Customer Ratings & Reviews
- Model:
- BES880BSSBUS1
- SKU:
- 6203022
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Barista Touch Espresso Machine for its user-friendly features, ability to save money in the long run, and the quality of coffee it produces. Many users appreciate the customizable settings and the convenience of having a barista-quality machine at home. While some users find the machine to be expensive, they believe it is worth the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little used to figuring out all the options, but altogether its pretty simple and makes great coffee!
I would recommend this to a friend The features are amazing if you’re crazy about cof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy cool features and so easy to use the touchscreen works
I would recommend this to a friendGreat gift, flashy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Bought it as a gift for my husband. Wish my coffee cupe fit under it though. And I have to watch the milk steamer because it often overflows w very little milk or creamer in it. My husband loves it thiugh. He drinks espresso. For the money, a cheaper one would do the same thing.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .If the steamer temperature is too high and/or there is more than the maximum amount of milk in the jug, the milk will overflow. Please try either reducing the amount of milk, or reducing the temperature. This should resolve the issue for you. If you continue to experience issues, please feel free to send us an email at askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
- Cons mentioned:Durability
Faulty Design, Poor Quality, Overpriced
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after two years, just a few days beyond the warranty coverage. Error code ER05, related to a faulty milk temperature sensor. With the device and ingredients, this thing costs about $6 per drink. Go to Pete's and save yourself time and money!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240228BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Easy to use
best coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it super easy to use and clean. makes the perfect cup each time
I would recommend this to a friend - Pros mentioned:Easy to use
Great Machine and Easy to Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and extremely fun and easy to use. Highly recommend.
I would recommend this to a friend Another Starbucks at home.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made unit and makes very good espresso quick without any issue. Been using it for 4 month and still finding the best combination of settings. I hope I can find one soon but no matter what and how you set, it makes it great every time. Since we have this unit, haven't been local coffee shop for a while. Only my complain is the automatic milk frother, it always just stops before forming the mike so I need to run again for extra 5-10 seconds even you set all option high.
I would recommend this to a friendGreat until it isn’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re having constant issues with this machine. First one we bought didn’t work after setting everything up. It would only grind a tiny amount of beans and realized the grinder was faulty. We returned it no issues with Best Buy and was able to exchange it for one that worked great…until it didn’t. We’ve had it two months and noticed it wasn’t producing enough pressure for an espresso. And the suddenly….the same grinding issues as the first machine. Now it’s out of its return window and I have to go through Breville directly. I love Breville but this has just been a disaster of a machine from day 1.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231228MR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Easy to use
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso,very easy to use . Makes delicious espresso
I would recommend this to a friend Breville Barista Touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barista touch is a great product, I definitely recommend
I would recommend this to a friendSo glad we purchased it! Should have done it soone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase! We have had our eyes on this machine for quite some time. We finally bought it and immediately agreed after our first cup of coffee that it was worth every penny!! If you are on the fence - no need to be! We are beyond happy and every morning coffee feels like a luxury!
I would recommend this to a friendToo much manual work for my preference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much manual work. We ended up getting the Delonghi that does all automatically for you, especially the pressing of coffee ground.
No, I would not recommend this to a friendBreville Barista Espresso Machine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine stop working after a year, seal went bad, sent it off to Breville to get seal replaced they charged me $249.00 to put a seal in it was a $6 part . Got it back now water is leaking out the back. How do you replace a seal and not check and make sure everything is ok. Very UPSET.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231127BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Great product and a great coffee every time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I knew this would be a good purchase after using one in the office where I work. So, when I saw it available on 0% I knew it would be a good purchase (even though the thought of spending so much on a coffee machine was bizarre!). This is a quality product and makes a great coffee! It's easy to clean and easy to use. Everything feels sturdy and the display is very clear and high resolution. We love our new addition!
I would recommend this to a friendPerfection needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this recently, and having trouble getting espresso timing right. Minimum water run is set for 15 seconds, which is too much water. Need to perfect it to Italian mini shot. Any recommendations are appreciated! Rep please call me :)
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210409MR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Espresso maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working great. Only downside so far is Milk steamer doesn’t get as hot as I would like.
I would recommend this to a friendBreville Barista Touch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time having a fancy espresso machine and we are very pleased. Starbucks quality coffee at home. We froth creamer instead of milk and it's amazing. The creamer is thick and can gunk up the frother so you have to be good about regular cleaning and descaling. Overall very pleased.
I would recommend this to a friendDelicious espresso at home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine is amazing! After a few test shots and dialing in, I’m making delicious flat whites. I love being able to customize my drinks and the ability to texture milk automatically or manually depending on how involved I want to be.
I would recommend this to a friendStopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffe but ...machine stopped working after 14 months.
No, I would not recommend this to a friendWorth the Splurge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally broke down and splurged on this espresso machine. I love it! It took me a handful of times to get the hang of it, but it is actually pretty easy. My guests over the holidays were impressed! It looks pretty in my counter.
I would recommend this to a friend