Questions & Answers

Q: QuestionIs there a 64 gigs version of this phone?

Asked 7 years ago by Mellojello.

• A:Answer No there isn't a 64GB version.

  Answered 7 years ago by pankaj981Verified Purchase

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Q: QuestionHas anyone tried this phone with U S Celluar?

Asked 7 years ago by TJ.

• A:Answer Hi TJ, So far, Moto Z Play GSM Unlocked is not compatible with US Cellular. Check this link to see all of this phone's compatible carriers: https://www.motorola.com/us/carrier-compatibility -Jess

  Answered 7 years ago by Motorola Customer Care

  
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Q: QuestionWill this phone have an offer for Black Friday?

Asked 7 years ago by Tm1a11.

Q: QuestionCan I use this phone in Mexico with the company at&t Mexico?

Asked 7 years ago by XHDRBZ.

• A:Answer Yes, this will work in Mexico.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes anybody know if this phone can take a memory card.

Asked 7 years ago by Ozzie.

• A:Answer Yes it does. I have 128 gb card in mine.

  Answered 7 years ago by Margie

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Q: Questionhow many article includes into the box?when you buy in Best buy !

Asked 7 years ago by Rox.

• A:Answer Hi Rox, Are you asking about what does the phone include with? It should have charger with the phone. -Jess

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionMany people say this is GSM only, yet the Best Buy description and when I google XT1635-02 the specs say CDMA and GSM. Has anyone tried this on Verizon?

Asked 7 years ago by hdtvguy.

• A:Answer This phone is unlocked for GSM carriers only. It will not work on CDMA carriers like Sprint or Verizon. However, there is a version that is compatible with Verizon, seek that one out.

  Answered 7 years ago by Margie

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Q: Questionhello this cellphone Motorola - Moto Z Play 4G LTE with 32GB Memory Cell Phone (Unlocked) - Lunar Grey works in argentina ?

Asked 7 years ago by sofi.

• A:Answer Hi sofi, This phone is unlocked and is compatible with major carriers in the US. This phone will work with your country but can't guarantee that all carrier features will work. We do not suggest customers buying a phone from a different country as the device's warranty is limited to where it was purchased. -Jess

  Answered 7 years ago by Motorola Customer Care

  
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Q: QuestionCan you.screen share/clone with HDMI to TV or computer screen?

Asked 7 years ago by April.

• A:Answer Only through Chromecast

  Answered 7 years ago by mommyof4Verified Purchase

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Q: Questiondoes this phone work on Verizon prepaid

Asked 7 years ago by tonytech.

• A:Answer No its GSM only (tmobile and at&t)

  Answered 7 years ago by Joseph8825Verified Purchase

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Q: QuestionHello! is it fit for the Argentina network? Which 4G LTE and 3G bands have this cell phone?

Asked 7 years ago by ArgentineBoy.

• A:Answer Hi ArgentineBoy, This phone may work outside the US but we can't guarantee that all carrier features will work outside the US as this phone is a US variant and has a different band. I would suggest contacting your preferred service provider to see if this phone will work with their service. -Jess

  Answered 7 years ago by Motorola Customer Care

  
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Q: QuestionHello! is it fit for Argentina? Which LTE and 3g bands do you have?

Asked 7 years ago by ArgentinaBoy.

• A:Answer Hi ArgentinaBoy, Here's the phone's bands: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz) UMTS/HSPA+ (850, 900, 1700, 1900, 2100 MHz) 4G LTE (B1, 2, 3, 4, 5, 7, 8, 12, 17, 19, 20, 28, 38, 40) Check this link to see all of its specifications: https://www.motorola.com/us/products/moto-z-play -Jess

  Answered 7 years ago by Motorola Customer Care

  
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Q: QuestionWhat is the difference (other than the memory) of this phone and the zforce?

Asked 7 years ago by fread.

• A:Answer The Moto Z Play, has a headphone jack, and a slightly better looking screen. The Moto Z does not have a headphone jack, has faster processing speed. Those are the only differences between the two models.

  Answered 7 years ago by Pillhead666Verified Purchase

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Q: QuestionDoes this phone have mhl capablity?

Asked 7 years ago by fread.

• A:Answer Yes, this does have that feature.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWill this phone work with straight talk?

Asked 7 years ago by Mark.

• A:Answer yes and no. This phone was designed for GSM carriers like AT&T and T-Mobile. It won't work on Verizon or Sprint. That being said, Straight Talk uses AT&T, Verizon and Sprint towers. So the phone may work as long as it's riding on an AT&T signal but when that becomes too weak or unavailable you'd be without service or at best very poor service. For a budget phone that works on all the carriers (unlocked) go with the Moto 5G Plus.

  Answered 7 years ago by NardkickerVerified Purchase

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Q: QuestionI currently have a Samsung S4 with Tracfone, will this phone work with Tracfone?

Asked 8 years ago by slag.

• A:Answer As long as you have a SIM card, its an easy switch

  Answered 7 years ago by OtakupirateVerified Purchase

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Q: QuestionWork on straight talk

Asked 8 years ago by Rggtj.

• A:Answer As long as your old phone has a removable SD and SIM card to put in the Moto Z Play.

  Answered 8 years ago by DoriVerified Purchase

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Q: QuestionCan I use it in Chile with 4g?

Asked 8 years ago by Pablo.

• A:Answer If its GSM you can.

  Answered 8 years ago by Windowsphone8Verified Purchase

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Q: QuestionWhat is the difference between the moto z play and moto G4 5 th generation?

Asked 8 years ago by Difference.

• A:Answer The z play has a much larger battery. They will both last a full day, but the z play will push into the second day.

  Answered 7 years ago by Joseph8825Verified Purchase

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Q: Questionsize or demisions

Asked 8 years ago by Anonymous.

• A:Answer The dimensions of the product are as follows: 6.16 x 3.01 x 0.28 inches.

  Answered 8 years ago by CommunityAnswer

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