Customer Ratings & Reviews
- Model:
- 209560-01
- |
- SKU:
- 2504021
Customer reviews
Rating 4.6 out of 5 stars with 1036 reviews
(1,036 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the V6 Absolute Bagless Cordless Stick Vacuum's powerful suction, ease of use, lightweight design, and performance. Many appreciate its cordless convenience and the variety of included attachments. However, a common concern is the shorter battery life. Some also mention the price point and the relatively small dustbin as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am skeptical about the reviews of this vacuum cleaner. initially. It is not until I get one and indeed this is a great vacuum cleaner. My house has lots of hardwood floor and I like the special tool that come with this absolute v6 specifically designed for hardwood flooring. Also, it is just so easy to reach out to cleaning the ceiling and stairs.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Has been reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still working fine but battery is end of life. This product has been used infrequently. Based on web search, the battery is reasonable price and easy to replace.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Battery issues common
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great in many ways, light, cleans well, easy storage if you mount it on the wall in a closet BUT they have battery problems. I bought mine less than a year ago. Seriously use it once a week for the 6 minutes it lasts on a single charge. So that means it's been charged 50 to 60 times. I guessing but accurate. Now the battery has burnt out. Dyson is sending a new battery for free but what's going to happen in mother year? This is a great but EXPENSIVE vacuum. But it doesn't last long enough on a charge and the battery is a problem. I'd rather have one that can run on battery AND plug in when needed. I'm considering a shark that will plug in for power. This vacuum is just about there, but needs some upgrading on power options. I'd recommend but explain these issues.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Frank, this is Aimee with Dyson. I am happy to hear that you find the V6 Absolute to be lightweight, effective, and easy to store. The V6 Absolute will have a battery run time of 17-20 minutes on standard power, and 6-7 minutes on Max power. To check if the machine is on Max power, you would want to power the machine on and check the Max button to see if the blue LED light is on. If so, simply keep the power trigger pulled, and press and hold the Max button at the same time. You will hear a pause the power, and it will restart in standard power. With standard power, you should find a much longer run time. If this doesn't seem to resolve the issue, please reach out to us at [email protected], and we will be more than happy to assist. Best Wishes, Aimee
Rated 5 out of 5 stars
Great. I love no cord.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice not to have a cord to deal with. And the suction is great.
I would recommend this to a friend- Cons mentioned:Canister
Rated 1 out of 5 stars
Many flaws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was delighted with this product. After about a year, not so much. The canister is very hard to empty, because fibers migrate and mass at the top. Don't believe the pictures that show dirt falling out immediately when you open the door. The door sometimes opens when I am cleaning, possible because the door latch is located right below the switch. And now the switch seems to be failing. Power cuts in and out at random, even while the switch is being squeezed firmly. I may may soon have to toss this thing in the trash.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Doug, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V6 Absolute. I am sorry to hear you are less than satisfied with the vacuum. The canister features a max line indicator. It is important not to allow debris to go over this line as it can cause a build-up along the top. In the event that it does build up, you can easily remove the canister from the cyclone for easier cleaning.
If you experience a pulsating ON/OFF while in use, an obstruction is present. This is an alert feature built into the vacuum to alert the user of an obstruction or the filter needs to be cleaned.
We would value the opportunity to address this in more detail as well as your concern regarding the door opening while in use. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 3 out of 5 stars
a great vaccuum but does not do all jobs well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First the biggest pros.... I can not stress how awesome this has worked on my couch. I am able to suck up dog hair with little to no effort while creating patterns like you would with mowing your yard. It makes a difference. 10/10 Couch Cleaning Barefloors I give it a 9/10. There really has not been an issue at all cleaning anything that comes my way that wont suck up. It has moves like jagger. This thing can get in between kitchen tables and weave in and out of tight spots. I am very satisfied with mobility 8/10 Some cons.... I thought this would be great to pick up the hair/doghair that was embedded in my carpet in my car. I was way off....It did not work at all with any of the attachments. A 30 dollar shop vac is far superior when cleaning a car. 1/10 (It is awful) When cleaning the floors the attachment easily getting hairs caught up on the outside of the vaccuum which is really annoying to pick off. The worst part is the trash cannister, I have medium size hands and this thing is dreadful to scoop out the hair, you can not just flip it upside down and shake it out. Hygenic 6/10 Static Electricity. Please handle the vaccuum with a dryer sheet to combat static electricity. I get shocked all the time without it. I called Dyson to complain thinking I have a faulty vaccuum but this is very common and said use a dryer sheet. It does work but come on now! Safety ?/10 I was lucky to get this on sale. I am happy i purchased this product but at the same time I think it's worth maybe 100 dollars for the 20 minute charge you get and the versatility of the cleaner. I would reccommend if you have the money; otherwise wait it out for a much cheaper model.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Randy, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V6. I am pleased to hear you are satisfied overall with how well it maneuvers and cleans your couch.
The canister does have a max indicator line. It is recommended to empty the bin before the debris goes over this line. This is to help prevent a build-up at the top of the canister/cyclone area. In the event that it does go over, the bin can be easily detached for easier cleaning.
As for the suction, we do recommend switching to MAX mode for those tougher jobs.
We would value the opportunity to address any additional questions or concerns you may have. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
- Pros mentioned:Suction
Rated 4 out of 5 stars
Love this!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my life so much easier. With pets it is great to just grab and quickly clean up the pet hair without dragging out a big vacuum.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and suction is great. Pricy but I'm satisfied with performance.
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Awesome go to vacuum !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great light weight , go everywhere vacuum!! This is the best Dyson Yet !!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving the vacuum, but wish that battery lasted longer.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome small vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum! I use it for just about everything. It's not super at pet hair, but it isn't the Animal version, either. The accessories are great, and work really well! A must for dirt!
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super product, exactly as anticipated...recommend!
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Did not last 4 months with one use/month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First plastic latches did not work properly. Vacuum was used only 4 times since purchase in March 2018, 5 months ago. NOW, vacuum flashes RED LIGHT.I disassembled per help sites,took it down to battery only & still Red Light Flashing. REDLIGHT still flashes when charging or when depressing the assembled switch. This is not even a year old & rarely used !!!! Dyson online HELP is worthless.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V6 Absolute. I am sorry to hear about the unique experience both with your machine and our service as this is certainly not the type of service we expect one to receive. We would value the opportunity to address this in detail and want to ensure your vacuum is working as intended. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 1 out of 5 stars
Very Poor Quality Vac.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pricey vacuum but I thought it would be worth it. What a mistake! The quality is terrible. We have had it less than a year and it has stopped working on Max suction. The lower setting has little suction anyway so it is useless. The dust cup broke early on. Important to note that we only use it once a week to clean the kitchen floor - not tough treatment! This should have lasted MUCH longer. Wouldn't buy a dyson product ever again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do-it-yourself kit with useless instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived in about a dozen parts. It did include a manual with pictures that are meaningless, and text that is about 3 points--far too small for a normal human to read. Since I don't have instructions for setting it up and using it, I am returning it to the store. Sorry, it might work OK, but for the price they could afford to have professionally-done instructions.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Steve, this is Krystal with Dyson. Thank you for taking the time to leave a review. I do apologize for the lack of material included to begin using your machine. Before returning, we recommend reviewing the following video on how to assemble: https://www.youtube.com/watch?v=32KSMSRSTC0&t=101s
Keep in mind that we do have 24-hour customer support through chat/email. If you ever have questions or concerns you can reach us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Service
Rated 1 out of 5 stars
Excessively complicated. Too many blockages
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is over complicated and needs frequent cleaning. We have experienced 3 blockages already. The cup holding the vacuumed dust fills very quickly. The machine has to be practically disassembled for cleaning since dust gets everywhere. A vacuum cleaner should be much easier to use.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi, this is Aimee with Dyson. I am happy to hear your V6 Absolute is providing great suction and effectively cleaning as designed. It does seem as though the machine is performing well based on the fact the bin is filling up. We would recommend not letting the bin fill past the max line to avoid accumulation around the cyclone. We would also like to learn more of your experience, and make sure the contents are emptying as they should. Please email us at [email protected], including your contact information, and we will be happy to assist. We look forward to hearing from you. Best Wishes, Aimee