“HOW do you get the volume to work from the remote when there is no sound coming from the television?”

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• You may have disabled the TV's speakers. Go into the TV Settings and select Audio. First line says "Speakers" If you are only using the TV's speakers then make sure this says "on." If you've connected the TV to an AV receiver or sound bar then select "off" but make sure you connected them with the ARC HDMI port

  Answered by cfishrun 5 years ago

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• Please contact our customer support at 877-878-4946 for assistance with your television.

  Answered by VIZIO 5 years ago

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