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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 1105 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value this air purifier for its effectiveness in reducing allergy symptoms and improving overall air quality. They appreciate its quiet operation and the efficiency of its filter in capturing dust and eliminating odors. While some customers have concerns about its size, many find that its benefits outweigh this drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,104 reviews
  • Rated 2 out of 5 stars

    No longer works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for 3 months and already it has stopped working. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for taking time to share this feedback and are sorry to hear that you are experiencing difficulty with our product. We have shared this information with our QA team. Please reach out to our consumer relations team directly so we can help you resolve this issue. Our email and phone number can be found in your Owner’s Manual. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Way too loud to have running when I sleep or I am

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this if you enjoy istening to TV, music or like peace and quiet. So loud, I can’t use, no idea if it works because it causes noise pollution.

    No, I would not recommend this to a friend
    • Brand response from Honeywell Support
      Posted .

      Hi Noisepollution!
      Thank you for the rating of our Honeywell True HEPA. We appreciate the time you took to share your feedback and to give us the opportunity to make improvement for future products. We’ve shared your comments with our Engineering and Marketing teams. Thank you for helping us make the Honeywell better. -Joey Honeywell

  • Rated 1 out of 5 stars

    Noxious odor when turned on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, horribly noxious chemical smell emitting when running causing me a horrible migraine for days after. One selection on panel didn’t work when pressed several times. I expected top notch from Honeywell and I got bottom of the barrel and spent a lot of money. I returned them. I bought two of these and both have the same problem. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After only 100 hours of use it died!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially was pleased until the unit started giving off an electrical burning smell, then completely stopped working. We only used it less than 6 hours per day, and kept it clean. Luckily Best Buy refunded us. Can not recommend this air purifier.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate your feedback and are sorry to hear that you are experiencing difficulty with our product. We are providing your feedback to our QA team. For support, please reach out to us directly. Our email and phone number can be found in your Owners Manual. HoneywellSupportTechnician

  • Rated 2 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned because I found cheaper models that cover more sq ft and are just as good and quieter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Clean Air

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of the HPA300 one for my bedroom and one for my living-room. I felt a difference after running them the first night. No more stuffy nose in the morning :) Please keep in mind that they are not silent. But I do find the white poise soothing when I sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Nice Air Purifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air purifier unit. Bought this one for my son’s family, they seem to like it a lot. I have the next model down bought in 2020. I put it on a cheap small furniture dolly and roll it from back of the house in the AM to the kitchen/family room to run during the day and back to the bedrooms to run at night. We have noticed a difference in our air quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too much money. Maybe it pulled dust out of the air but we couldnt tell due to the choking smell of cheap plastic offgassing VOCs. Returned and bought a different brand.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We appreciate your feedback and are sorry to hear that you are experiencing difficulty with our product. We are providing your feedback to our QA team. For support, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Stops Working. Do Not Buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 year. I didn't even use this that often. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      This is not the longevity we'd expect from this product. We'd like to look further into this. Please reach out to us at SocialSupport@helenoftroy.com for assistance. HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    No Difference

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this running nonstop for almost two weeks in our bedroom and don't notice any difference yet.

    No, I would not recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for sharing your feedback. This is not what we expect from a Honeywell product. We ask you to please contact our team at [email protected] so we can help. Thank you. ​ HoneywellSupportTechnician

  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted 8 months. The touch button gave out and it’s now a $200 piece of garbage in my living room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shuts off after 10 minutes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will shut off after about 10 minutes. Waste of money. Tried to contact costumer service with no luck!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible company. Please do not buy from this company. You will do yourself a favor to stop buying here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 4 out of 5 stars

    Very Nice for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good air purifier. I noticed difference in air quality right away after leaving it running for first 4 hours. The air smelled cleaner and was fresher. As a allergy sufferer, I can attest to the difference I feel when I breathe: no more watery eyes or stuffed up nose or nasal drip. And, running in Quiet mode, it is silent and allows me to sleep with it on all night. While there may be better air purifiers, they usually cost twice as much money. Even though the filters need to be changed every 3 months at approximately $60 for 3 filters, the cleaner air is priceless. I hope to do a update review in future once I see how durable this machine is, since I run it 24 hours a day. Would have given it a 5 star if not for the yearly cost of filter changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on this purifier a lot for my health and it works great. I think it finally died after 6 years of heavy use.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Filter cost

    Rated 5 out of 5 stars

    Breathe better! And yes this will help that too!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks the crap out yo air foo . Ok all jokes aside . Yes great product. Cleans the air quick and helps with cooking smells. It will absorb them fast. Just make sure you dust your home if you don’t these filters will fill up fast and they are not cheap. Unles you go get them on Amazon. :)

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this to filter the air in my home and it does a great job! It has several setting and on the low setting you can hardly high it. This is a great product and I will be buying a second one for my 2nd floor area.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Great white noise machine for babies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this on Turbo 24/7 for 9 months and only now had to change the filters. I keep this air purifier in my infant's nursery for white noise and air quality. My child's nursery is far less dusty than our bedroom, I'm considering getting another.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Noise level

    Rated 3 out of 5 stars

    Check out different brand first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is OK but not all I hoped. I originally order a Coway air purifier from Amazon. However, it got "lost" during shipping. I decided not to both with an offered replacement. Happy to do business with Best Buy, but couldn't find Coway brand. Selected this at a slightly higher price but more capacity. At lowest setting, the unit is very quiet at highest like a box fan. The unit is larger than I expected and a bit heavier, so check the measurements and weight. My major disappointment is that it does not indicate the level of pollution like the Coway. My son has a Coway and really likes the fact that it automatically adjusts the fan speed based on pollution. The Honeywell just stays where you set it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air quality
    Cons mentioned:
    Filter cost

    Rated 5 out of 5 stars

    Honeywell home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Removes smells too, filters are pricey but worth it for clean air

    I would recommend this to a friend