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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 223 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers often highlight the Navigator NV26's powerful suction and ease of use. Its lightweight design and strong performance are also frequently praised, with many appreciating the swivel head for maneuverability. The vacuum's quiet operation and long cord length are additional positive aspects noted by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 223 reviews
  • Pros mentioned:
    Power, Suction
    Tech Insider Network Member

    Rated 3 out of 5 stars

    An OK vacuum cleaner.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't all that impressed with this vacuum. It's OK and does the job however a couple things about this just didn't seem right. First off, the swivel steering is supposed to be easier to move it around corners and such. I didn't find it all that different from a normal vacuum cleaner. The body (canister) of the vacuum is fairly tall so the center of gravity is a bit off so when you're maneuvering the vacuum around corners, it seems little top heavy. As such, it really didn't feel easy to use like other vacuums. Secondly, the power button. Most vacuums have a separate switch or button to adjust the vacuum's mode when changing from hard wood floor or carpet. Personally, I find this method easier however, this vacuum, this setting is in the power switch. If you click the switch once, it's set for wood flooring and if you switch it all the way, it's set for carpet. Little annoying however I can see how some people might see this as more convenient. Lastly, the storage on the vacuum is a little cluttered and could've been a little better laid out. Main issue is with the hose since it's quite long and winds around most of the back of the vacuum. With the hose on, winding the cord on it is a bit difficult and access to some of the attachments are also difficult to access. Also, when I started using this vacuum, there was a strong odor of plastic/oil for some reason. Hoping that goes away but not sure if this is a bad sign or something. On a good note, the power of the vacuum is quite good. I have 1" shag carpet and this vacuum handled it quite well. When used on wood flooring, the suction only setting also worked well. Overall, it's okay but I think there are other vacuums that are better in a lot of aspects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Perfect second or small space vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my Dyson full sized vacuum to flood damage so I needed a replacement. The Shark got good reviews online, and was recommended by actual face to face people. The guy behind me in the pickup line was even remarking about how much he loves his. (A moment to praise the pickup process - Very fast and very easy.) This vacuum was destined for porch and unfinished basement use, so I wanted something simple with good suction. Assembly was easy enough, I think. I took it out of the box and walked away. My 12 year old son took the bait and put it together for me. It didn't take him long. He might have needed a screwdriver. Funny he didn't turn it on and start using it. Oh well. It feels about half the size of the Dyson or any other full sized vacuum. Not a bad thing, but kind of like moving from a luxury sedan to a high mileage compact car. It seemed a little flimsy at first. Everything is close together, so all that extra space for dramatic cord winding and hose brandishing is gone. The cord is long enough, I went all the way down the stairs and didn't have to change outlets. I love the brush control integration into the on/off switch. It is very easy to go from rugs to hard floors. Removing the hose takes some getting used to. To replace it you have to thread it though a narrow ring and guide it into place. Once out, though, the Shark hose is light weight and plenty long. The light weight and small profile was nice on the stairs. The brush gets way into edges and close to the wall. When I was working on the stairs, the two most natural places to grab the back of the canister happened to be where the hose and attachments were. The collection cup is pretty small, but it was big enough for what I needed. Emptying the collection cup was super easy. The filters work well, no fine dust leaked out. Overall I am very happy with this vacuum. It cleaned up the sand, rocks, leaves, etc in the porch and kibble and spilled cat litter in the basement. It is a good value on sale, but I probably wouldn't pay full price. It has excellent suction, but it's smallish and all plastic. Definitely a better option than cordless in my opinion, because it has most of the features of a full sized unit. I don't think I would recommend it as a sole replacement for a full-sized vacuum, though. It's more of an upstairs, downstairs, secondary, or apartment vacuum. For anyone looking for a higher brush vacuum for super soft / super plush carpet, this won't work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value priced. Great suction. Picks up pet hair . Light weight. Easy to put together. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, great maneuverability, strong suction power, low enough to to get under furniture, light weight, and a very long cord, the bare floor option works great too, and is very easy to empty . Price is fair , it was easy to assemble. I will absolutely recommend this product .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light, easy to use, easy to empty the chamber. only complaint is i wish the brush bar was powered.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum i have ever had. It is quiet. But it gets stuff out of carpet my other two vacs don't.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 4 out of 5 stars

    Works well, sometimes too much suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally does a good job sucking things up. Easy enough to empty and clean. Tools work well. Cord is decently long and flexible, but seems durable. Only complaint is that sometimes it grips a bit too hard on some thicker carpet; it can be quite a workout using this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Purchase I ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the shark. I would watch the commercials and I would be on the fence on purchasing it. My boyfriend bought me one and we used it that same night and it was amazing. it even made our room less congested and has a cleaner smell. also you can clean the filter and there is no bag and it doesn't look like a toy vacuum. make sure that you get a warranty for the vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good apartment vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works really well and is easy to assemble and clean out. It's a fairly small vacuum but it's perfect for my apartment. The cord is a great length and I love the hose functions as they actually work!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this purchase. Easy to put together, light to carry around, no mess during clean up, and vacuums well. Would definitely recommend to anyone:O)! Not expensive & does its job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a Shark vacuum 5 years ago and it was the BEST vacuum we ever had. I purchased this one (not because we needed a replacement) to have a smaller vacuum. This one goes under furniture a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great power at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Navigator bagless vacuum cleaner has great power and suction at a lower price than most vacuums in this price range. The hard surface floor option works great when cleaning tile and other non-carpet surfaces around the house. The swivel of the vacuum provides great reach that makes cleaning the house easier than ever. I am very happy with this purchase and will be recommending a Shark vacuum to family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    An upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked for a new vacuum for a while until deciding on this one, and we were not disappointed. We've had the Dyson Animal for the past five years and after the first, it went downhill. The Shark cleaned our area rug that I had just vacuumed earlier that day. it's very powerful. It cleans the carpet and hardwoods very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum. Love how easy it is to use. Great suction. Light weight. Easy to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Weight

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those vacuum performs excellent. It's light and powerful, easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over two months ago. Lightweight, powerful, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 4 out of 5 stars

    Very powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, Easy to maneuver and not to noisy. Very Powerful Suction.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mad Decent, bruh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model I wanted was sold out so I picked this bad boy up and my girlfriend loves it. Best vacuum we've owned up until this point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Really impressive light-weight vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous vacuum lost suction over time, but the Shark is far more powerful for both hard surfaces and carpet than all my vacuums so far. Best Vacuum purchase and very reasonably priced! Even better is how easy the canister is to empty, without having to get your hands dirty!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuum works great it has great suction use it for work cleaning houses. Have used it for years

    I would recommend this to a friend