Questions & Answers

Q: QuestionThere are very limited apps on this TV. how can I get Disney+ for example?

Asked 4 years ago by KV.

Q: QuestionHow many HDMI ports?

Asked 4 years ago by Spooner.

Q: QuestionDo all the new smart TVs such as Sony or Samsung only have 2 HDMI ports??

Asked 4 years ago by Spooner.

Q: QuestionHow can I update apps on it ?

Asked 4 years ago by Yaaafavorite.

Q: QuestionI have a older Samsung 65 inch plasma on the wall above my fireplace can I use the same brackets To hang my new 75 inch QLED or do I have to buy a new one

Asked 4 years ago by Dave.

• A:Answer Not sure I purchased a cabinet and put my TV on it in my man cave. It worked out great for me cause its just the right height for the picture to give the best details. Good luck in what you decide

  Answered 4 years ago by 0nly2NNVerified Purchase

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Q: QuestionShould any roku stick work with this tv?

Asked 5 years ago by Anonymous.

• A:Answer Yes any one should but remember its a smart tv. So you may not need to have one depending on what you watch

  Answered 4 years ago by 0nly2NNVerified Purchase

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Q: QuestionHow do I download apps to my tv?

Asked 5 years ago by Jordan.

Q: QuestionI don't see a web browser or the App Store on my Sony Bravia KD-60X690E. Is there any way to browse or not an option on this TV?

Asked 6 years ago by Swash.

Q: QuestionDoes this TV have a built-in Camera?

Asked 6 years ago by Anonymous.

• A:Answer Hi there, No, the TV doesn't have a built-in camera. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionIf you by online and not happy and want to return can you bring it to bestbuy?

Asked 6 years ago by Anthony.

• A:Answer Yes

  Answered 6 years ago by CiCiVerified Purchase

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Q: Questionwhat are the dimensions of this tv

Asked 6 years ago by archer.

• A:Answer Hi archer, Here are the dimensions of the TV: -Without the stand - 61 3/4 x 35 5/8 x 3 3/4 inches (1567.28 x 902.32 x 93 mm) (WxHxD) -With the stand - 61 3/4 x 37 1/2 x 12 1/8 inches (1567.28 x 951 x 304.8 mm) (WxHxD) Regards, ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionWhat sound bar goes best with this tv??

Asked 6 years ago by Anonymous.

• A:Answer I used my Sonos that I have had for a few years...works great!

  Answered 6 years ago by MacMVerified Purchase

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Q: Questiondimensions?

Asked 6 years ago by Anonymous.

• A:Answer dImensions should be on the product info online.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionCan it mount on the wall above fire place?

Asked 6 years ago by Sonny.

• A:Answer Hi Sonny, yes, this TV can be wall-mounted. Kindly refer to pages 41-42 of this link for more information: https://www.sony.com/electronics/support/res/manuals/4696/46967210M.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this tv multi voltage. 110-240v.

Asked 6 years ago by Dave.

• A:Answer Hi Dave, yes, it does support 110 V - 240 V AC, 50/60 Hz (USA / Canada AC 120 V, 60 Hz). You may refer to page 47 of this link: https://www.sony.com/electronics/support/res/manuals/4696/46967210M.pdf ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow many HDMI ports does it have?

Asked 6 years ago by Patho252.

• A:Answer Hi Patho252, it has 3 HDMI ports. You may refer to this link for more information: https://www.sony.com/electronics/televisions/x690e-series/specifications ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this TV mountable on my wall?

Asked 6 years ago by Mount.

• A:Answer Yes it is. We mounted it right away.

  Answered 6 years ago by 4799Verified Purchase

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Q: QuestionWhat size entertainment stand will this fit on??

Asked 6 years ago by MRSPKM.

• A:Answer Hi MRSPKM, The width of the stand measures 24 31/32 inches (633.55 mm). You may use these measurements as reference. For more product information, kindly check on this link: https://www.sony.com/electronics/televisions/x690e-series/specifications ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this tv have a web browser?

Asked 6 years ago by jmhcecil.

• A:Answer Hi jmhcecil, No, it doesn't support a web browser. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs this series Amazon alexa compatible?

Asked 6 years ago by Perello.

• A:Answer Hi Perello, No, this is not compatible with Amaxon Alexa. Thanks! ^Ron

  Answered 1 year ago by SonyListens

  
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