I read that there would only be a pre authorization for the pre order. I was charged the entire amount. Just confirming this is correct? null

Question

Marco · Accepted Answer

I made a purchase for 1700 but they charged my card for 3400. Not acceptable.

River57 · Answer

They made it a pending charge on my debit card for 3 days and released the funds back to me today.

MicrosoftOutreachTeam · Answer

According to Best Buy: "When you place your pre-order we’ll authorize your form of payment with your bank, which results in a temporary authorization hold. After a few business days, the hold should be automatically released and the funds returned to your account. Shortly before release day as your order begins final processing for shipment or store pickup, we’ll reauthorize your form of payment, resulting in another hold. Once your order ships or becomes ready for store pickup we’ll then collect payment."

Answered by MicrosoftOutreachTeam 4 years ago

ItsMe · Answer

It should stay as a 'pending' charge until it actually ships or is released, depending on the card you used. If it is a debit card the funds may be re-released after a 10 day hold, if a credit card it may go off the statement until release date after a week or so.

Answered by ItsMe 4 years ago

“I read that there would only be a pre authorization for the pre order. I was charged the entire amount. Just confirming this is correct?”

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