Customer Ratings & Reviews

This laser printer impresses with its robust build quality. It's a solid, weighty machine that inspires confidence. The touchscreen interface is another plus, offering a smooth and responsive user experience. While the print quality is perfectly adequate for text documents, it's less impressive when it comes to photos. For those prioritizing photo printing, an inkjet printer remains the superior option. A word of caution: I strongly recommend picking this printer up in-store if possible. Due to the size and weight of the packaging, shipping can be risky. My first printer arrived damaged by UPS during transit, as shown in the accompanying photos. The replacement printer it had less damage to the box. Special thanks to Bestbuy by sending me a replacement very fast!

I'm a small business owner and instructor who has to print out a lot of books monthly and need a printer with an ink supply that will last. This prints in color and prints fast. It does everything I wanted and needed it to.

Small office setting. Easy setup. Print quality is good for business presentations. Have been using it for about 3 weeks with no issues.

Excellent printer. I printed every week about 100 page for my personal job and for daughter for school . This printer is very good color printer and clean. Photo gloss papers and more other. 5 stars for me.

I recently purchased this printer. It was extremely easy to add to set up. Added to my home network and now I can print from laptop, mobile or by asking Alexa.

Sorry to have to leave such a low review. Big expensive printer, super excited to get it. It did everything great as far as printing and scanning, but when I copied something it a bit blurry and washed out. Called Geek squad and they were great but couldn't fix the issue. They said it was a hardware issue (if the problem was with the printer or scanner it would have been an issue with the drivers, but the copier was hardware). They sent a replacement printer and I received it with the same exact issue. This time I dealt with Brother Tech Support, it got elevated, then elevated again, no fix. Worst support experience ever and I am 60 years old. They repeatedly told me they would call me back and never did. I'm done with Brother. Back to HP for me. :0/

I just purchased this Brother MFC-L8900CDW to replace my 3-year old Canon imageCLASS MF8280CW which had started to short out, resetting itself over and over, making it impossible to get a small 15-page print job completed without jamming! Hindsight being 20/20, I really did my research this time around when looking for a replacement color laser multi function printer. Faster, more efficient, higher quality, significantly more/better features. FOUND IT!! I Just received this Brother MFC-L8900CDW 2 days ago and can honestly say that I’m actually giddy about this printer! Print quality is great. Scan quality and speed is spectacular. Having the ability to scan to PDF, editable PDF, MS Word, MS Excel, MS PowerPoint and HTML has to be one of my FAVORITE and unexpected features. Really totally cool —- and something I will use! The 2-sided single pass scanning is lightning fast. My old Canon couldn’t scan to email. Only scan option was scan to PC which had to be done through their antiquated app. I’m talking 1995 level of technology in their app. I am nostalgic about the 90’s and all but NOT when it comes to technology. Scan file format options w/ Canon was horrifically limited to image files. The scan process was slow and brutally painful. Scanning was such a miserable process that I kept my old HP inkjet for the sole purpose of quick user friendly scans to email. Now, I’m able to shed the old HP as the Brother far surpasses the speed, quality and ease of scanning to email! Auto duplex printing is great... something my Canon couldn’t do. The option to purchase true ultra high capacity toner cartridges (6,500 pages in black and all 3 colors) will save me $$$$. While the upfront cost of the high capacity cartridges is much more, I will be saving BIG in the longer term. Canon color cost 0.06 vs Brother color cost of 0.027 and Canon B&W cost of 0.033 vs Brother B&W cost of 0.013. The added benefit of purchasing the TN436 means I can go way longer before I need to replace and less instances of running out then freaking out to get a new cartridge to finish a project. Seriously, I felt like I was running out of toner in the Canon once a month when printing < 1000 pages of varying color and B&W. I question actual capacity of Cannon’s stated capacity. When the Canon said low, that was it. No shaking and replacing to get more life despite the fact that is exactly what the printer told you to do. That NEVER worked. The first error that toner was low, you were done! Canon did not offer high capacity cartridges for color, only offered for black and their “high capacity” meant 2,500 where Brother offers 6,500. Again, I am giddy with delight over this purchase and drastic upgrade to my print/scan/copy game!

The max daddy of printers. It is reasonably fast, It does it all and it is reliable. The only drawback is the price of the cartridge replacement. The good thing is that they print a thousand or more pages before they run out. It is a wireless so I can print from my phone, my laptop or my tablet. It has good color but this isn't a photo printer so if that is what you want, not this one. If you print tons of written work with some illustrations, it works well. I've has this for quite some time and haven't had a problem yet.

I have had ink cartridge printers up until now and tired of the lack of printers qualities they left me with. The manufactures kept giving me fixes to make their products work the way they said that they do. I finally bit the bullet and put out more cash. The Brother MFC-L8900CDW cost more than the all in one's that I had been buying but so far, has given me excellent printouts and photos. Being a laser printer, I expect to get many years and thousands of prints in the years to come. I have only had my new Brother for about 3 weeks. the set up was easy and only took about 1 hour to get it ready on 4 PC's and cell phones. The PC's with Windows 7 were a slight challenge but are talking to it like they are supposed to. Being a laser, it takes a few seconds to warm up before the print job starts but that is just a lasers characteristic. I will update this if I find this to be a boondoggle testament.

We replaced a Lexmark printer with this Brother multi-function printer. The pages look amazing when printed! It is fast and pretty quiet. Once you figure out how to scan (a little cumbersome at first) then it is pretty easy going forward. The only problem we have found with it is the pages curl too much when printing and they start jamming up in the output tray if you don't keep an eye on the printing and remove them as they print. This curling also pushes pages on to the floor. My Lexmark had never done that.

Love the quality of the print as well as the speed. WiFi connection was simple. Scan to computer works well also.

Been HP users for many, many years, so was a bit reluctant to try a Brother, but after a few weeks of use, would recommend it. Fairly easy to set up, although you'll need to download a true user's manual for more in-depth info on full capabilities and available, helpful settings. Wish there was a bit more metal than plastic (such as on fold-out tray for large paper), but that's common with most printers in this class. Good print quality. Expected to need to buy toner cartridges after just a few days of testing, but the ones that come with it seem to be full capacity and there's a good viewable graphic of the toner status. Planning to buy an optional paper tray for legal paper now too.

Excellent office essential. After trying to make a work horse out of a smaller printer for a home office I finally gave in to the right size equipment for the amount of work I need to accomplish. I am now asking myself why did I struggle for so long with an ineffective cheaper model that could never produce the qualities quantity of printing, faxing, and scanning task I needed to accomplish. I now see why our technology company highly recommended this product to me. I wish I have listened and invested in it years earlier. No more frustrating paper jams and running out of ink all the time. Good bye to cheaper plastic printers. Well worth the investment and area it takes up!

This is a GREAT all-in-one printer. I bought it to replace a 20 year old Brother laser all-in-one that was getting too old to maintain, but in general worked great too. It was easy to set up and prints much more quietly than my old printer.

Very good color laser all-in-one printer. I got it for home use, printing & scanning documents from PC & iPhones. Much better than ink-jet, toner doesn't dry out like ink-jet ink does. Comes with a set of standard size toner cartridges. If you subtract the cost of the cartridges from the cost of the printer, you'll realize how inexpensive the printer really is. The printer is heavy and needs to be on a sturdy table. Mine is on an end table next to my desk. The setup went smoothly with the printer on WiFi and the CD-Rom in my desktop. At the end of the setup, the printer and the PC updated themselves from the Internet. I leave it on and asleep 24x7. Print & scan quality are excellent. The print, copy & ADF scanner resolution are 600 DPI, the flatbed scanner is 1200 DPI. Colors are good for office use but definitely not photo quality. If you print color photos, you need an ink-jet. I bought this printer because of it's overall functionality & quality. I use duplex printing & scanning 99% of the time. I really like the ADF single pass duplex scanner, it never jams. The reversing ADF scanner in my previous printer (another mfg'r) used to jam more often than not. Also this ADF scanner's 600 DPI resolution is really appreciated, the other mfg'r that I considered highlighted his 1200 DPI flatbed resolution but carefully avoided mentioning his ADF resolution. If you go to the store and try that other mfg'rs ADF scanner, you find out that it's still the same 300 DPI that it was in 2013.

This is one of the best printers I ever owned fast reliable beautiful prints and cheap debris I would recommend this to anybody

Great printer, highly recommended! We use it for a light business but overall, the quality and ease of use is phenomenal. Brother always has put out a great product and would recommend this

Great printer! Clear, Quiet and quick. My third Brother printer between work and home and I think they've won me over for a long time.

I have been a Brother printer user for many years now, and when my last printer finally died after maybe 5 years of use, I chose the MFC-L89CDW because I wanted another color laser printer for my small office. I am very happy with MFC-L89CDW. The print quality is excellent, and since my last machine was similar my learning curve has been minimal. PROs: It's quiet, the print quality is very high, and best of all, the (repulsively expensive) toner lasts a really really long time!! And that's a big deal, since let's face it, we all know that we pay for the printer many times over when we buy the toner. Comparing the toner usage to my last Brother printer (which was also a color laser all-in-one), these new cartridges cost about 1.5 times as much, but so far I think I am getting at least 3x or 4x the usage out of them. It's a noticeable improvement. CONS: It's a little larger than my last printer and it is very heavy, but that's really no big deal. It is a little slow receiving the info and starting to print. I will probably get used to the delay but after 3 weeks I still am "waiting for it" and then it starts to print. Once it receives the info and starts printing it's quite fast.

This laser printer has a lot of features for the money, ex, has duplex scanning as well as duplex printing (excellent) but slower printing than expected for a laser printer (very disappointing). The fax function is also disappointing as there is little to no indication of what happening during the faxing of a document (no page # of # sending, connected, etc.). More times than not, the fax doesn't go through though it appears to have connected to a fax machine at the other end. It also seems to want to resend a fax even when a completed fax is confirmed (annoying).