Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Questions & Answers

Model:
SM-S901UZGAXAA
SKU:
6494417
Your price for this item is $699.99
Page Showing 1-20 of 65 questions
  • QuestionWill this phone work with Spectrum mobile?

    Asked by Miss9.

    • Answer Hello, The unlocked S22 will work with Spectrum Mobile. I literally just purchased this exact model two weeks ago- unlocked - from Best Buy. I also have Spectrum Mobile. You will need to get a new sim card from Spectrum via one of their retail stores. Steer clear of the Spectrum location on Fayetteville Rd in Lumberton, NC. Since I work in Lumberton I popped into that location to get my service moved from my S8 to my new S22. I was told my phone was not compatible. It was a 2-hour nightmare. The staff gave me a sheet of paper and told me first that they couldn't do it. I would have to call their support line listedon the sheet I was given and to follow the printed instructions. I work in IT and I am always troubleshooting situations. Something inside told me I am about to jump through unnecessary hurdles. I went to my truck (parked next to this Spectrum office) and called the number. The agent on the phone told me I needed a new sim card and she also stated the agent in the store could have moved my service.So, I asked if she would be my guide and stay on the phone with me. She was more than happy to do so. I went back in the store and approached the same agent. I also stated I have a Spectrum agent on the phone (I was using my work cell phone for that call - freeing up my personal S22 phone). The in-house agent tapped on her keyboard and later said, "This phone is not compatible." I had my work phone in speaker mode and the agent on the phone was professional and stated, "His phone is compatible because I checked the IMEI number on it already." The phone agent stated that I was to be given a replacement sim card too. The in-house staff member refused to do it, stating I couldn't leave the store with the sim card not being activated. Well, it turned into a mess. The in-house Spectrum agent ended up pairing a new sim card to my S8, which already had working service. That was not the goal at hand and that lady was simply not paying attention. I walked over to the manager, explained the situation, and the Spectrum agent on the phone stated to him what needed to be done. He, too, would not let me leave the store with another replacement sim card. So, I expressed I would just sit on their makeshift couch of theirs and let the lady on the phone do her magic. The plot thickened. The lady on the phone stated that someone in the store is still actively viewing my account, thus, she couldn't make the required changes. I walked up to the first agent I had spoken with, explained the scenario, and she claimed she was not in my account. It took 3 more attemps to get that agent at her station to verify she was not in my account. The agent on the phone told me to get the manager. The manager was then told to check that computer station to verify my account was not being accessed. He said it is not open. That was wrong. The Spectrum agent on the phone had to educate the manager on how to log out of their own system and restart it. He was clueless on how to do it. Finally, the Spectrum agent on the phone could make the changes to my account and move my service to the new sim card. I remained cool, calm, and collective throughout this entire event. The Spectrum agent on the phone even expressed that my customer service as the customer was exceptional. Hey, kill them with kindness I always say. To add some icing on this event, I walked up to the Spectrum agent who stated my phone was incompatible and said, "I just want to thank you for your assistance and to let you know the agent on the phone has successfully moved my service to my S22. In summary, the answer to your question is "yes." I only added the back-story for my situation so that you can be prepared in the event you run into the same scenario. If I didn't have the Spectrum agent with me on the phone, I would have instinctly went back to Best Buy stating they had sold me the wrong phone - not being unlocked. I would have looked stupid in the long run. So, tread caredully with the transitioning of your Spectrum service to your S22. Hopefully, I have provided helpful information. C. Malone Fayetteville, NC.

      Answered by Christopher

  • QuestionMy friend is interested in a new phone and her bday is coming up. I was looking into buying her this one and sending it to Japan, would it work over there?

    Asked by JoseR.

    • Answer Yes, modern smartphones contains all sorts of radio signal transmitter for mobile technology. Not only it supports different international GSM technologies, but also comes with CDMA chip to support such connectivity.

      Answered by Arijit

  • Questioni have a Samsung s20 and this works with headphones, in this s22 I still alow to using as well?

    Asked by Delfin.

    • Answer Bluetooth or USB-C ONLY

      Answered by Disappointment

  • QuestionIs this phone or the phone in the unlocked S22/S22+/S22 Ultra series compatible with Indian Networks?

    Asked by Dream.

    • Answer Hi Dream! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 (Unlocked) or S22 series works with Indian Networks. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144357022 Have a great day. Melardo

      Answered by Samsung

  • Questionhello. Is this s22 a new phone?

    Asked by Hubbyphone.

    • Answer Yes unlocked

      Answered by DanR

  • QuestionIs this 5G or less?

    Asked by Anonymous.

    • Answer It is 5G

      Answered by RobertD

  • QuestionAccessories go with this

    Asked by Rootbeer54.

  • QuestionWhat accessories go with this

    Asked by Anonymous.

  • QuestionIs this dual sim phone ?

    Asked by Munna.

    • Answer Not that I am aware of

      Answered by Lola

  • QuestionDo you know if this phone will work in Israel?

    Asked by Shlomo.

  • QuestionIs this phone compatible with Assurance Wireless?

    Asked by Candygirl13.

    • Answer Howdy Candygirl13, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy S22. The advertised unlocked version of the Galaxy S22 is compatible with AT&T, Sprint, T-Mobile, Google Fi, Verizon, Cricket, Mint Mobile, Simple Mobile, H2O Wireless, Ting Mobile, Ultra Mobile, MetroPCS, US Cellular, and Boost Mobile. This device utilizes 2G, 3G, 4G, 4G LTE, and 5G wireless networks. We recommend reaching out to Assurance Wireless for your carrier specific questions. Thank you for being a valued Samsung customer. - Debra

      Answered by Samsung

  • QuestionWill s22 unlocked work with straight talk bring your own phone kit ?

    Asked by Kdillon99.

    • Answer Yes i had straight talk before i bought this phone. I eventually switched to Verizon with no problems

      Answered by TroyD

  • QuestionWill this s22 unlocked work with straight talk Bring your owe phone kit ?

    Asked by Kdillon99.

    • Answer I would assume so as I am on a Pay As You Go Plan with mine.

      Answered by 1994hd

  • QuestionDoes this phone model support working both eSIM and physical SIM at the same time?

    Asked by B0ris.

    • Answer Yes. You can use an Esim and a physical sim at once.

      Answered by TylerB

  • QuestionI noticed it comes with a data cable, do I need a charger

    Asked by Mickie.

    • Answer As in a wallbrick? Technically no, but yes at the same time. If you want fast charging, you need a samsung wallbrick.

      Answered by WhyDidiHaveToDoThis

  • QuestionWould this phone take 2 sim cards and a memory card?

    Asked by Hurley.

    • Answer Only 1 simcard located at the bottom. I dont think you can put a memory card.

      Answered by roxy21

  • QuestionDoes this phone work on the Consumer ellular network?

    Asked by EBS.

    • Answer Sorry, I can't. I use Verizon (not happy with it either).

      Answered by chris

  • QuestionI'm on a plan with my sister-in-law so if I buy this outright do I just continue to pay what I'm paying monthly or is there other costs? I'm going from a Samsung S7 to an S22 so it's a big jump but I want the 5G. Thank you .

    Asked by MARC75.

    • Answer Same price may charge upgrade fee

      Answered by DanR

  • QuestionWill this phone work with TRACFONE service?

    Asked by darthwader.

    • Answer Yes

      Answered by Anonymous