Customer Ratings & Reviews

We had another similar name brand "robot" vacuum, and it was wonderful. My wife constantly praised it, and showed it off all of the time to our visiting friends and family . But sadly, it broke down so many times (4) the company decided to give us our money back. Our lives became sad and dusty again. For many many months our household felt dark and alone like something was missing. Then I purchased the iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum . This vacuum is a GEM! It actually looks like it knows where and what it's doing! When it's battery is tired it "finds" it's way back to the charger. We have two dogs and it does a phenomenal job at picking up all of the dog hair. We also have hard wood flooring and carpet which it does a seamless job adjusting to the floor heights. And most importantly, my wife is happy again! She walks around the house with a smile and a spring in her step! She yells out to the Roomba "Great job little buddy" from time to time. This doesn't make me jealous, I just look over at our iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum and give it a wink and a hearty thumbs up, and think, Thanks Bro! "Seriously, it's a great machine and I highly recommend it"!

I love my roomba and run it every day. Very quiet and does a great job

I vacuumed my house from 2 states away. How awesome is that? I just tap clean in my phone it tells me when it’s done or needs to be emptied. It tracks all sorts of other stuff on a chart for you to review.

Amazing price. Just really learning how to get the most out of this product. The only complaint I have is that our home is large enough that the Roomba usually needs to return to its dock to recharge before it completes the entire floor. Also, we have 2 dogs that shed and the bin needs to be emptied pretty much every time we run it. Other than that it has been a good purchase so far.

This was a gift from my husband. And truth be told, I just loved it. Now we don’t have to move around with the bulky vacuum cleaner. My husband has paired roomba with Alexa and cleaning is so much easier.

Love not having to push a vacuum. Sometimes gets caught under furniture.

When my wife asked me to get a roomba I didn't think there was a point. I told her how can something that small do better than an upright vacuum. Boy was I wrong. The amount a dirt that the Roomba picks up is incredible. I tested it by vacuuming with an upright and then with the Roomba it was incredible what it picked up. Long battery life as well. I strongly recommend Roomba.

Easy to control and command in app. The only downer is the size of the storage for dirt is obviously very small.

Cleans methodically & returns to charge base with no issues. Resumes cleaning after it has recharged. I have had this for only a few weeks & am really pleased with it so far. Will have to wait long term to make a full decision long. I had 3 of another machine that I liked but all 3 wiped out the motherboard. I would definitely recommend this machine. I also like the phone application.

Was very surprised to see how well this thing works. For the price, I expected it to be good, but it really does find all the corners and is consistent. Love the scheduling feature and the fact that you can see where it vacuumed in the App. Only recommendation is to keep your floors clear of things like wires and small objects, so they don't interfere with its function.

Bought for my daughter and her husband for Christmas. They were really excited about the present and they love it! Caught it discounted on Bestbuy.com so was a great deal. Roomba vacuums do a great job picking up and they seem to learn their whereabouts so random behavior and bumps seem to become less frequent over time. Super purchase - highly recommend!

I have a dog that sheds and have been wanting one of these for a long time. I finally decided to buy it. I love that I can schedule the day and time I wish it to run. The WiFi option gives me the control to turn it on when I’m away from home. The only problem with doing it when I’m away from home is that if it is trying to vacuum the whole house, the bin gets full and it can’t finish the job. What a time saver! Great for keeping the pet hair under control.

I had a 620 for years but since the addition of 2 cats, wanted to bump up cleaning power with a 960. This little bot cleans better than my vacuum and has lightened the color of the carpet 2 shades (cat hair elimination). The phone app is fun. I don't have to climb between furniture to push the Start button. The app will start it! I can also program days when it will run by itself. You can edit paths and number of sweep passes, too! I love it! Well worth the price!

Was not sure how it was going to do since I do have a "mazy" downstairs. It was able to move around and hit all the areas with no problems. It took about 1.5 hours but the hardwood floors looked great.

This vacuum does a great job and we are pleased with the results. However, it seem to get stuck quite a bit.

Roomba's are great especially when you have a dog that sheds. Easy to program to have it clean while I'm at work.

We have a smaller home with hardwood floors and a cat and a young child, Roomba has been a godsend. After the first use, my wife and I couldn't believe how clean our floors felt under our feet. The unit rolls over our low pile rugs with no issue, but does not work well on our high pile shag rug, which is only a small part of a house, so we don't mind. Our house is one story, so we don't have to worry about stairs. All in all, we're greatly satisfied with our purchase.

We purchased this Roomba 960 after doing a whole bunch of research. We purchased another model and was not happy with performance and features. The 960 is everything we were looking for and more.We have a pet and the hair on the dark hardwood floors was a problem. Not anymore. The 960 goes from hardwood floors to thick area rugs with ease. I was amazed at how it cleans around furniture legs, under furniture and beds. It sure has made our life easier. Get One!

We have two black dogs that throw a lot of hair and maple floors. This model does a great job of taking care of all the hardwood. The entrance carpets look way better than the weekly vacuuming they used to get. Maybe should have gone with the next model up so that it would auto clean the hopper, as our square footage and dog hair requires two charges and two empties. You need to keep the house tidy so it doesn't get stuck on shoestrings, etc..

I am so in love with our roomba. It has totally made my life easier regarding maintaining an active home. I have problems with my lower back so when it came to vacuuming, it had to be done in courses. My kids are responsible for their spaces. With two dogs and a dog door, lots of outside debris gets tracked in constantly. Roomba helps keep my floors clean and I am also noticing the dust level reducing in our house. So all that has to be good for us overall.