Questions & Answers

Q: QuestionWhat is the warranty on this Samsung water filter?

• A:Answer This Samsung filter comes with a 30-day warranty on parts and labor.

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Q: QuestionWhat is the filter life of this Samsung refrigerator filter?

• A:Answer This Samsung refrigerator filter lasts for 6 months or 300 gallons.

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Q: QuestionWhich refrigerator models are compatible with this filter?

• A:Answer This filter is compatible with select Samsung refrigerators, including models beginning with RS22H, RS27F, RB195, RF263A and more.

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Q: QuestionWhat is the replacement code for this filter?

• A:Answer The replacement code for this filter is DA29-00003G.

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Q: QuestionHow do I install this filter in my refrigerator?

• A:Answer This Samsung filter is a push-in type filter.

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Q: QuestionDoes this filter remove chlorine from water?

• A:Answer Yes, this filter removes chlorine along with other contaminants.

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Q: QuestionI have a side by side Samsung model #RS2630SH. the previous filter I used was DA29-00003A. Is the DA29-0003B filter compatible?

Asked 15 years ago by Cloaf.

• A:Answer The 3B is the replacement for the 3A, and I just learned today (10/25/09) that the 3B has been replaced by the 3G. The 3G replaces the 3A & 3B.

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  Answered 15 years ago by jmelcher

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Q: QuestionDo you have to turn off the water supply to replace the filter on the Samsung french door refrigerator

Asked 12 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out and raising your question. I understand you want to know if you need to turn off the water supply to replace the water filter in your Samsung refrigerator. We are here to help. To answer your question, no you don't need to turn off the water supply to replace the water filter. I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to help you on how to replace the water filter in your Samsung refrigerator. I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144281768. -Noraina

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  Answered 3 years ago by Samsung

  
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Q: QuestionRF267AARS , Samsung DA29-00003G, is NOT compatible.Been round and round with samsung "experts" on the 800 number. This aqua pure plus filter that is replacing the aqua pure plus filter has changed.. the threads are now made different and no longer fit. The Aqua Pure Plus filter picture on the box shows the old picture with verticle threads, but inside every box (I've bought 6 of them now) the filter is different with a diagonal portion now on the threads...so it never locks in place. The new filter also says the word "Saude"..not aqua pur plus on the filter itself. Even samsung is NOT aware they are different, (2 of my filters were ordered from them directly) and are not compatible. Nice of them to change the part and my 4 year old refrigerator can no longer be fitted with a filter (except a cheap,crummy, poor tasting, off brand). So far after numerous calls to Samsung, one technician confirmed he "heard" they were changed. But can't do anything about it. Wish best buy had the old ones...but unfortunately all stock is the same...the oder dept can only look at the same incorrect picture on the Aqua Pure Plus box that we see. But inside the box will be different.

Asked 10 years ago by Anne.

• A:Answer I'm sorry to hear you're having difficulty installing the DA29-00003G filter cartridge in your RF267AARS. The threads on this filter may be somewhat different compared to earlier versions, but they will still lock in place. The “new” threads (which have been in use since 2010) require a little more force to install, but lock in tighter than the older model. I've attached an image showing the two designs side by side; the one on the left is the “new” one. If you haven't already done so, please try turning off the water supply valve when changing the cartridge to alleviate pressure in the lines. This can help to make it easier to both remove and install the filter cartridge. - Ms. Samsung

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  Answered 10 years ago by Anonymous

  
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Q: QuestionWhen to change water filterMy Samsung fridge is over 1 year old and the water filter has never been changed. Water and ice are still clear and taste good. The filter alarm has never warned me to change the filter, how long do they last and how does it let you know when to change it.

Asked 15 years ago by freddie.

• A:Answer Hi freddie. Thank you for reaching out regarding your Replacement Water Filter for Select Samsung Refrigerators; how often do you need to change the water filter. Regarding your concern, we recommend replacing the water filter every six months. The refrigerator's water filter light will let you know when those six months are up and should be reset after changing the filter. Here is a link to further assist you in changing the water filter. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144237483 ^Camille

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  Answered 3 years ago by Samsung

  
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Q: QuestionWill this filter work on our Samsung side-by-side RS22HDHPNSR? Thanks.

Asked 7 years ago by Linda.

• A:Answer Hi Linda, Yes, the Water Filter DA29-0003B will work on your Samsung Refrigerator RS22HDHPNSR. ^Joan

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  Answered 7 years ago by Samsung

  
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Q: QuestionWhich filter do I need for Samsung RS22T5201/RS27T5201 ?

Asked 9 months ago by Hilde.

• A:Answer Hi Hilde, We are glad to answer your question about the compatible water filter for Samsung refrigerator models RS22T5201** and RS27T5201**. The compatible water filter for those refrigerator models is HAF-QIN. I have shared the Samsung link below for the compatible water filter. https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147488036 to help our team pull up your information. Leo

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  Answered 9 months ago by Samsung

  
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Q: QuestionWhich filter do I purchase for model code RF261BEAESG/AA?

Asked 6 years ago by Ken.

• A:Answer Your refrigerator uses model HAF-CIN.

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  Answered 6 years ago by CommunityAnswer

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Q: QuestionCompatibleDoes this filter fit the Samsung side-by-side model RS25H5121 and RS25H5111?

Asked 9 years ago by Anonymous.

• A:Answer Thanks for the question. The DA29-0003B (model HAF-CU1) is not compatible with these models. The correct replacement cartridge for the RS25H5121 and RS25H5111 Side by Side Refrigerators is the HAF-CIN filter (Best Buy SKU# 9923128). - Ms. Samsung

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  Answered 9 years ago by Anonymous

  
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Q: QuestionWhat filter for model # RF26J7500SR?

Asked 9 years ago by Anonymous.

• A:Answer The correct replacement filter for the RF26J7500SR Refrigerator is the HAF-CIN cartridge (Samsung part #DA29-00020B). Thanks for the question, Ms. Samsung

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  Answered 9 years ago by Anonymous

  
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Q: QuestionWhat filter for a model rf31fm?

Asked 11 years ago by Anonymous.

• A:Answer The replacement filter for the Samsung RF31FM Four Door French Door Refrigerator is the HAF-CIN cartridge (part #DA29-00020B; Best Buy SKU # 9923128). - Ms. Samsung

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  Answered 11 years ago by Anonymous

  
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Q: Questionfilter for RS2530BBPWhat filter am I supposed to use for the Samsung RS2530BBP

Asked 11 years ago by Anonymous.

• A:Answer Thanks for the question. The RS2530BBP Refrigerator uses the HAFCU1 filter (Samsung model#DA29-00003B, which is shown on Best Buy's site as DA29-0003B). - Ms. Samsung

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  Answered 11 years ago by Anonymous

  
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Q: QuestionDoes this filter fit the RS265LABPIs this filter compatible with my RS265LABP

Asked 11 years ago by Chase.

• A:Answer Yes, the DA29-0003B (also known as the DA29-00003B or DA29-00003G) is compatible with the RS265LABP model refrigerator. - Ms. Samsung

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  Answered 11 years ago by Anonymous

  
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Q: QuestionWater Filter for model # RSG307AARSWe have a Samsung 29.6 cubic ft side by side fridge, model RSG307AARS. The manual does not state which water filter we have. We need to replace the water filer. Which water filter should we buy? Thanks.

Asked 12 years ago by Anonymous.

• A:Answer The replacement water filter for the RSG307AARS is model #HAF-CIN, or Best Buy item #9923128. Thanks for choosing Samsung! - Ms. Samsung

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  Answered 12 years ago by MsSamsung

  
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Q: QuestionLocation of water filter on Samsung Model RS2530 side by sideWhere is the water filter location on Samsung Model RS2530BBP

Asked 13 years ago by Anonymous.

• A:Answer The water filter is located in one of two places in your refrigerator; either in top right hand corner of the fridge compartment or behind the vegetable bin. - Ms. Samsung

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  Answered 13 years ago by MsSamsung

  
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