Customer Ratings & Reviews

I love this Roomba. I owned the Roomba 675, and I liked it, but it would wander and miss patches. This Roomba follows a straight path mapping out where it's gone before. I love that feature. It was also very easy to connect to my Google Home assistant.

I have been wanting a Roomba for a while and I am so happy I finally got one. I have a Saint Bernard and he sheds A LOT. Having the Roomba made cleaning so much easier and a breeze. Since getting the Roomba, my house is less dusty and no more fur tumbleweeds. Definitely recommend this product.

Default setting was for the Roomba to continue to run until it needed to recharge. This results in the Roomba dropping clumps of cleaned up material as it keeps going after it is full of cleanings. This should be changed to have it returned to the charging station whenever the bin is full of vacuumed up stuff. After changing this setting it has worked well,

We've been pretty happy with the vacuum so far. It does a good job of navigation and coverage. It seems to do a pretty good job on carpet. It does ok on tile and hardwood, but not perfect. The sweeping brush actually flings little debris away from the vacuum so then can't pick it up.

The amount of dust and crud this thing finds is incredible, from day to day. I’m not sure how smart it is, and I worry about some of my more sensitive furniture and subwoofer, but a robot now cleans my floors. These things cost quite a bit of money, so only purchase it if it’s on sale.

This vacuum changed my life. Now I don't need to spend hours each week vacuuming. I just set it up on different floors of my house each day and let it do the work while I'm at work. It finds its way into every room that has an open door and has lots of options. I like that it messages you through the iRobot app when it's done.

We purchased iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum over thanksgiving holidays and it has been a blessing for a family of six with two kids and large floor tile/carpet area cleaning. It is not noisy like some others and can be controlled very easily with iphone app. We liked Best Buy customer service as well.

I wish the bin was bigger. At time it gets stuck under furniture

I had a 600 model for about 6 years and was very happy with it. Now that my old Roomba is getting worn out I purchased this upgraded version. After using it for couple of months, I can tell that 960 series is not that different. Yes, it has the app, and some new features but that's about it. It is still relatively noisy, it hits the items, and overall it is not that different in the way it handles the floor space. As an unpleasant surprise, when I forgot to close basement door poor thing plunged down the stairs and got all scratched. That type of thing never happened to the old model, maybe they changed something in the downward looking sensors. There is a new "tower" restricting it to certain areas, but the kit had only one and Bestbuy does not sell them separately.

I was somewhat skeptical that a small robotic vacuum would do a decent job of cleaning floors. Surprisingly the vacuum does an excellent job of maintaining the floors on regular basis. (Would not recommend for deep cleaning.) If floors are in good shape to begin with this vacuum will keep the floors clean from daily accumulation of dust, hair, etc.

Lil' Scoot Scoot is 3 months old, and is very active. He runs twice a day and is very clean. I've never had to get on to him for making too much noise or running with scissors. As orderly as they come. Steep price? Well, it's expensive to be lazy.

As the owner of 2 dogs that shed the roomba save time and energy by picking up their hair. Great suction and goes over area rugs and hardwood with ease. Only issue was the first mapping of the house. It took a couple of runs but once in place roomba does its job.

Works well on my hardwood floor and my carpets in my bedrooms and living room. The only issue is my carpet in my family room has a raised square pattern through out the carpet. The Roomba has difficulty picking up with the pattern. It picks up most of the dirt and debris but some was left behind(like it pushed it and balled it up for you).

This is my first Roomba and while I simply adore the way it launches itself at my request every day at 10:00am, sweeps through the entire first floor, sucking up cat hair, dust, etc., and puts itself back to roost when finished, it does have issues. The bin is small and in a house with 2 cats, one who is a fur plucker, the bin fills quickly requiring the unit to redock and be emptied. It also cannot handle bathroom rugs that are small and loopy. It pushes them up and to the side and then gets stuck. All this being said, I wish I had upgraded to a different model and wish I had this device 10 years ago! It really is amazing regardless of the drawbacks. It's always been a dream of mine to hear the vacuum running and realize it's not me doing it. Dream realized!

Pathfinding works relatively well, does have some issues with darker carpet and areas in heavy shadow due to the way it decides what is a cliff (based on light). Overall, cleans well every day and is worth the cost for not having to vacuum the main floor of our home.

We have just moved into a house that was double the size of our old one. Our previous house was about 1200 sq ft so easy to keep up with cleaning but still some hairballs around. When we moved in I just couldn't keep up vacuuming every single day. So we looked into getting a Roomba. We needed one that could map the house and auto recharge and auto resume. It was definitely well worth the money. We have named him Rover. It took Rover a few times cleaning to get everywhere, but he eventually did and makes me realize how much dust collects in a house. Having the ability to set a schedule is really nice. It also looks like the app is updating to allow this model to pick a room for him to clean. The house feels so much nicer. I do like the reminders of how to upkeep him like cleaning the sensors and when things should be replaced.

We have the 980 and recently purchased the i7 and we use them on a weekly basis. I purchased the 960 for my daughter and she loves it. All of them do an excellent job in cleaning the floor.

We love it. It makes nightly picks up so easy. I love the difference we see on the carpets as they are harder to clean then non carpeted floors. If it misses something it goes back to pick it up , its the most diligent cleaner ever.

This roomba does a great job picking up around the house but every time it cleans it gets stuck on one of my rugs and never makes it back to the charging dock/never completes a job which is pretty disappointing.

This has been a great device to own. It cleans the house automatically. One thing I would have liked is to ask it to clean a specific part of the house and it would go clean it once it is done mapping the house. But this one lacks it. But it does clean well and is really good.