Customer Ratings & Reviews
- Model:
- DCM2160B
- |
- SKU:
- 2613145
Customer reviews
Rating 4.5 out of 5 stars with 390 reviews
(390 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 12-Cup Programmable Coffee Maker for its user-friendly design, affordable price, and programmable features. Many appreciate its simplicity, reliability, and the convenience of its auto shut-off function. While some users would prefer a reusable filter to be included, the overall sentiment is positive, with customers praising the coffee maker for its ability to consistently brew perfect coffee.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
2nd one in 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still have high hopes for this product, but this is the 2nd one that I've had to purchase in 3 weeks. The first just randomly died on us. It started as it normally would but then heated up and let of an almost burning smell that was very very faint. Then was when I noticed that it hadn't started to drip coffee like it normally would. I brushed the thought off and went about my day. 20 minutes later, still no coffee. I was so angry, but Best Buy handled it perfectly that day and with no hassle. I was given a replacement with no charge and still kept my warranty for free. So far no issues at all!
I would recommend this to a friendRated 5 out of 5 stars
great coffee pot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the basic (just turn it on) operation was what I wanted. the simple programmable was what my spouse wanted. a good value for a good drip coffee maker.
I would recommend this to a friendRated 5 out of 5 stars
Gift for my wife's senior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement coffee pot and this provides nice option of setup and let it brew. Nothing complicated about it but you can walk away after prep and it will brew on que.
I would recommend this to a friendRated 5 out of 5 stars
Me gusta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves coffee more than most things. I purchased it because theirs broke and it served its purpose just fine. Their most important feature was simply the fact that it kept their coffee hot.
I would recommend this to a friendRated 5 out of 5 stars
Great Coffee Maker for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually use the 4 cup coffee maker, but there was a good buy on this. It has coffee made when I get up in the mornings, so I doon't have to wait to get out the door.
I would recommend this to a friend- Cons mentioned:Durability
Rated 3 out of 5 stars
Works for about six months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee pot if you don't have hard water. Works great for about six months then it gets all clogged up. Cleaners don't seem to help for long.
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hi KLang,
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We're glad your coffee maker was working great initially, but we're sorry to hear it recently stopped brewing. Your coffee maker has a two year warranty, and we'd like to provide you with a remedy for this. Please contact us at [email protected] and reference ID number 41498859 so we can address your concerns. We look forward to hearing from you, KLang.
Rated 5 out of 5 stars
Small pot big flavor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a black and decker 12 cup coffee maker. We originally had a keurig but wanted to change to a real coffee pot maker. We are much happier with it and it's much cost effective!
I would recommend this to a friendRated 5 out of 5 stars
Nice coffee maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this coffee maker for my office at work. I hate the cheap, watered down coffee they make there. This saves me and everyone else in the morning.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy of the day deal. Looks and works perfectly. No issues with online purchase, pickup at store (had a designated parking spot for pickup). All in all, a great buy.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift, for my wife and I. My daughter now drinks coffee, too! so pleased with the performance and reliability of the programming feature.
I would recommend this to a friendRated 5 out of 5 stars
Great toaster oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old toaster was not working right! Found this inside Best Buy and used certificates and cash to purchase. We love it! Cook, toast, and heat food up perfectly!
I would recommend this to a friendRated 5 out of 5 stars
Great Name Brand Coffeemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't pass up this Black and Decker Programmable coffeemaker for the price offered. I did use it as a gift so I can't comment on how good it works.
I would recommend this to a friendRated 5 out of 5 stars
Basic coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a coffee maker to replace an older one, this is ok, does the job. I didn't need a fancy maker with all the bells and whistles.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first Black & Decker coffee machine. I have very hard water and avg. 18 mos. use brewing 3 pots per day. These are excellent value even when not on sale.
I would recommend this to a friendRated 4 out of 5 stars
Good Coffee Pot Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Coffee Pot. The hour and min buttons tend to be bumped easily so the time never stays at what its set.
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for your feedback. I’m so glad to hear that you’re happy with your Black + Decker coffee maker! Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need further assistance, I’d be happy to help! Please contact us at [email protected] and reference 41929728 so that we may better assist you.
Rated 5 out of 5 stars
iPad. Ole coffee maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing...its great to have ....its makes my joe every morning and I'm grateful
I would recommend this to a friendRated 4 out of 5 stars
Fantastic coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as expected timer, makes hot and delicious coffee,easy to set and use love it best thing was the price I paid .
I would recommend this to a friendRated 5 out of 5 stars
Great coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee maker because it’s so simple to prepare my coffee for early morning with easy automatic timer
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't expecting much from a coffee maker but whoa! I love how every morning it's automated to make my coffee exactly at 630 am! Must buy!
I would recommend this to a friendRated 4 out of 5 stars
Inexpensive coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this coffee maker to make ice tea. It works well. When full with 12 cups glass decanter is difficult to pour without making a mess.
I would recommend this to a friend