Does the PS5 controller have a manufacturer warranty? Is so, how long? Thx! null

Question

Travis · Accepted Answer

They have 1 year warranty but you have to ship it back to them on your dime. I had a controller which had terrible stick drift so I sent it in only for Sony to send me a "replacement" controller which got the stick drift issue 2 months later.

I reshipped the "replacement" controller back to Sony but they said they wouldn't replace it as it was now past the one year warranty... I was out the $25 for shipping.

I am now on the 3rd PS5 controller due to stick drift. Sony needs to take some responsibility for there faulty product and should at least  take care of the shipping.

Mommabear · Answer

Yes and you have to go through PlayStation which makes you file with them and mail them to them on your dime, wait a month or more to hear if they can fix remotes or replace them. Worst customer service ever. Son will be without controllers for month and half if I don’t buy another one! Mad customer here

Answered by Mommabear 1 year ago

Killmonger · Answer

One year. You can also pay extra to get Best Buy’s warranty as well.

Tony · Answer

One year

Markal · Answer

Typically 1 year non physical damage. Only covers defects.

Kvliii · Answer

Manufacturers warranty is 1 year from the date of purchase.

Meni · Answer

1 year

“Does the PS5 controller have a manufacturer warranty? Is so, how long? Thx!”

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