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Customer Ratings & Reviews

Your price for this item is $799.95
The comparable value price is $999.95

Customer reviews

Rating 4.7 out of 5 stars with 1021 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the Barista Touch Espresso Machine for its user-friendly features, ability to save money in the long run, and the quality of coffee it produces. Many users appreciate the customizable settings and the convenience of having a barista-quality machine at home. While some users find the machine to be expensive, they believe it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,021 reviews
  • Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first coffee machine and I love it. Starbucks coffee shot quality, 5 star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a dye hard coffee drinker. This machine is the best investment i have ever made. Love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes professional grade lattes. Custom settings. Easier to use than the Delonghi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like an amazing Machine and I use it 4 times per day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Once you get the grind size correct, it make perfect coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous model. Touchscreen is a nice upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY WEAK WATERED DOWN LATTES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage!!!! Save your money and don’t buy this!!! The first two lattes we made were great every other drink after have been absolutely horrible. Adjusted settings several times and have tried just about everything and it’s still a horrible machine. Lattes are 70% water and very very weak!!! Extremely complicated to use. I DO NOT RECOMMEND

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220323BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Too many options with no instructions. I would like to make a decent cup of coffee. I have made over a dozen and none were drinkable. I would be willing to learn but I would like to at least have a good cup of coffee while I am learning. Unless you have a great deal of time to learn this machine or already have the knowledge I would not recommend it. I am returning it

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review and feedback. It is true that there is a learning curve to preparing the proper shot. However, once you get the hang of it, that great shot is so rewarding. We'd be happy to help you learn. Just file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220503USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Great coffee fast machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great and makes great coffee ................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Well ,half dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, set it up, won't turn on - unplugged it - now it's on ,made a few cups ,turned it off ,few hours later - it won't turn on - unplagged it from outlet again, made 1 cup ,turned it off - won't turn on - on the third day called customer support they just told me to returned it to the store cause lady on the phone didn't had any idea what's going on Not the quality you want for $800, returning and buying something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    Ease and Variety all in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who really enjoys a variety of coffee styles but doesn’t have a grasp on all the variations and combos, this machine makes it easy. Lattes, to espresso to a flat white, it’s all there at a touch of a button. Customizing is simple as well. Takes up some counter space but it’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    A taste of Italy at home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic! I used a Keurig for approximately ten years, and the difference with this new machine is remarkable. After my trip to Italy, I decided to purchase one, and now every cup of coffee feels like a taste of Italy. It’s been a great investment, saving me a significant amount of money since I no longer need to go to Starbucks. Additionally, my kids enjoy making their own drinks, adding to the convenience and cost savings.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use, Saves money

    Rated 5 out of 5 stars

    Very happy with this machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After literal months of researching machines i landed on this one!  I have been using it for a couple months now and have not had a single issue. It is so simple to use. The coffee is delicious and I love that I can save my favorites. Absolutely if you were thinking about grabbing this do it. Yes it is pricey, but it is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good at home Espresso Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at home espresso machine for technically challenged customers! This machine makes our favorite coffee drinks easy! The screen allows you to select the drink your going for and it creates for you in few easy steps! Cons: On occasion the machine over blends the espresso beans and you need to compress the grinds or scrape off before applying to the hot water distributors. The machine is very noisy, which doesn’t bother me too much, but may for some Pros: Looks beautiful in kitchen Easy to select drink of choice and machine does most the steps for you Holds good amount of coffee beans, so your not constantly refilling

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Saves money
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great espresso machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this espresso machine. Me and my wife have been using it daily since we bought it 6 months ago. It's easy to use and even though it's expensive, we have saved money by not buying coffee at coffee shops.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    Outstanding machine, Coffee Shop quality at home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased various espresso machines over the years (Gaggia etc) and been left very disappointed in the coffee I could make at home. I always ended up selling those products and going back to buying my coffee every morning from my local amazing coffee shop. I was resigned to never being able to easily replicate good coffee at home. How wrong I was. This machine is incredible. I consider myself a coffee snob. I only buy good beans and I only visit the quality coffee shops we have in our area. You will not find me in any of the franchise coffee shops. My first attempt at a cappuccino just blew me away. Its so easy to make it. The menu system helps guide you through it and you cant really get it wrong. It grinds the perfect amount of coffee, pulls the perfect shot and foams the milk to perfection. I have only had this machine 2 or 3 days and I have not been back to my local coffee shop. Now I just need to learn how to make those pretty patterns using the foam. I promise that you will not be disappointed in this machine. I highly recommend you watch videos online and see for yourself. Its not a full automatic so please do not expect to press Cappuccino and one magically appears before your eyes. There is some input needed but that's what makes it so fun. The milk is all done by the machine so you do not need to do anymore more than put the milk in the jug, place it in the right place and press the button. Then pour it into your drink. Its so easy! Big kudos to Breville for making one hell of a machine. You will not be sorry if you get one of these. Its not cheap for sure but its not Breville Oracle Touch pricing either. Purchase and pick up from Best Buy was simple and easy as always.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 4 out of 5 stars

    FANTASTIC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this coffee maker! It’s sleek, easy to use, and brews a delicious cup of coffee every time. The design is modern and fits perfectly in my kitchen. My only suggestion would be for the coffee to come out a bit hotter, but overall, it’s a fantastic product. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Good semi automatic Espresso machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research on Espresso machine at this price, this is one the best for features. it is much easy to use, if one get familiar with basics of Espresso making this machine will make one make decent drinks in few tries. with every espresso brewed one learn more about more variables and how to control them. machine was very easy to setup as display walks one through, i have watched quite a few youtube video so i was quite familiar what to expect. even though it is expensive but most Espresso machines are. the best feature on this machine is almost no wait between shots and froth as heat system is quick with in 3 seconds of turning on unit. Built grinder is very easy to use. I was debating between Pro and touch model. i want the auto froth feature and Touch screen is a bonus form me, it helps quite a bit communicating what going on during brew cycle. Froth temperature of 160 F is decent Warm for Latte and Cappuccino, some people think it should be high, most Baristas recommend 150-160 temp, brewed coffee is also should be 190-195F other wise it looses taste. I own Technivorm Moccamaster Coffee machine for Brewed coffee so Breville touch will be strictly used for Milk based Coffee. i owned Nespresso for a while, the pod coffee get very expensive if you use multiple cups every day. this machine will be so much cheaper and pays for it self with in a year if you compare with Nespresso or Starbucks. quality of froth and Espresso is much better than Nespresso. If you have good quality Grinder there is bambino machine for half the price. I got Best buy 2 year warranty for peace of mind i wish they would have offered 3 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Breville Barista Touch espresso machine! It’s incredibly user-friendly, with its intuitive touchscreen that makes it easy to customize your coffee just the way you like it. The built-in grinder ensures fresh, aromatic espresso every time, and the milk frother creates perfect microfoam for lattes and cappuccinos. The machine heats up quickly, and the quality of the espresso is consistently outstanding. It’s sleek, stylish, and definitely elevates my home coffee experience to café-quality levels. Highly recommend it for anyone who loves their espresso!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Easy to use

    Rated 5 out of 5 stars

    Breville Expresso Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great and without much knowledge you can prepare a very high quality and delicious coffee.

    I would recommend this to a friend