Questions & Answers

Name: Plantronics - Marque 2 Bluetooth Headset - White
Brand: Plantronics
SKU: 6613873
Price: 39.99 USD
Rating: 4.3 (946 reviews)

Plantronics - Marque 2 Bluetooth Headset - White

Model:: M165 WHITE; |
SKU:: 6613873

User rating, 4.3 out of 5 stars with 946 reviews.

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QuestionIs it normal for a BT device to lose connection when I store my phone in my pocket?I recently purchased the Plantronics Marque 2 Bluetooth device and have had issues with the connection being lost when my phone is not in direct line of sight with the device or when I store the phone in my pocket. Is this normal of these types of devices?
Asked 11 years ago by Anonymous.
- Answer Bluetooth can have a hard time going through solid objects and it can cause the headset to disconnect. Most of the time the phone being in your pocket will be ok as long as you keep it on the same side of your body that you are wearing your headset. If the problem persists you may want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so, first delete the headset from your cell phone's list of paired devices. Once deleted, make sure to power your phone completely off. Then power it back on. (This will reset the Bluetooth stack in the BT software on the phone). Then re-pair the headset with your phone. Thank you for contacting us. Plantronics Customer Support 1-855-765-7878
  Answered 11 years ago by PlantronicsRepresentative
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Questionwill this work with iphone 5s
Asked 10 years ago by Anonymous.
- Answer Yes. My wife has a 5s and it works great.
  Answered 10 years ago by GRanger
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QuestionWill this work with an iPhone 4?
Asked 10 years ago by Anonymous.
- Answer Works with an iPhone 4s.
  Answered 10 years ago by Maria
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Questionhow can I purchase additonal silicone ear tips?
Asked 11 years ago by louise turner.
- Answer Additional silicone ear tips can be purchased online at the Plantronics website.
  Answered 10 years ago by Linton
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QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?
Asked 10 years ago by Roxharley.
- Answer Hello- The Marque 2 can be paired with up to 7 devices. If you were to pair it with an 8th device it will just drop the oldest pairing. It also supports multipoint so you can have it actively connected to 2 devices at once, allowing you to take calls from 2 phones (note that you can not use the headset simultaneously with both phones). After the first time you pair the headset you will need to manually put it into pairing mode in order to connect to additional devices. To do this, start with the headset powered on. Now, press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing red-white. Release the button and set the headset aside. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "PLT_M165" in your list of devices. If prompted for a passkey, enter 0000 (four zeros). Note: Many phones do not prompt for a passkey.
  Answered 10 years ago by PlantronicsRepresentative
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QuestionWhat is the difference between the M165 and the 170?
Asked 10 years ago by Anonymous.
- Answer The A170 and M165 headsets are completely identical inside and out. Same features, same performance, same warranty. The differences are in what comes with the headset: - The A170 includes the "exclusive Apple charging kit": a 2-in-1 charging cable, enabling simultaneous headset/iPhone charging via a single USB connection, plus a USB car charger. Whereas the M165 includes a standard micro USB AC adapter for connection to a wall outlet.
  Answered 10 years ago by Donna
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Questiondoes it work with a Galaxy S23 FE? I have tried several times to get my phone's blue tooth to scan for it with no success.
Asked 5 months ago by vickie.
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QuestionRed light is blinking red but not charging, why?
Asked 2 years ago by Anonymous.
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QuestionHow do I make a call from my M165? Do I need an app on my phone?
Asked 3 years ago by Sherry.
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QuestionCan I pair this with my computer
Asked 5 years ago by lormatt.
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QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?
Asked 5 years ago by DavidT.
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QuestionI tried powering it on and I'm not getting nun only time it lights up when I put it on the charger
Asked 6 years ago by Jim.
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Questionhow to pair with Bluetooth
Asked 9 years ago by Anonymous.
- Answer Hello, please view the following article for first time and subsequent pairing instructions: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/How_To/Marque-M155-How-to-Pair-US&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=m165%2Bpair&t=All&lang=en_US&popup=false&c=All
  Answered 9 years ago by PlantronicsRepresentative
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Questionwill this work for my iPhone 6plus? can i listen music and name the person who is calling. how can i get all the details
Asked 9 years ago by cortez.
- Answer Yes, this product will work with your iPhone. Both features are available. You can get more details by reading the information under the Overview and Specifications tabs on the product page.
  Answered 9 years ago by CommunityAnswer
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QuestionWill this work with a Lumia running WIN 8? thanks
Asked 9 years ago by yokod.
- Answer Yes, this will work with a Lumia running Windows 8.
  Answered 9 years ago by CommunityAnswer
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QuestionWill it work with android phones such as Nexus 5x and Nexus 6p?
Asked 9 years ago by ashnk.
- Answer Yes, the Bluetooth headset is compatible with Android devices.
  Answered 9 years ago by CommunityAnswer
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QuestionDoes it work with the Iphone 6s?
Asked 9 years ago by norules.
- Answer Yes, it works with any iOS device, including the iPhone 6S.
  Answered 9 years ago by CommunityAnswer
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QuestionWill this work with the Samsung Galaxy Note 5?Also, I was needing to know if has the voice capabilities to make a call or text, etc., from Bluetooth.
Asked 9 years ago by Anonymous.
- Answer Yes, the bluetooth is compatible with the Samsung Galaxy Note 5.
  Answered 9 years ago by CommunityAnswer
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Questioncan you talk to text and can it read text aloud ?
Asked 9 years ago by jasper.
- Answer Yes
  Answered 9 years ago by Tzer56
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QuestionWill it work with Galaxy S6? I see multiple mentions of the S5 but not S6.Will it work with the Galaxy S6? I see multiple mentions of. the Galaxy S5 but not s6. Thanks!
Asked 9 years ago by Mike.
- Answer Hello- Yes, the Marque 2 is compatible with the Galaxy S6.
  Answered 9 years ago by PlantronicsRepresentative
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Showing 1-20 of 31 questions

Questions & Answers

Plantronics - Marque 2 Bluetooth Headset - White

Q: Questionwill this work with iphone 5s

Q: QuestionWill this work with an iPhone 4?

Q: Questionhow can I purchase additonal silicone ear tips?

Q: QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?

Q: QuestionWhat is the difference between the M165 and the 170?

Q: Questiondoes it work with a Galaxy S23 FE? I have tried several times to get my phone's blue tooth to scan for it with no success.

Q: QuestionRed light is blinking red but not charging, why?

Q: QuestionHow do I make a call from my M165? Do I need an app on my phone?

Q: QuestionCan I pair this with my computer

Q: QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?

Q: QuestionI tried powering it on and I'm not getting nun only time it lights up when I put it on the charger

Q: Questionhow to pair with Bluetooth

Q: Questionwill this work for my iPhone 6plus? can i listen music and name the person who is calling. how can i get all the details

Q: QuestionWill this work with a Lumia running WIN 8? thanks

Q: QuestionWill it work with android phones such as Nexus 5x and Nexus 6p?

Q: QuestionDoes it work with the Iphone 6s?

Q: QuestionWill this work with the Samsung Galaxy Note 5?Also, I was needing to know if has the voice capabilities to make a call or text, etc., from Bluetooth.

Q: Questioncan you talk to text and can it read text aloud ?

Q: QuestionWill it work with Galaxy S6? I see multiple mentions of the S5 but not S6.Will it work with the Galaxy S6? I see multiple mentions of. the Galaxy S5 but not s6. Thanks!

Questionwill this work with iphone 5s

QuestionWill this work with an iPhone 4?

Questionhow can I purchase additonal silicone ear tips?

QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?

QuestionWhat is the difference between the M165 and the 170?

Questiondoes it work with a Galaxy S23 FE? I have tried several times to get my phone's blue tooth to scan for it with no success.

QuestionRed light is blinking red but not charging, why?

QuestionHow do I make a call from my M165? Do I need an app on my phone?

QuestionCan I pair this with my computer

QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?

QuestionI tried powering it on and I'm not getting nun only time it lights up when I put it on the charger

Questionhow to pair with Bluetooth

Questionwill this work for my iPhone 6plus? can i listen music and name the person who is calling. how can i get all the details

QuestionWill this work with a Lumia running WIN 8? thanks

QuestionWill it work with android phones such as Nexus 5x and Nexus 6p?

QuestionDoes it work with the Iphone 6s?

QuestionWill this work with the Samsung Galaxy Note 5?Also, I was needing to know if has the voice capabilities to make a call or text, etc., from Bluetooth.

Questioncan you talk to text and can it read text aloud ?

QuestionWill it work with Galaxy S6? I see multiple mentions of the S5 but not S6.Will it work with the Galaxy S6? I see multiple mentions of. the Galaxy S5 but not s6. Thanks!