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Hello MikeHoncho, yes, this is normal. We hope this helps.
Sorry, there was a problem. Please try again later.There is a lock on my washer and I did not know it because my salesperson didn't tell me. I cannot do a wash and open the machine during the wash to add detergent, after the soak cycle drains the detergent that I already put in the machine. A waste of product and a big aggravation.
Sorry, there was a problem. Please try again later.Ours did that when something was interfering with the agitator. I figured it out when I turned it off and removed the agitator, then I started it again. There are some items that may not balance correctly, for whatever reason, when the agitator is in place. I think the manual says when and when not to use it.
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