Skip to content
Cart
Main Content

Customer Ratings & Reviews

No content
  • Front. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Angle. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Left. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 11. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 12. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 13. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 14. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 15. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 16. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 17. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 18. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 19. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Alt View 20. iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black.
  • Roomba 980 Robot Vacuum video 1 minutes 48 seconds
  • Roomba 900 Series Vacuum Cleaning Robot video 1 minutes 23 seconds
  • iRobot Roomba Vacuums and Braava Mops video 1 minutes 12 seconds
  • Do Your Chores with Your Voice video 0 minutes 18 seconds
  • Roomba Maintenance Tips video 0 minutes 52 seconds

iRobot - Roomba 980 App-Controlled Self-Charging Robot Vacuum - Black

Model:
R980020
SKU:
4340000
Highly rated by customers for:
Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Write a Review

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the Roomba 980 for its excellent cleaning abilities, especially on carpets and pet hair. They appreciate the convenience of the self-charging feature and the scheduling options through the app. However, some users express concerns about the robot's loud operation, the small dustbin, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,404 reviews

  • A time saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Roomba. We have a 960 downstairs and a 980 upstairs. With three German Shepherds these run daily and are a lifesaver!

    I would recommend this to a friend

  • Fantastic vacuum,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Roomba and I love it, it deep cleans areas that need extra cleaning and is very thorough, I love not having to vacuum ever again,

    I would recommend this to a friend

  • Slick and Span

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hit clean and watch the dirt go away you do have to pick up a few things but its worth it.

    I would recommend this to a friend

  • Work Every Dollar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't explain how much I like this vacuum. Simply stated, it's the best piece of tech I bought in the last 5 years. It also works with Amazon Alexa.

    I would recommend this to a friend

  • Does a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot is great. The only issue is that we have 5G wireless so the Robot will not connect to our phone. We have to start it manually.

    I would recommend this to a friend

  • Just Like The Jetsons!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to watch the little robot do the work for me! We have two dogs and two birds that the Roomba picks up after. It is an amazing product.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they love it! Thank you for the previous reviews to show the best model to purchase! Great product and great transaction!

    I would recommend this to a friend

  • Best Robotic Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the vac get lost or fail to return to base a couple of times. We prevacuumed the floor before his maiden voyage and he still got up dirt.

    I would recommend this to a friend

  • Best purchase I have made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is amazing. I can’t imagine life without it. The vacuum is better than expected and I ended up buying a second one!

    I would recommend this to a friend

  • best deal ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking at many different home vacuum options and I am glad we chose this Roomba. I would recommend this to anyone

    I would recommend this to a friend

  • Very good !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing how it can remember where everything is in your house. I love watching it work. Great if you have pets in the house !!!

    I would recommend this to a friend

  • Roomba 980

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Closed the doors to our bedroom and off she went to do her job. "Gena" did a super job on our room. Highly recommend this vacuum!

    I would recommend this to a friend

  • Less time cleaning.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba. I do pick up stuff off the floor to make it easier for "Mrs. Doubtfire" to clean but that is all. She gets under the beds & furniture where I would never reach. Just wish she could dust.

    I would recommend this to a friend

  • Alfred is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named my new robot Alfred and he is awesome. This is my 3rd robot and so far since Mothers Day when I got him, it has been the best one of the 3.

    I would recommend this to a friend

  • Fired My Housekeeper - Me :-)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 980 is a excellent robot - best money I spent on a gadget. Recently it got the Alexa upgrade and you can tell it to clean stop or charge.

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is doing the trick. It’s craxy how much dirt these little guys scoop up. I have had it for about a month and no complaints yet!

    I would recommend this to a friend

  • Great for large, uncluttered areas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning to use, but it won't replace my vacuum cleaner because it can't get behind doors under small furniture, etc. It's good for cleaning regular foot traffic areas and can clean while I'm away.

    I would recommend this to a friend

  • Great Robot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. Tried one of these a while back and it wasn't very good. But this one works so well. I have two dogs and this saves me so much time.

    I would recommend this to a friend

  • This is wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband kept suggesting we buy this, now I don’t why I resisted. I love the clean floors and no more tired back muscles.

    I would recommend this to a friend

  • Roomba 980

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is great - schedule time to start - any issues, easily find instructions on line to correct the issue. Wish the battery life was longer. All in all - very happy with this purchase. This is my first Roomba.

    I would recommend this to a friend
Page 54, Showing 1,061-1,080 of 1,404 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on Twitter
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.