Customer Ratings & Reviews
- Model:
- R980020
- |
- SKU:
- 4340000
Customer reviews
Rating 4.6 out of 5 stars with 1404 reviews
(1,404 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Roomba 980 for its excellent cleaning abilities, especially on carpets and pet hair. They appreciate the convenience of the self-charging feature and the scheduling options through the app. However, some users express concerns about the robot's loud operation, the small dustbin, and the high price point.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I used it it cleaned the same area for 10 minute just kept going in a circle,wanted more for $900.
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Good when it worked.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it when it worked. It’s a bit loud, but hey, it’s a vacuum cleaner.
I would recommend this to a friend Rated 2 out of 5 stars
Works great until it needs rescuing......
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vacuum with the anticipation of it cleaning the floors while myself or my wife is not home. I was initially impressed with the features of the 980 and the associated iPhone App. The 980 initially navigated around my home very well until it approached a couch in my living room and a table in the dining room. The vacuum became wedged under a corner of my couch not once, but three times in a matter of 30 minutes in the same location, shut down each time and needed someone to physically pick it up and move it before it found its way back to the same location regardless of being moved several feet away. This also occurred on a leg of my dining room table. In my mind this defeated the purpose of having the vacuum so I returned the vacuum for a refund and am purchasing the Samsung Powerbot Turbo in hopes of an improvement. The only way I could avoid this was to place one of the provided Lighthouses to defer the Roomba from vacuuming this area. If you do not have obstacles that could allow the vacuum to be wedged under I would consider this a good buy. Just some more R&D to do buy Roomba on this product.
No, I would not recommend this to a friendRated 2 out of 5 stars
Irobot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used a few times. Does a ok job. Still gets stuck under furniture and shuts off. For $900 dollars I'll vacuume your carpet for you.
No, I would not recommend this to a friend