A:AnswerThe Video Conversion for Mac app is most likely missing the Camera and Microphone access permissions to use the VIDBOX capture device. These can be granted in System Preferences -> Security and Privacy -> Privacy tab for Camera and Microphone.
A:AnswerYes, the VIDBOX records video and audio together as long as you have both video and audio connections made on the device. Also note that on the Step 5 Record screen, there is a Recording Volume slider. Please make sure it is set to an appropriate level to record audio. If you are unsure about the connections and operation or if you still have an audio recording issue, please contact VIDBOX Support directly for troubleshooting assistance.
A:AnswerThe product comes with standard RCA cables (yellow-white-red). You will need to have separate S-Video cables and/or other cables that may be necessary for your camcorder to go to the S-video or RCA inputs on the capture device.
A:AnswerThe Windows component of this product has been tested to work with Windows 11. Please check the VIDBOX Help Center on the VIDBOX website for some settings you may need to check in Windows 11 if you encounter any difficulty.
A:AnswerNo, a CD-ROM drive is not required to install the program. The software titles for the product can be downloaded and installed directly from the VIDBOX website, and they can be unlocked with their respective keys in the package.
A:AnswerI’m not a Mac user, but the package says compatible with OS X 10.9 Maverick or higher.
the package gives a phone number for questions:
877-484-6246
A:AnswerThe Recording Volume in Step 5 must be left at the appropriate recording level the whole time. Unfortunately, there is not currently a way to mute the VIDBOX app in the program itself without also affecting the audio recording level. If using the Windows software, you can use the Volume Mixer to manually mute the output of the VIDBOX app so that you can listen to something else on the computer at the same time. However, there is no built-in tool for the Mac that we are aware of will let you selectively mute a single app's playback volume.
A:AnswerYes, if you have a working PAL video player that can output to the VIDBOX capture equipment, it will detect and record PAL video. Please note that for the Windows software, you may need to manually select PAL input settings before it will work properly.
A:Answerthe answer not particularly helpful. I did need to buy the composite audio cable, which plugs into headphone outlet on my receiver. With that, I was able to record audio without difficulty. This cable has a 3.5 mm jack on one end and 2 RCA jacks on the other, inexpensive. The VIDBOX instructions allude to needing this for audio recording, and I was a little disappointed it didn't come with the set, which after all costs $69.00
A:AnswerWe are not sure why this is being described as Black/White - the product does capture in color. As long as the signal coming out from your player is in color, the software should capture it in color as well.
This package does come with separate software for Windows and for Mac that have different functions.
The Windows software will permit capturing up to 3 hours of footage to a file for burning. If you have content that would exceed that, you can choose to capture as much as you want, e.g. 2 hours, to the first recording, then burn it. Then record the next section of your video to a file, and burn that. These DVDs should play on standard DVD players.
The Mac software does not have any burning functions, so it would rely entirely on third-party software.
A:AnswerYou would not want to use this for you miniDV tapes since the video/audio information on miniDV tapes are already in a (higher quality) digital format. VHS tapes on the other hand, contain the audio/video information in a (lower quality) analogue format. So, the information on the VHS tapes needs to be converted to a digital format in order to be stored on your computer (which requires a digital format to process / play / edit it). That is what the Vidbox hardware does. Now, your miniDV camcorder probably came with RCA cables to connect your camcorder to a TV (which requires lower quality analogue audio/video signals). So, when you output the signal via the RCA cables to your TV, they actually degrade the audio/video quality since the RCA connection does not support the higher resolutionformat the miniDV camcorder records your audio/video in. Thus, if you connect your miniDV camcorder to the Vidbox via RCA cables (which is how you'd connect a VHS VCR to the Vidbox hardware) you'll degrade the signal unnecessarily. Your miniDV camcorder probably came with a digital output cable....most likely one that connects to a USB port on your computer. With that, you would not need the Vidbox and you would get a better quality audio/video signal (the same quality as on the miniDV tape). Your computer (either Windows or MAC) most likely already has some software installed on it that would know how to talk to your miniDV camcorder via the USB connection. If not, then your miniDV camcorder probably came with software you can install for this purpose on your computer. Hope this info helps!
A:AnswerVideo quality is always affected by digitization and compression with any product, but it should produce a good image if your Hi8 camcorder still plays them well. The software does have a timer you set before recording begins, allowing you to walk away while the program stops recording after the designated amount of time.
