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Customer Ratings & Reviews

Your price for this item is $209.99
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Customer reviews

Rating 4.5 out of 5 stars with 2620 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Roomba 690's ability to clean pet hair, its ease of use, and its ability to clean hardwood floors. They appreciate the convenience of the app control and the time-saving aspect of the robot vacuum. However, some customers have concerns about the vacuum getting stuck, being loud, and not navigating rooms or providing full coverage as well as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,620 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great for keeping the house clean all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great to use around house and does a very good job of even getting under hard to reach areas.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    A good, budget-friendly choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this unit after we found that a friend, who also had a Golden Retriever, didn't have any problems with dog hair. When we asked why, she said, "Roomba, baby!" With a shedder like a GR, you do have to clean it out every night, but that is a minor incovenience compared to having snowdrifts of dog hair accumulating next to your dining room chairs. This is not the most expensive model, not by a lot, but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Pet hair removal

    Rated 4 out of 5 stars

    Great on hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dog hair very well , navigates around furniture nicely, returns home when needs charging

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing tool that should be in every home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical and my wife was very skeptical of this product's abilities...Now we simply have clean floors with little to no effort on our part. Bob, our Roomba's name, is able to move room to room, even over uneven thresholds, and cleans better than our shark vac. WIth four dogs, two cats, two teens, and my woodshop activities, our floors take a beating. With Bob on the job, they're always clean. Love it...likely getting one for the upstairs soon.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba cleans great. The only issue it has is that it likes to wedge itself under cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Even better than my last Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roomba vacuums and like this even more. Great clean, good charge and mobile app warns when issues or finished,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Keeps the floos super clean. A little loud but I just set it up to work when im not home. 100% recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The romba really made myself easier, it does the job. Some times he misses spots and don't come back to them, sometimes it does. That's why it's not a 5 star, but it's a great product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product needs a bit of improvement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It does clean up our hardwood floors and carpets in our new home. I'm so glad I have purchased this, it's been a great help with the house work. Now I can do much more without having to deal with cleaning our floors. It sometimes do get stuck underneath our couch but I guess that's something that cannot be avoided. I would probably get another for our 2nd floor so that I would not have to keep moving it around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum works great, gets stuck under our furniture a lot but other than that it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    Love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum keeps my house clean from pet hair and dust i like how you can control it from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to clean pretty good. I purchased another virtual wall to help control the cleaning area. I usually clean each floor at different times. Each floor is about 1800 square feet. The battery charge only last for one floor. You do have to prepare your floors so that it runs efficiently by moving anything that will obstruct movement. That’s a small price to pay for me not to have to vacuum. Very good for everyday maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic time saver for those of us who are on the go all of the time. Saves you from many "embarrassing" moments when you have company coming and you just haven't had time to properly clean the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mrs. Beasley makes my life better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love, love, love my Roomba. There is nothing better than coming home to clean floors. I have mostly wood and tile flooring in the main living areas. With two dogs, it would seem as soon as I had dust mopped I would see hairs on the floor. When you download the app, you get to name your Roomba, ours is Mrs. Beasley. Everyone in the house talks about Mrs. Beasley and how much we love her! It's the best money I've spent in a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Navigation, Price

    Rated 1 out of 5 stars

    Not worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea, but when you buy the cheaper option for this which I did you do not get a great deal of value. To be fair typically whatever this goes over it does pickup, but it is terrible in terms of coverage. Battery lasts approximately one hour or more, but this guy is directional impaired and truly not worth the $399 price tag. If you feel as though you need this spend a few more dollars and get the Roomba or other brands that maps the environment or spend the hour that this runs trying to direct it where it needs to go. I definitely would no t recommend this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    I should have bought one years ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a cat owner most of my vacuuming is cleaning up cat hair. I finally had a friend talk me into getting a robot to do that for me and oh man do I regret not doing this years ago. Its so great to turn it on and walk away, coming back to a kitty hair free floor. Losing 1 star because I didn't realize this version of the product doesn't give you the cool house map on the App, apparently thats only the 900 series.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for picking up everyday dust around the house, but it gets stuck under my sofa often

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of the robot vacuums but I read a lot of great reviews on the Roomba 690 so we decided to try it. We have 2 full size Golden Retrievers and we run our Roomba once a day and it does a great job keeping up with the dog hair. I personally don’t mind emptying the container after it runs, or cleaning the dog hair from the rollers. This thing vacuums for you so you can do something else. Just turn it on and let it do it’s thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the iRobot. It does a good of vacuuming the house. It has a tendency to get stuck under the corners of the furniture from time to time but for the most part it does a great job of cleaning house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch her when she starts to clean, I think she's going to miss stuff, but when I come home she's got the place spotless. I like the idea, that after she does her thing, she knows how to go home. When I come home she's always recharged and ready to go again. I am always surprised about how much stuff she picks up, I think my place is clean, but when I go to empty the container or (bin), it's always got a lot of dirt and lint in it. I am glad I bought her.

    I would recommend this to a friend