Customer Ratings & Reviews

I have purchased numerous vac robots and all struggled with golden retriever fur. The fur would get caught in the axle and because of design, could not be removed. This model makes it easier to remove fur after each use. I’m hopeful that this model will continue to perform at the current level. I have hard floors and multiple pets and run it every day. The golden retriever fur is the main challenge the house still needs the upright vac and mopping, but that can be done once a week, thanks to this unit.

Perfect for an on the go lifestyle. This thing sucks in a good way. Rarely gets stuck, but when it does it notifies you through the app. Really a 6 Star item.

Good robot vacuum. It has deep cleaning and it works great. I jist wish the battery life was longer.

Very good vacuum. Works well and cleans well only drawback is bin must be emptied after each use. If you forget to do that it donesnt clean the next cycle

The 960 works great. It's ability to keep our bare floors clean of pet hair (1 dog, 2 cats) is fantastic. I can run this every day and the waste bin will be full every time. Walking around the house barefoot has never been as comfortable. The secondary advantage to owning any Roomba is that it forces you to keep your house more clutter free in order to allow the vacuum to do a better job. So not only are your floors cleaner, but you tend to leave less clutter laying about. With 2 kids and busy schedules, this vacuum has added great value to our daily lives.

I finally got tired of looking at dog hair and dander regardless of my effort to keep it at bay. The first run with my Roomba required a little extra effort because it finds dust, grit and hair I never got with a broom or regular vacuum. The open glass shelving between two rooms was "dusty" 10 minutes after I cleaned it. No more! They've been clean for two weeks this time (so far). I can't believe how much "stuff" this miracle vac picks up. I've already ordered another for my carpeted upstairs.

Love this vacuum. Picks up tons of animal hair and leaves nothing behind. Only downfall is that it gets hung up on my rugs.

I have had my roomba for almost a month now. I was a little sceptical at first, as I’m sure most are, mainly because I didn’t think a robot could clean this well! It almost seems like it can get more dirt up than my $800 Miele upright. I have it set on a schedule to clean every other day, and I honestly haven’t used my Miele for about a month! Our cleaning lady comes once per month so she gets all the trim, but it is nice to have a chore out of the way. I also just bought a second one for the upstairs so I don’t have to move them all around! These robots aren’t like the early ones that hit every wall and chair. They go back and forth systematically until your whole house is done. Plus they can get under furniture I would usually have to move. If you don’t want to spend 700-800 on an i7 like me, this is a great one. The i7 is just a more polished version of this robot and in some tests the 960 out performed it! I also love my 960 because of how fairly quite it is! I should say this as well before I wrap it up....I bought a neato d5 about a week before I bought the 960. The neato performed better in the reviews however out of the box it had issues, wouldn’t connect to my phone and wouldn’t even move. Which is more than frustrating when you spend so much on a vacuum. So I sent back the neato and got a roomba. The roomba I think performs great and is a lot for the money. I would recommend this to people with any home, it has charge and resume as well so if it runs out of juice it parks and takes off again when it’s charged. The bin isn’t huge but it’s not small, and it can usually finish a job before having to empty it. But when it is full it send you a notification/text from your robot that it’s bin needs emptied. This really is one of my favorite purchases I’ve made and I’m sure this won’t be the last iRobot product I buy. If your on the fence about it just go for it. They are great little robots and become apart of your family:)

First I thought I would able to plan a map for each room. I can program it to start at a certain time each day from my Android Samsung. It does not vacuum back and forth in a straight line, then proceed to the next room. It could be because my rug is old and not very smooth. It does not stop vacuuming in enough time to get back to the charger. I wish I could program to spend only a certain amount of time in a room, then move on to next. It does pick up a lot of the dirt.

Love my cleaning assistant. Easy to maintain. I can’t believe how much pet hair it picks up.

This is a Christmas gift from my husband to me, so I haven't used it just yet. I'm very excited to put it to use! Most reviews were very positive, and I had several family members and the place we purchased our flooring from told us to get this roomba.

This was the best christmas present I have ever gotten for my parents. They use it every tuesday and nicknamed him ROBBIE. He returns home and the only thing they need to do is empty him. This really helps them limit their vacuuming time and they love it! Get this one so that it actually returns home and covers the entirety of your floor. It will take a few times for it to map the house but once it does it works great. Will get hung up sometimes if things move.

I purchased this vacuum about 4 weeks ago and have been using it daily during the week days. The vacuum runs on schedule after I leave the house and I get notified of any incidents or if everything completed fine through the Roomba app. The best thing about if is the time it has saved us from doing all the work. It is not perfect and yes, some spots will be missed, but they are minor and can quickly be picked up instead of spending a lot of time cleaning out the whole house.

Very pleased with the performance of my new Rhoomba 960 and it’s much quieter than I expected after reading other reviews. Hope it lasts a long time!

It cleans thoroughly but has trouble finding “home” when you send it there, but it is fun to watch looking.

makes life so much easier without having to sweep daily! easy to setup and cleans like a charm.

We bought this for my mom for Mother’s Day and she loves it. There haven’t been any issues with it going from carpet to rug to tile floors. It’s navigating around the house on its own and already able to find its way back “home”. It’s been easy for my mom to use (who isn’t tech savvy) and she appreciates the “vacuum lines”. We haven’t downloaded the app yet, but she’s excited about the opportunities available from there as well. Overall, a good purchase so far.

Does a great job cleaning the floors (where it can get). To really clean you need to iRobot Proof your house. We had to put slight lifts under our couch so it wouldn't get stuck. We also will try to get anything we can off the floor so it doesn't hit many obstacles. The Round shape also makes it difficult for it to get in corners. Overall I am glad we bought it and with some prep work it is much better then pulling out the regular vacuum.

We have set our roomba to run every evening just to pick up dog hair until our cleaners can deep clean the floors. We have only been using it for 2 weeks and love it but we have to empty the trash bin every other day and have already had to clean the sensors.

The IRobot 960 does a great job vacuuming. Really picks up everything. It does need to recharge before getting our entire 1st floor done, but will resume where it left off which is helpful. The only issue o still have to work out is getting it the vacuum to stay in one room as I have an open floor plan, but don’t always need all the rooms vacuumed. Overall, I love the IRobot and am happy to not have to vacuum myself as often.