Customer Ratings & Reviews

Works great, we had some stains we thought set in, but this machine removed the stains.

This carpet cleaner is outstanding! Just look at the picture before and after. 10 stars if I could go that high!

We just purchased our home and we had professional carpet cleaner company come out and clean our carpet. In the beginning it look good, but the stains started reappearing acouple of weeks later and the carpet wasn’t smooth. We decided to get our own cleaner, and after reading reviews we decided to buy the big green machine and used it right the next day. It’s been several weeks since we used it and it’s still as clean as the day we shampooed, not only that the carpet feels so soft. We are very pleased with our purchase.

I thought my carpet just needed replacement from the dark Dirty spots on my carpet but the green machine made it look like new I love it and to think I almost bought a rug doctor

This is the best carpet cleaner and really the only carpet cleaner on the regular market, I owned the little Bissells and Hoovers, but they don't work very well at all, they are a complete waste of time and money, they don't clean very deep and they don't pickup very much water all, which means they leave dirt behind. The Big Green Bissell, picks up at least 90% of the water it puts down and the weight pushes the brush deep into the carpet and really gets down deep, even I use Tide with Downy as it works considerably better than the solvent based soap that comes with the Bissell and it smells better and leaves the carpet super soft.

What a great carpet cleaner! We just moved in to a new rental home and wanted to clean the carpet since we have a toddler running around the carpet. It took off a lot of dirt and was amazed how well it cleaned. Now I’m think of using it to clean carpet in my car. I also got it on sale.

I rented from from lows and then decided to buy my own.

No longer have to rent. This guy is worth having. I have a 2 story 5 bedroom home and 3 living rooms. No way was I going to finish all that in one day rental. On top of that love the attachments to clean my truck. Super easy to use. I recommend you separate the tank before u take it upstairs. It will get a bit heavy but I don't want to put to much pressure on the handles.

My wife is writing this review as it was purchased for her. I did lots of research prior to asking my husband for this very expensive machine and let me just say, it isn't worth the money. It 'looks' great, but I'd compare it to going to a fancy restaurant where the food looks amazing, but tastes sub-par. I'm a neat-freak and felt my Bissell Proheat 2X wasn't doing the job this monster could do, particularly after seeing pictures where people's carpet looked brand new again; even carpet that didn't even appear to be dirty, like ours. Right out of the box, this sucker was ready to use so, I got right to it. First thing I noticed was how heavy and awkward to maneuver around it was. The next thing I noticed was that it did.....nothing. No change in the carpet what-so-ever even after several very slow passes in the same area and following instructions to the letter. That said, after the carpet dried, dirty spots appeared all over the place that weren't there when wet. I wasn't about to lug out that behemoth again thus, I went over the carpet today with my much cheaper Bissell and lo and behold, ALL of the spots disappeared and it dried to perfection. I've attached a pic of the dirty water tank my other Bissell picked up after using the high dollar one. In conclusion, more expensive and fancier doesn't always mean better. My cheaper Bissell by FAR out-performs this one. I just didn't know it until I saw it for myself.

Great rug cleaning machine. The recommended rug cleaner and machine work great together. The attachments work on stairs and in washing the interior of vehicles.

Absolutely unbelievable picture quality. Truly stunning. Well worth the price.

I love the Big Green. Cleaned all the carpets in my house, my dads house and everyone is happy with the results.

Works wonderfully! I am so happy and so are my carpets!

Bought this a few months back and now I’m finally reviewing this scrubber. I had a Bissell Pro Heat scrubber and was alright. But it didn’t really clean good enough for my situation. My living room is on a cement slab and I found out that it was cracked and dirty water after a rain came in and stained the carpet. First use of this scrubber and the carpet looked new and was super soft afterwards. Extremely impressed! Now off to the rest of the house to scrub.

The directions say to use warm water. Their idea of warm water, and my idea of warm water are night and day apparently. I used warm water once, and it had to be repaired. Use cold water (room temperature) and save yourself the headache. Otherwise, it cleans great. I bought a smaller handheld version of this from Bissell previously, and it was a piece of crap and did not work well. This machine has real sucking power. I also have the hand-held attachment for this machine. It does not clean as deeply but still works well enough for those places that can only be cleaned with a hand-held device. One drawback is the noise. It is noisy. Frequently, it also gets water trapped in the spot where the hand-held plugs in, and it makes a noise that will curl your hair.

I use this for jobs and it does the job as good as a steamer carpet cleaner does. Love this thing. Very good and worth the price.

I hesitated on buying this and was going to opt for the Bissell ProHeat 2X. After reading many reviews I decided on the Big Green Machine. I don't have any regrets. It's a very powerful machine and is in the professional grade of carpet cleaning machines. Very easy to use and solidly built. It's heavy ! If you can find this on sale like on Amazon then Best Buy can match the price, which is what they did for me..so I got it at a really good price during the Black Friday weekend.

Honestly the best carpet cleaner I’ve ever owned. I’ve had this one for a little over a little over a year, I have 4 boys so it’s had it’s fair share of messes to clean up. Our carpet looks like it was professionally cleaned, highly recommend!!!!

This is by far the best carpet cleaner I've ever owned by 1000 miles it's better than some I've rented matter of fact my son thought it was a rental before I told him I had just purchased it, its extremely well built it's like a tan the plastic is thick and durable you can just feel the quality difference from the other so called high end carpet cleaners, this thing has powerful brushes and vacuum motors (I had no pet hair clogs) it has a huge clean and dirty water reservoirs that's extremely easy to use and clean, long durable cord and it cleans like an absolute dream my carpets look and smell fantastic, I will be completely honest it is heavy and does take a small learning curve on how you use it so the weight doesn't affect you as much just go slow and let it do all of the work regardless if you're looking for a machine that comes ready to go out of the box no assembly, you feel like it was worth what you paid and its going to last But most importantly It WORKS then look no further this machine is excellent!!!!!!!

Aside from being heavy and a bit unwieldy to use, this carpet cleaner is fantastic. We had to clean incredibly dirty carpets, I mean carpets that were black with dirt in places. Now they look almost brand new. It's phenomenal how clean this thing gets carpets, and I can't wait to try the hose on our sofa! Excellent product. Worth the money.