Customer Ratings & Reviews

This is so easy to use and very helpful for time saving. I just turn it on before I leave or use the app to set it off before I get home and when I do arrive home I have freshly vacuumed floors with no effort on my part. It’s small enough to fit under my couch and even my bed which is only about 4.5 inches from the ground. I love that when I moved my bed it wasn’t all dirty underneath as it would be with traditional vacuuming. I have a 800 sq ft apartment and it does just fine for battery and even makes 2 passes in the kitchen (I guess it’s been deemed as the dirtiest place). It’s never needed supervision as long as I put a few things up (it once got stuck on the fan cord). Even when it gets stuck initially it will try to get free for a few minutes then will shut off to prevent any damage to itself or the object. I love my lil robot friend.

I love ‘Prissy’...AKA Roomba 960. It has amazed me at how much difference she has made. I start her mission with my iPhone, and she sends herself home when finished. She cleaned under my beds, which had not been cleaned under in quite a while. I was a little grossed out at how much she picked up. I can also do other things while she’s working, but I do keep an eye on her. Wish I hadn’t waited so long to purchase her!

We have hardwood floors and the Roomba 960 does an excellent job. It saves us time and keeps the floors clean. I've only had 1 problem so far and it was minor. I had an envelope get stuck in the rollers that had fallen off a table, but it was easily pulled out. The vacuum shut down with an error message. After removing the envelope and pressing the go button again it finished the job.

The roomba 960 is perfect for big houses because it can map and pick the job from the same place where the job stopped. Originally, we went to look for a cheaper model on sale during Black Friday, but we realize that the cheaper one is good for small places

We have been using ROOMBAs for years. My wife says she can’t live without a Roomba. It is amazing how much is picked up every day! It does have difficulty going from hardwood over rugs but even with that said, it keeps the floors looking great

I liked this iRobot model enough to buy it twice! The first one ran over some dog feces and my husband trashed it before I had a chance to take it apart and clean it. I bought another and now I run it when I am home and can make sure there are no potential dog events. If you have multiple long haired pets like me this is the only sane way to keep up with the hair. My husband loves it now that I solved the problem.

The Roomba 960 is the best robotic vacuum I’ve ever owned! It works great. I like the way it works with Alexa. Just say “Alexa, tell Roomba to start cleaning”, and it will clean the entire house. It will go recharge itself when the battery gets low and begin again when recharged until the entire house has been vacuumed. You will need to empty the bin occasionally, but the app on your phone will give you notifications of what needs attention, and it will notify you when it has completed cleaning. It works well on carpet and hard floors. It cleans in a logical pattern as opposed to my older Roomba which used a random pattern. I’m very happy with my purchase.

My home consist of 2 adults, toddler & a boxer. Does a great job vacuuming entire home (tile, carpet, laminate flooring). Sometimes it will get stuck cornering (under) a bed frame but not consistently. Recommend using often, helps with vacuum bin not filling up too fast.

easy to use. Does a great job getting into places a regular vacuum can't get to. Love that I can control it with my phone and get notifications if it gets stuck or has any other issue. Loving this unit so far.

Love Love Love this, easy setup. Grabs so much cat hair i wasn’t even aware of. Sweeps everything up, but i love that it grabs the cat hair you cant even see. Worth every penny. Turn it on and it sweeps everything up.

I LOVE MY NEW TOY, (SHAKIRA this is my IRobot name) so far, best purchases ever, it's great. work fantastic, saving me a lot of time and pain, I have a big house with all floor, after you finish do it yourself your back is in pain, also is saving me money something I pay to clean my house and because the reason of my floor I WAS paying to much. The only reason I don't give a 5 stars is because do not clean my carpet. and get stuck with a very thin carpet, maybe if this will do both carpet and floor will be the best purchase of my life, but I have to buy a vacuum for my carpet. people are asking oh your floor look so shine what are you mopping with, WITH NOTHING I only put Shakira to work and the floor looks like a million dollar cleaning.

I have a golden retriever and a great pyrenees mix. Before the Roomba (we named him Roombi), we had fur balls tumbling by on a regular basis. Any owner of a shedder knows what I'm talking about. I set my Roomba to vacuum twice a day...once while I'm getting ready for work and again when I get home. Roombi's still new so I'm learning what he does and does not have trouble with, so I like to use him while I'm home. He kept getting stuck under my coffee table, but once I started using the little barrier thing that comes included we were in good shape. The dogs are completely fine with the Roomba, they stay out of its way for the most part. Super impressed with this little robot. Oh and they're super easy to set up for use. If you're a pet owner looking to significantly reduce your time spent cleaning, get one of these like now.

Helpful with young crawling kids. Auto cleans in the middle of the night. Does a good job switching from carpet to hardwood. Tends to get stuck on the legs of the Bart stool chairs

So far so good. Have both carpet and hardwood floor and the roomba 960 does a great job picking up the dust and dirt It takes two trips to do the job usually needs to recharge after 90 minutes and finishes where it left off

Skeptical at first, but it gets every inch of my house. I’m very happy with this product.

This is my first robotic vacuum. We have a single story home about 2,000 square feet. It's all hard floors except for rugs. The roomba does a great job picking up the pet hair and other dirt from the hard floors. It keeps the house looking clean regularly and we only have to do a deep clean once in a while to get the spots that it can't get. I like that the roomba get underneath some furniture that we probably wouldn't reach otherwise, like under the bed. My biggest complaint is that the roomba doesn't do well on our rugs. we have a living room rug that is way too shaggy for the roomba. It's annoying because it will try to clean it and then get stuck. The only option is to put the virtual walls up in front of the rug. I wish it was smart enough to not clean this on its own. The navigation does work good and I like how it will charge itself and resume where it left off. One of the wheel modules broke a few weeks after I got it but iRobot sent me a replacement that only took 5 minutes to swap out.

I have two short hair dogs and a hard wood floor. It’s great with cleaning the dog hair.

I named my robot Ichabod because "he" does a spectacular job of scooping up what looks like my dog's entire coat every day but gets "no glory" - the origin of the name. I was convinced to get this model from the first few ratings, but especially by several mentioning its efficiency in dealing with pet hair. I have a Basset Hound - notorious shedders - and wish I could have had Ichabod in charge for the four that came before her. The two of them have even become good friends. Izzie follows Ichabod until "he " does an about turn and then runs away till "he" turns again so there is an added bonus of exercise for her. Don't hesitate if dog hair is driving you crazy. The iRobot is your friend, whatever you name him or her!

This item cut my cleaning time in half. I do the dusting and the IRobot does the rest.

It sometimes has issues with rugs. I wish the bin was bigger. Overall I’m very happy with it.