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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.6 out of 5 stars with 1777 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the superior ink quality and ease of use of the 902 Standard Capacity Ink Cartridge. Many also appreciate its reasonable price and compatibility with their printers. The cartridge's simple installation process is frequently praised. Overall, feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,777 of 1,777 reviews
  • Rated 1 out of 5 stars

    Great for printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all I tried so many times to work but didn’t wasted my money

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry to hear that you got a cartridge that didn't work. I hope to help!

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not last long anymore I think H P is not putting enough ink in cartiage

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry to hear that you received a cartridge that did not last long. Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      Here are a few facts about ink usage that might help you save on ink:
      - Using the draft and black only settings on your printer can help.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the cartridges are protected from excess drying.

      If you feel that the poor page yield was caused by a defective cartridge, you have the option to:
      - request a replacement or refund from the seller
      - contact us if it is a defective genuine cartridge that is not replaced by the seller (and it is still within the warranty ends date on the cartridge): hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Need them to print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy these all the time and some seem to last longer than others

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless it’s on sale for dirt cheap, wastes soooo quick

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer cartridge was exactly what I needed ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why should ink be so expensive. Just a rip off. But they all are

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This ink cartridge doesn't last very long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink cartridge doesn't last very long. Not worth the $.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very expensive and doesn't last long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    A gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful ink. Even if this ink was worth 400 dollars I would buy it because it is just that good. A marvel in human engineering.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I didn't have to purchase the larger pack. This cartridge provides as many prints as I need for day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can use in my printer and replace the run out ink

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 3 out of 5 stars

    It's ok...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fine at first, but seems to run out super fast. We don't print a ton... and certainly not the 300 pages it is supposed to do before refilling.. Gotta have ink though..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 902 ink cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have older HP printer 6978. Great printer. Was happy to find cartridges for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    902 Black Ink Cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used this product for a very long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. M.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT, but the printer no longer works so I will probably return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ask the sales person if he could show me where the ink cartridges were and he took me right there. Chatted along the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s less expensive than other stores and easily available.

    I would recommend this to a friend