Customer Ratings & Reviews

Keeps my floors cleans. The robot will get lost and cut out due to no charge. But otherwise best purchase I have made in years. Mapping Your home on the robot is not intuitive.

This thing is cool. Haven’t been using it as often as I thought. Works pretty well on most surfaces but you need to empty it often

My only regret is that we didn't buy it sooner. This is one of the most awesome products ever invented and definitely worth the cost of the upgrade. It takes a little getting used to the way it operates but trust me it will get the job done. We own a farm and the amount of dust and dirt from the fields is unbelievable in our home. This item has changed our life.

No more hair all over our socks. Thanks Roomba. You are so good to us.

Works everywhere but dark carpet. Does not always return home and will get stuck sometimes. Overall does a great job at keeping our floor clean.

Have two dogs and no more dog hair floating around the baseboards.

Delivery was as scheduled. Setup was easy. Does good job cleaning, although she backtracks a lot. does clean under beds if the clearance is enough. Has had some difficulty in returning to base. Still learning to use it fully.

This device is great. It picks up way more than our upright, and takes less work. It is slow. But let it do its work all day and your floors will be spotless. My only complaint is I wish the dust bin could hold more.

First off, I want to say that I was a little skeptical of buying a $700 vacuum cleaner, which is how I thought of it, before I ended up buying it. However, now my opinion of it has completely changed. Roomba is AWESOME! Setting it and connecting it to my home wi-fi network was a breeze. And that was pretty much it. This thing learns the different & unique contours of your house layout, your furniture, etc. and adapts its course for future cleaning sessions. And it cleans so well. I've set it up for running everynight around midnight and it works like a charm. It takes itself off the charging cradle by itself, cleans the house, and goes back to the charging cradle once it's done, which is SUPER COOL! Now that I am off my soapbox, I highly recommend this and totally worth the money!

This is a great little tool to run a daily so I only have two vacuum every two weeks it's great for picking up dog hair. The only drawback is that you have to empty the bin every time after it's used but definitely helps keep the house cleaner

This is our first robot vacuum. He does a great job moving from wool area rugs in living areas to anti-fatigue mats and bare tile floors in the kitchen. He does well around furniture and along walls. We have him programmed to automatically run every other day on the main floor which is four large rooms. We track a lot of beach sand in the house which is no problem for him. A little noisy but quite a bit less than our upright vacuum. The small dustbin needs to be emptied everyday because it fills up with wool rug fibers. We have been using this roomba for about a month and are very happy with the purchase.

Bought this for my mom. Cleans so well. Need one now for myself!

great unit, very powerful, quieter than past units. my 5th robot

This is a great little added member to our family, we named it Jynx. It makes our extremely busy lives much easier with two kids and two dogs tracking in dirt and sand and with the dogs shedding. We have all hardwood and tile flooring which needed constant sweeping before. This has made my life much easier and given me one less thing to worry about.

A little pricey and no rebates but the technology and no fuss makes it a really good product. You do have to be careful with it getting hung up on cords and paper. But I highly recommend this if you have a pet, it really keeps the pet hair picked up.

does an ok job, keeps getting stuck or lost, won't go back to docking for recharge on its own all the time. i find myself baby sitting it more than using it freely which is a real bummer. I wouldn't recommend. Haven't bought any cheaper models, but i imagine, they do just as much for a lot less.

I purchased this model for my son and daughter-in-law who had a lower model Roomba on their Christmas list. I did a lot of research and realized that the 960 or high models had mapping capacity and allowed for greater ease of use. On Black Friday I found this Roomba at Best Buy and it truly was a "best buy". The feedback from my daughter-in-law included multiple thank yous. They have a small short hair dog in the house and this Roomba has already proven to be a winner with picking up pet hair. It has made a big improvement on their home and has helped with one family member who has a mild pet allergy. All good! I can't wait to get a Roomba for my house.

I absolutely love this vaccum. It sucks up more than my Shark Rocket.

Love the Roomba 960. It is as described for the most part however I am a little disappointed that it will not go over a couple of my rugs that I consider to be low to medium pile because I have 2 other rugs that it will go on & they are just as thick & even have a little more texture to them. This is the only reason I give it 4 stars. On the plus side it is easy to clean, I like that it works with my Amazon Echo Plus & I can tell Alexa to start Roomba without having to actually push a button, & I like that it cleans in a pattern. I will say I bought an "off brand" robot vacuum before I purchased this one & it does just as well as far as my iRobot EXCEPT it cleans in a random pattern & I have to watch it & use a remote. But on the plus side, I have 2 Roomba's now. :-)

The machine works really well. The only draw back is the garbage storage capacity. With dogs in the house it fills up at least once a day. The price is a little steep. Overall, good buy.