A:AnswerThe RIG 400HX with Dolby Atmos headset will work fine with your PS4 - both XBox and PS4 have a standard 3.5mm audio port on the controller to plug into.
The Dolby Atmos code included with this product to enable Dolby Atmos surround sound will not work on the PS4 as Sony does not support this feature. However, it will work on a PC with Windows 10. So even if you aren't gaming on your PC, you can enjoy the audio benefits of Dolby Atmos while watching select movies or even when listening to music that has been mixed for Dolby Atmos audio.
For any additional assistance, RIG Customer Support can be reached via email at [email protected]
A:AnswerIf you have an xbox go into settings then on accessories and then click configure controller and then press firmware update (even if it isn't needed) and make sure you mic jack is in. That is what it needs because it is not a microsoft headset. Hope this helps you!
A:AnswerDolby Atmos can be used on any connected headphones but currently only select RIG headset models include the Dolby Atmos activation code. If you purchase the RIG 400HX or another headset that doesn't include the Dolby Atmos code you will need to purchase access to that feature.
A:AnswerSounds like your mic is stuck in mute due to the inline control issue. If your headset is less than a year old, please have your proof of purchase ready and contact RIG Customer Support via email at [email protected] for warranty service. Thank you...
A:AnswerYes, this headset has a standard 3.5mm audio plug and will work with the Nintendo Switch and PCs. Please note, the Dolby Atmos code included with this headset is compatible with XBox or Windows 10 PCs only. Dolby Atmos is currently not available on the Nintendo Switch. Also, if your PC has a single headset port (both speakers and microphone), this headset is plug-and-play. If your PC has separate ports for speaker and microphone, you will need a Y-cable (sold separately) to split the audio between speaker and microphone. Thank you for your consideration of RIG Gaming products!
A:AnswerOverall the RIG 400HX reviews are very positive with 88% of customers willing to recommend the product to a friend. Headsets are not one size fits all so this may not be the perfect headset for everyone. From Best Buy, RIG also offers the RIG 500 PRO series competitive headsets. And we have the RIG 800 series wireless headsets with up to 24 hours of wireless gaming time.
We hope you find the RIG headset perfect for you...
A:AnswerHello! No, this model does not have active mic monitoring. We would like to inform you that, as of March 16th of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: [email protected]
A:AnswerHello! Yes, the headset comes equipped with a noise-cancelling mic that will allow to chat or talk with other players. If you have any further questions, feel free to contact our Customer Care team at: http://www.plantronics.com/us/support/contact/
A:AnswerHI Cameragirl,
No, the RIG 400HX does not need to be charged. As mentioned by others on this inquiry, the RIG 400HX is a wired headset that plugs into your console controller. There is no battery and no need to charge. If you need additional assistance, check out the "Support" page on RIGGaming.com. Thank you for choosing RIG Gaming products...
A:AnswerHI 2ndfrank,
Assuming you've unplugged the headset and plugged it back into the controller, and if that didn't work, tried plugging it into something else like a PC to make sure there isn't an issue with the port on your controller, please contact RIG Customer Support for further assistance. We are available via email at [email protected] or via phone at 1-833-622-6687. Thank you for choosing RIG Gaming products...
