Customer Ratings & Reviews
- Model:
- R690020
- |
- SKU:
- 5802801
Customer reviews
Rating 4.5 out of 5 stars with 2620 reviews
(2,620 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the Roomba 690's ability to clean pet hair, its ease of use, and its ability to clean hardwood floors. They appreciate the convenience of the app control and the time-saving aspect of the robot vacuum. However, some customers have concerns about the vacuum getting stuck, being loud, and not navigating rooms or providing full coverage as well as they would like.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Roomba. I thought the initial set up went smoothly. Instructions were clear for WiFi connectivity. I put it on the charger for a few hours and it took right off. We use this in a space that’s about 1000 square feet and the coverage works well and it’s nice to come home to a house with no dustbunnies!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vac. It cleans well and saves me lots of time
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it because I don’t have to Do It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As above I Love it because, I don’t have to Do It!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great help in my daily cleaning of our house
I would recommend this to a friend Rated 5 out of 5 stars
My iRobot Roomba is my new best friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy and appreciate my iRobot Roomba. It works exactly as advertised and is getting into difficult areas to clean like under beds and cabinets with ease. Roomba is making my life much easier! Easy to program and set up! Wished I had bought one sooner.
I would recommend this to a friendRated 2 out of 5 stars
Explore other options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this machine, given it was over $300. The reason I gave it 2/5 stars is become it did pick up items well... if it wanted to. The problems occurred almost instantly the moment i took it out of the box and started it. Its first cleaning job, it bumped into every possible thing you could imagine: chairs, tables, walls, you name it. And when I say bump, I don't mean a graceful tap, I mean a full-on head-butt. It bumped into things so hard that it would knock items off of my side tables. This led to the second problem: it does not know where it wants to go. It spent about 20-30 minutes cleaning a 10x10 cleaning the dining room area while it spent a solid 45 seconds "cleaning" my entire living room. I suspect it may be due to the fact that it would bump into things so hard that the front of it was scuffed up so bad that the sensors were probably being affected. In addition to that, when I would send it too the home base, it would take a good 20-25 minutes to actually find the home base. Once it did manage to find the home base, it would take itself 4-5 tries to actually dock itself. Another problem that came up is that I would set it on a schedule to clean every other day while I was at work. Not a single time did it ever "complete" a cleaning job. It would get stuck on a carpet, in between furniture, or experience come malfunction to where I would find it on the hardwood floors just spinning in circles. Needless to say, I returned it. The inconvenience on vacuuming the house by hand was far less of an issue after experiencing this machine. I would save my money and invest in a different robotic cleaner.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Time saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I bought this earlier. Saves me so much time now
I would recommend this to a friend - Cons mentioned:Navigation, Noise level
Rated 1 out of 5 stars
Returned after a couple of uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like the new Roomba. I have another that I moved upstairs. It worked well for many years. This one did not. It was exceptionally loud, clunking over every grout line on my tile floors. It even was incredibly loud on my hardwoods. While it did clean the floors, it rarely made it home, finishing a job. Also, it only came with one “no go” beacon that only worked in the straight line mode, not the more interesting arc setting. I returned it after only about 5 uses and am now on to the Neato brand.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product, work efficient and easy to use!!!
I would recommend this to a friend Rated 5 out of 5 stars
Works like a champ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works a lot and really picks up a lot of dirt.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it cleans well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well love of does all the work for you
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved my irobot. It cleans pretty well.
I would recommend this to a friend - Pros mentioned:App control
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum that can be controlled by iPhone. Nice
I would recommend this to a friend Rated 5 out of 5 stars
I have only had this for a month but I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this for a month but I love it. I run it while I am in the house because it can get caught under furniture, however, this vacuum picks up a ton. I have a shedding golden retriever and a rescue who looses hair as well. I was vacuuming daily. Now I let the Roomba do the work.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Great price and great performance.
I would recommend this to a friend - Cons mentioned:Navigation
Rated 3 out of 5 stars
not precise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that this vacuum cleaner was going to change my everyday life, however it doesn't follow any pattern going around like crazy and passing repeatedly over the same spots leaving other parts without cleaning. Very disappointed
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy to use. One less thing i have to do!
I would recommend this to a friend Rated 4 out of 5 stars
Fleet of Robots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 dogs and 3 cats. With 4 of these running everyday (2 Upstairs and 2 Downstairs), the hair and dust is much more manageable now. I will say that replacing the air filters is a must every month, but i now only have vacuum occasionally instead of every other day.
I would recommend this to a friendRated 3 out of 5 stars
iRobot Model 680
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by the performance of this item. Doesn't clean well.
No, I would not recommend this to a friendRated 4 out of 5 stars
Big improvement on previous generations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum for a combination of hardwood, carpet, and tile. It handles all 3 surfaces with aplomb. The only reason for 4 stars is that despite it slowing down and very gently tapping walls, it will hit table and chair legs at normal speed which is somewhat irritating.
I would recommend this to a friend