“Why does the picture not fill the entire screen in the customer review images?”
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Hi TT, Black bars on the top and bottom of your screen can be caused by either a setting on your cable/satellite box or by the content you’re watching. HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen. Go to Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size. ~Samsung Advisor
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