Customer Ratings & Reviews

We like this smart oven-very fast cooking and well built.

Bad product from Best Buy and Breville!! I bought it from Best Buy on 12/21/2024 and the heating element broke on 1/30/2025.

It get the job done. it works Great to bake all your home c

I really like this toaster oven. It had a lot of features.

The seal was warped and had to fix it myself. No one would answer my questions. It still doesn’t seal shut.

The glass on the door literally SHATTERED all over the kitchen counter, floor & the food inside. We were horrified! I would have returned it to the store, but it was past the time. I bought this for my mother. The first real time she used it, the thing broke. I called Breville. They sent us a replacement after we packed up the broken one and shipped it back to them. The whole process was about 3 weeks. We like the oven’s functionality, but the glass might break again at any time.

Worked great for the 6 weeks we've had it and we loved it but last night while using it to make a pizza, my husband heard odd noises coming from it and saw the LCD breaking and now it no longer functions. So very disappointing.

I like the control of heating by type, time and temperature

I wish I had known before purchasing, there is a known issue where the glass on the door overheats and breaks. Luckily mine broke anyways, but worse than that I purchased it a little over a month ago and the return was refused. I have to contact the manufacturer.

Does not toast well. On high setting only the back crust got toasted to a medium toast. Trying to contact Breville about problem but so far no response.

Oven smoke a lot when you using to cook any ripe of meat

Amazing product, works and it’s perfect for my needs.

We were very excited for our new purchased, when we visited Best Buy @ Kennesaw sales person showed us a pretty neat oven with a bamboo cutting board included, oven was not in stock but regardless sales person helped us ordering it online. The delivery took one day more than it was expected, today we just received the item super well packed, however when we took it out, the right side was bended/dented and we found that the unit did not came with the bamboo cutting board as we were told was going to be included it is sold separately. Sadly we have to go through all the painful process of repacking it back and request a refund. Read other reviews on Amazon and apparently this is very common that item is delivered with bended/dented sides.

The box was completely smashed when it was delivered to my house. They even positioned the box so you wouldn't see it until you picked it up. Very disappointed.

This toaster oven air fryer does it all! My only complaint is it doesn’t have on/off button. You must unplug it. Air fry’s, makes crispy pizza, works quick! Very pricey, hope it last!

Great oven. Can cook frozen pizza (comes with pizza tray) and make cookies on the pizza and cookie setting. Good air fryer with basket. Great toast and bagel toaster Doesn’t have a rotisserie which I don’t need anyway. Has convection oven and broiler and reheat setting All work great With rewards points and sale item I got this pricey item for lot less If it lasts several years then with the price. (My instapot vortex fryer started falling apart after one year) I’ve had for 1.5 months

We have been using this for a couple of months now. It has replaced a toaster oven and a toaster in our kitchen. It really excels as a toaster working perfectly for bread, bagels, and everything else. We have used it a few times as an air fryer and it does very well with that as well. It is well designed with shelves that can easily be reconfigured, that pop out when you open the oven, and the crumb catching tray is a nice feature as well. The controls are intuitive and easy to use. Finally it is a handsome machine that looks nice on our kitchen counter. With a $100 discount comma I believe it was a really good value.

One of the (roast) trays is damaged. So I want a replacement.

It is a great countertop oven capable of air frying, baking, and toasting. It can fit a 13" pizza. It is very easy to use, heats up fast, and cooks evenly. It replaced a previous Breville toaster oven that we had for ten years, and it has not disappointed us so far.

omg I've had it 8 years already! I LOVE IT! Really - I LOVE it! This is definitely one of the best "expensive" purchases I made and it was worth every single penny! I have used this oven practically every single day. Literally - I've probably NOT used it 6 times since I've owned it. I had completely stopped cooking - it is just me and well, the stovetop and oven - ugh. I've used it to make toast practically every day, homemade pizzas, grill veggie burgers, bake fries, reheat; warm etc etc etc. The only thing it doesn't do is Air Fry and that is why I'm buying a new one. I've never had any problem with this product. I've purchased 3 pizza pans since I've owned it. It's okay with respect to cleaning - I have arthritic fingers so scrubbing the rack can be difficult. Otherwise, zero complaints. I can hardly wait to get my new one!