Questions & Answers

Q: QuestionWhat comes included with this Philips Hue downlight?

• A:Answer The Hue Bluetooth Slim Downlight includes the bulb(s) and a dimmer switch.

Q: QuestionDoes this Philips Hue downlight require a bridge for basic functionality?

• A:Answer No, you can start using the Hue lights right out of the box with Bluetooth.

Q: QuestionWhat is the lumen output of this Philips Hue downlight?

• A:Answer This Philips Hue slim downlight has a lumen output of 1200 lumens.

Q: QuestionHow many lights can I control with Bluetooth on this Philips Hue downlight?

• A:Answer You can control up to 10 lights instantly in a single room using Bluetooth.

Q: QuestionCan I adjust the color temperature of this Philips Hue downlight?

• A:Answer Yes, this downlight offers multiple color temperature settings, including warm-to-cool white light.

Q: QuestionWhat is the advantage of connecting this Philips Hue downlight to a Hue Bridge?

• A:Answer Connecting to a Hue Bridge unlocks features like automations and out-of-home control for your smart lighting system.

Q: QuestionCan these be used in a shower ceiling?

Asked 2 years ago by Showerremodel.

• A:Answer Yes, they are technically rated for bathroom and wet environment. After installing these throughout my house I would recommend if installing in bathroom/shower watch your hole dimensions. I put these in my bathroom and while it may seem crazy I opted to use the hue outdoor strip lightening specifically just for my shower area. Just to give you another idea I included a pic of it. Hope this helps.

  Answered 2 years ago by RezaJVerified Purchase

  • 
  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan these replace the retro fits that are installed in cans? Or does it have to be a jbox?

Asked 2 years ago by Thedude.

• A:Answer These are for new installs ie run new wire cut 6in hole and install. Just put in 6 of them they are easy to install if you are handy and can get wire to them. They are not a replacement for currently installed can lights. Hue makes a retrofit can light replacement as well. They also come with their own junction box.

  Answered 2 years ago by KevinVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDo these need to be wired to a light switch or can you just use the app and philips dimmer?

Asked 3 months ago by Corgilover.

• A:Answer Technically you could wire them to always on as they are app controlled. But I would recommend wiring them to a standard switch. Do not use a dimmer with them. That feature is app controlled.

  Answered 3 months ago by Jichiipolo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat size is the junction box?

Asked 4 months ago by Scott.

Q: QuestionDoes the app give the option to say, leave 2 of these ON and the remaining 2 OFF? Given you have 4 total installed and synced to the app etc? THANK YOU!!!

Asked 6 months ago by Pcquestions23.

• A:Answer Yes

  Answered 3 months ago by Jichiipolo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this work on a popcorn ceiling

Asked 7 months ago by Amanda.

Q: Questiondoes the junction box come included with the hue light or is that in my ceiling already?

Asked 8 months ago by Daniel.

Q: QuestionCan the lights be Alexa controlled?

Asked 1 year ago by Elvis123.

• A:Answer The Hue ecosystem is fully integrated with Google Home, Apple Siri, and Amazon Alexa. And will integrate with many others, Smart Things, etc. when Matter is more available

  Answered 11 months ago by josenieveVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondo these lights come in 4"?

Asked 1 year ago by DAn.

• A:Answer No, unfortunately

  Answered 1 day ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have issues on adding the light in the app , the app does not finding the light. What should I do ?

Asked 2 years ago by New1.

• A:Answer I used the serial number of the lamp, which is printed on the included paper installation manual for the Hue lights, and it was bulletproof.

  Answered 11 months ago by josenieveVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan these work on the outside underneath the roof soffit? Not exposed directly to the elements other than temperature & humidity changes.

Asked 2 years ago by Fos3Lake.

• A:Answer Can they work? Yes. Are they rated for outdoor usage? No. Would I do it? Yes. Will the elements affect the lifespan and longevity? More than likely. All that to say I'd probably do it but be prepared that if exposed to too much extreme heat, cold or moisture there could be adverse effects.

  Answered 2 years ago by JarrettVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this item rated to be in direct contact with insulation?

Asked 2 years ago by Jordan.

• A:Answer Yes

  Answered 2 years ago by RezaJVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the maximum drywall thickness?

Asked 2 years ago by John.

• A:Answer They fit my ceiling which is .5 inches thick.

  Answered 2 years ago by RobertVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)