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Customer Ratings & Reviews

Model:
BRAAVA 380
SKU:
1387309
Your price for this item is $59.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 784 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the Braava 380 Robot Mop for its quiet operation, user-friendly design, and efficient cleaning capabilities. Many users appreciate the time-saving aspect of the mop, allowing them to multitask while the device takes care of floor cleaning. However, some customers express concerns regarding its slow cleaning speed, occasional navigation issues, and inability to effectively remove certain marks and stains.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-784 of 784 reviews
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful product. Cleans the house really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An automatic Swiffer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did read reviews before purchasing this product. Our house is large and we have 2 cats and a beagle. The room we call the 'man cave' has a laminate floor and seems to collect hair, dust, and debris from the backyard. It's come to blows keeping this room clean, so I happily purchased this robot from our local BestBuy. This robot does not clean - it wet wipes. It does have a small tank that keeps the microfiber cloth perpetually damp for the cleaning. The robot cleans based on a locator cube - which is frustrating because if you want an area blocked off you physically have to do this (older roombas had gadgets you could use as boundaries). Additionally, the floor has to be pristine of any dirt, debris (cat littler), or fur - otherwise you will have streaks and smears. If you are wondering if this would work for you, as yourself this question: could I clean this area, and be happy with it, with only 1 Swiffer wet towel? If the answer is no - then do not purchase this robot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't add to App and stops after hitting walls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for 2 years, brava beeps six times and stops in the middle of cleaning after hitting obstacles. No clear guidance on support page to fix it. There are multiple videos on youtube for this issue and none of it seems to work There is no provision to add this model to iRobot App. Please do not buy this piece of crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We returned it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was awful. It started cleaning in one area turned around and did the same area never spread out around the kitchen. Save your money.

    No, I would not recommend this to a friend