Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Roomba 960 Wi-Fi Connected Robot Vacuum for its excellent pet hair pick-up, ease of use, and ability to clean both hardwood floors and carpets. They also value the convenience of the app, which allows for scheduling and provides a visual map of the cleaned area. However, some customers have concerns about the robot getting stuck, its battery life, loudness, small bin size, and price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Navigation
Rated 4 out of 5 stars
Great at first.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at first but starts to loose suction and preciseness after a few months.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A must!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have four kids and four dogs. This vacuum has been life changing for me. Highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has really helped keep the house clean! This makes keeping the areas with cat litter boxes much more manageable too!
I would recommend this to a friend - Cons mentioned:Navigation
Rated 5 out of 5 stars
This is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous novel the 680 and it kept crashing everywhere, while this one is way more accurate and it does not destroy my bar stools.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
IRobot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to clean your house. I should’ve purchased one of these long time ago.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 3 out of 5 stars
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it 3 times and after 3rd use one of the brushes broke off it did come with replacements already in the box but if it broke after 3rd use then the replacement would do the same. It did not go onto my rug which I expected bc it is a thick rug but I returned it after it broke after 3rd use Best Buy took it back no questions asked really wish it would have worked out though it picked up a lot of cat and dog hair!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It’s great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice! Cleans while I am doing something else. Very easy to operate and does a great job!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Time saver, great tool for floors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have enjoyed having the Roomba do the floor cleaning while we are busy or working. Great tool, easy to use, quality work
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My husband says this is the best gift ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our engineered hardwood floor is slippery clean all of the time now. She cleans so nicely and thoroughly. Easy to empty and has plenty of power.
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iRobot isa little loud and doesn't always get to some places like under chairs but it is a great help with pet hair.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
It works great for cleaning up while we are away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When starting and stopping during cleaning, it leaves little clumps of hair or dirt where it turns around. But other than that, does a great job.
I would recommend this to a friend - Cons mentioned:Dustbin size
Rated 4 out of 5 stars
Great robot vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, and does a good job cleaning. With having g dogs that she'd a lot the bin is too small even to vacuum every day
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Literally the best thing we ever purchased
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best thing we ever purchased. So if you’re thinking of buying one. Just do it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Decent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that I don't have to break my back to keep the house clean. This does a decent job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How great.. I’ll probably never have to vacuum again.... picks up every single thing
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus Roomba works better than expected. We have dogs in our house all the time and this takes care of all the dog hair.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great mid level robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mid level robot vacuum. This is a good step up from the base Roomba without the expense of the top level.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great home device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and helpful to us. Makes everyday floor cleaning a breeze and saves time for other tasks.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My life now is tottaly different... iRobbot is the best. Smart, quickly and very quiet. My house now all the time is clean. Nice product!!!
I would recommend this to a friend - Pros mentioned:Pet hair removal
Rated 5 out of 5 stars
Pretty Good Vacuum
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its weird because it vacuums so randomly but does pick up quite a bit of pet hair and dust.
I would recommend this to a friend