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Unfortunately, you can't trade the pack-in controller for a different one, however you may be able to trade in your controller for a discount using Best Buy's trade-in program. Go here for more info: https://tradein.bestbuy.com/client/#/catalog/product-families/gaming-hardware
Sorry, there was a problem. Please try again later.Lol sureeeee if you buy the red one and then return the black one in the red ones case. 50/50 chance that would work as long as they either: 1. Don’t look at the remote during the return 2. You return it CLAIMING that you must of received the wrong product because you ordered red and got black instead. Simple packaging error on warehouses end. I vote number 2. Lol. Let me know if that works! I’ve had that actually happen before. Wrong color - right box.
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