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Customer Ratings & Reviews

Model:
227633-01/334175-01
SKU:
5712662
Your price for this item is $79.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1787 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Ball Multifloor 2 Upright Vacuum's powerful suction, ease of use, and effective carpet cleaning. Many appreciate its lightweight design and strong performance, although some wish for a larger dustbin and more attachments. A few customers noted the vacuum can be noisy and is on the higher end of the price range.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,787 reviews
  • Rated 4 out of 5 stars

    Fine, but chintzy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but definitely more chintzy than the model I bought 15 years ago. The handle wouldn’t go all of the way down at first. Had to eventually slam it through to break whatever flashing was blocking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson from Best Buy!!! It works great, I can vacuum my tile floor, the wood floors and the carpets with ease. The swivel handle is a great feature. The accessory handle is very convenient but not as long as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever purchased.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kind of skeptical because of the price but I decided to buy it and it has worked out great for me. By far the best vacuum I’ve ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why didnt i buy this the first time. I have gone through aobut 3 vacumms over the last year. the last one lasted a week. Worth the extra money in just buying quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Dyson so therefore it works very well. It does have a smaller chamber. I purchased knowing that but I have a smaller property that does not require anything larger than what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for 349 this better be good. I just traded in my stain vacuum for this better dyson ball vacuum hoping it picks up my pet hair better then the one before it. I’ll be back in a month for a full review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have recently converted all my vacuums to dysons including handheld device. can't go wrong here. there really is no substitute. i remember years ago when dyson seemed so extravagant and unproven. now it's simply the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even Dyson has lower quality items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dysphasia are great, but not as good as they used to be. Spend a little extra than what I did with this one. A lower end that lacks some of the ease others have.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 3 out of 5 stars

    Good vacuum but a little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased of how well it cleans, especially on carpets but I have a hard time maneuvering and I think it is just heavy. I am used to a shark that is much more agile but it does the job!

    I would recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Ball Multi Floor 2 upright. I'm happy to hear how pleased you are with the performance of this vacuum, thus far in your use. This Dyson models features ball technology. This allows it to steer easily into difficult places with a simple turn of a wrist. The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand. I'm sorry to learn that you have found this machine to be heavy and hard to maneuver.

      We'd value the opportunity to learn more about your experience with your Dyson Ball Multi Floor 2, to provide you with support. Please feel free to contact us directly at [email protected]. It will be our pleasure to provide support once we have received your correspondence.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Another Day Another Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much got what I expected. Replaced 6 year old out of warranty Dyson, that sounded like a 747 landing at MSP airport. This seems to operate about the same as the older models. Cant see the comparisons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for a while now and it works really well. Only con is it is a little hard to use the hose. Doesn’t move around easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine told me that vacuum is really good and the dyson company give you warranty it’s so easy to fix any problem with it. So I purchased it and it works great. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited a long time to make this investment on such a great vaccuum! It has been a long time coming but I am so happy with my choice to buy this product! It is amazing and so versatile! You need this machine in your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson Ball Upright

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was time for a new vacuum, Dyson was the only way to go. Best Buy had exactly what we needed at an excellent price, VERY GOOD BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a dyson...need i say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 2 kinds of people, those that have a dyson and those that don’t. These are hands down the best vacccums on the market and if you don’t believe that it’s because you don’t want to spend the money on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best vacuum cleaner I've owned. Dyson keeps outdoing itself and this one is well worth the money. Very easy to use, and sucks up dirt like a tornado.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mother in-law. The suction is great pulls out dirt from carpets great. Has a nice long cord. A little heavy. Easy to maintain. Dyson is an excellent company backed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to setup and work. We were used to the large Dyson and this one is amazing in terms of use, size and ability to store anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny, but can improve build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- does exactly as advertised. Though it does feel a little loose in build, like a creaky LEGO build. Only time will tell Excellent 5 year warranty No brainer - Buy this when it’s on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best one I have ever owned. A piece broke on it and dyson sent me one within a week at no charge...customer service was very easy to work with.

    I would recommend this to a friend