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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the Roomba 980 for its excellent cleaning abilities, especially on carpets and pet hair. They appreciate the convenience of the self-charging feature and the scheduling options through the app. However, some users express concerns about the robot's loud operation, the small dustbin, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,404 of 1,404 reviews
  • Rated 2 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I used it it cleaned the same area for 10 minute just kept going in a circle,wanted more for $900.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good when it worked.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it when it worked. It’s a bit loud, but hey, it’s a vacuum cleaner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great until it needs rescuing......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum with the anticipation of it cleaning the floors while myself or my wife is not home. I was initially impressed with the features of the 980 and the associated iPhone App. The 980 initially navigated around my home very well until it approached a couch in my living room and a table in the dining room. The vacuum became wedged under a corner of my couch not once, but three times in a matter of 30 minutes in the same location, shut down each time and needed someone to physically pick it up and move it before it found its way back to the same location regardless of being moved several feet away. This also occurred on a leg of my dining room table. In my mind this defeated the purpose of having the vacuum so I returned the vacuum for a refund and am purchasing the Samsung Powerbot Turbo in hopes of an improvement. The only way I could avoid this was to place one of the provided Lighthouses to defer the Roomba from vacuuming this area. If you do not have obstacles that could allow the vacuum to be wedged under I would consider this a good buy. Just some more R&D to do buy Roomba on this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Irobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a few times. Does a ok job. Still gets stuck under furniture and shuts off. For $900 dollars I'll vacuume your carpet for you.

    No, I would not recommend this to a friend