Customer Ratings & Reviews

We love it very convenient no need to go to Starbuck everytime we need coffee. One click in couple of minutes you have coffee.

Amazing , bought for my wife she loves it. Savinf fortune on cofee shop coffee

This Breville Touch is amazing. I love coffee but am a novice. This machine does a great job leading one through the process. The customize option is pretty cool too.

The machine works great. I found it disappointing that a week later it went on sale and bestbuy was not willing to honor the price match. Other than that its a great machine. I haven't been to Starbucks since my purchase of this machine.

Best coffee maker in the market. Milk texture is very good. Nice coffee maker for people who like to enjoy coffee made at home

Well worth every penny I spent on it. I stopped going to coffee shops all together. I eat my bulk coffee beans from Costco and I’m all set!

I love this machine. This thing has a very minimal learning curve. Love all the drinks I can make at home now!!!

One of the best Barista Coffee maker in the market and it is so well made and user friendly. I am so happy And it is so easy.

Excellent espresso maker! By far has all you need to be at home Starbucks

Amazing coffee machine! ...........................

Life saver! I use this every day and this is one of the best things I have ever purchased!

Meets expectations, good product. For a super automatic you can’t ask for much more

Have always been a fan of Breville products and this one is the best one. No complaints

Incredible service from Best Buy, flawless curbside pickup, and the product is incredible. Completely changed the coffee-consuming habits of our household!

I REALLY wanted to love this espresso maker. After all, I saved a LONG time to be able to purchase one (mom of 3 daughters here) and after all my research convinced my husband THIS is the one I wanted and how I thought it would be worth the investment. Sadly I have to say this is a HUGE disappointment!! I first got it April of 2021 in black truffle. Quickly the machine as much as I have tweaked every setting possible etc. kept leaving really wet pucks & making inconsistent shots, then it started not turning on and making a weird beeping sound instead, lastly the black finish was not sealed well because just from hand washing the tray with a soft no scrub sponge it kept getting chipped off just with warm water & soap?! forget brushing anything against it at all it just chips, it looked like I’ve had it for years after only a few months. We searched over & over on the Best Buy website and months later we’re finally able to exchange it because they finally had one in stock! Well, the one we exchanged for the screen display is messed up, can’t save any of my preferences because the key board doesn’t work!! As well as this particular machine each thing I’m trying to click I have to try 1,2 or 3 times because the screen display is messed up (my last machine was sensitive and I only had to barely touch each thing) one of the reasons I went with this one and NOT the $699 breville espresso maker is because of the touch screen I thought was neat But it doesn’t work! Now just a few weeks later it is not turning on right away and makes the same beep noise the last one started making. There doesn’t seem to be a machine at any of the surrounding stores or neighboring states near us so I cannot exchange it. My husband called Breville costumer service and they were not only rude (walking him through the trouble shooting and putting it back to factory settings) which was surprising?! We searched over & over on the Best Buy website and months later we’re finally able to exchange it because they finally had one in stock! Well, the one we exchanged for the screen display is messed up, can’t save any of my preferences because the key board doesn’t work! As well as this particular machine each thing I’m trying to click I have to try 1,2 or 3 times because the screen display is messed up (my last machine was sensitive and I only had to barely touch each thing) Now just a few weeks later it is not turning on right away and makes the same beep noise the last one started making. There doesn’t seem to be a machine at any of the surrounding states near us so I cannot exchange it. My husband called Breville costumer service and they were not only rude (walking him through the trouble shooting and putting it back to factory settings) but said they only way to get a new one is to put a hold on our CC for the same amount over $1,100 to ship us a new one & it would take weeks, then we have to ship ours back to get the money back. This is completely unacceptable and should be able to be done differently. Not everyone has that much money just hanging around able to put a hold like that on their funds. We are extremely disappointed at the “costumer service” we received from Breville As well as this being our second espresso maker from them in less than a year not working correctly. but said they only way to get a new one is to put a hold on our CC for the same amount over $1,100 to ship us a new one & it would take weeks, then we have to ship ours back to get the money back. This is completely unacceptable and should be able to be done differently. Not everyone has that much money just hanging around able to put a hold like that on their funds. We are extremely disappointed at the “costumer service” we received from Breville As well as this being our second espresso maker from them in less than a year not working correctly.

I love love it!! the best Espresso Machine and my family is very happy

Amazing! Coffee is great it really is worth it!!!!

I love it It is easy to use Great machine for someone who love coffe

Still learning how to make a good coffee from the machine

It makes amazing drinks. I pay $6- dollars for this type of coffee at Starbucks and now I can make it at home. It will pay for itself in 6 months.