Customer Ratings & Reviews

patience, this thing sucks *23 characters left****

Love It, it’s a great helper and battery last long

Presentation The Roomba 890 came precisely contained in a box with everything labeled nicely and clear instructions on how to remove shipping tabs and how to generally set things up. The unit feels solid when removing it from the box and has an overall neutral presentation. The “home” charging station is small and easily positioned and the kit also comes with a perimeter limiter tower you can set up near stairs or rooms you wish to block the robot from accessing … or diving off of. Overall we were please opening the box and in some ways, felt like we were unboxing a Dyson. Initial Setup Setup was simple and straightforward. After positioning the robot on the home dock for a full charge – as instructed – we immediately loaded the Android app and got to setting things up. At first blush, the app seems detailed and deep with information – but more on that part later. While waiting for the unit to fully charge, we configured the Wifi settings and setup a daily schedule. Pretty simple and no hurdles. Refreshing. Internal Configuration The dust tray and integrated filters are easy enough to access but we do feel the capacity of this model is rather “smallish” in terms of dirt collecting capacity – especially for those with pet(s) adding to the dirt accumulation. In other words … don’t get rid of your old vacuum – you’ll need to keep it around for at least an occasional deep cleaning. The battery seems more than adequate for a single floor of an ~2000 square foot home or about 800 to 1000 square feet of coverage and we haven’t seen battery capacity presenting any types of issues during the first 2 weeks of operation – but more on that part too – later. Performance We have our 890 programmed to come on at 5 AM – Monday through Friday – and it’s a pleasure coming downstairs and finding the family room carpet looking clean and well groomed. Our downstairs is a combination of carpet and tile (mainly tile) and there are plenty of obstacles for the Roomba to maneuver around. We’ve left the downstairs bathroom door open to see how well the unit would traverse that small space but did utilize the infrared tower to block access to our front, den area. The tower works as designed. The unit is a bit loud in operation – much louder than we expected – but certainly quieter than any upright or canister vacuums we have owned over the years. The dust/dirt collection compartment pretty much fills up after 5 days of usage and is easy to clean once you get the filter out of the way. That arrangement needs a little polish from the product engineers, from out perspective. For the balance of 14 days, we always found the Roomba back at the base station – fully charged – except for one event that has us worried. Inside the phone app, you can review the growing list of days in operation, events and the unit’s overall status. On this particular day, we found the 890 sitting silent in the half bath, unobstructed yet asleep. We physically returned the unit back to the charging station to check the app and interestingly enough – there was no record of that mornings interrupted event. No error codes. Simply nothing. We immediately checked the battery status and it was “green” and good to go – so the unit didn’t run out of juice during its cleaning routine. Very strange. The 890 wasn’t jammed in a tight space or snagged up on anything that could have prevented the drive system for keeping it motion. A total mystery. This happened once in 14 days of trial. Summary Pros: Ease of setup. Does a nice job of cleaning in a household with no pets. A great option for anyone with solid flooring in our opinion. The edge brush design is proven effective – keeping our baseboard/floor corners looking great. Seems to have plenty of onboard battery reserve to do larger homes. Small, elegant profile with unobtrusive lighting, easy to use top-board buttons and fairly well though-out Android app. Cons: Louder than we expected. Limited dust bin capacity and a bit tricky removing and emptying it out in conjunction with the associated filter panel. Rogue and unexplained behavior that doesn’t get reported back to the app – seems like a major hole in the software design. The app status didn’t even report anything had even gone wrong. There wasn’t even a logged cleaning event for the day in question. Honestly, that’s unacceptable. We can recommend this product as a good way to maintain a healthy and clean home for those without pets – especially those with mainly tiled, hardwood or manufactured material flooring. For those with pets, we feel it’s better to stick with a conventional vacuum cleaner as these robots simply don’t have the capacity to be “hands off” for a reasonable period of time. For people with many pets in the same house…don’t even bother. The Roomba 890 exceeded our expectations and although the product needs a few things addressed, it’s a nice addition to the tech in our home – and certainly useful. We'd certainly recommend the Roomba 890 but with caveats.

I had a Roomba before and it did a much better job then this one. I was not happy with how it cleaned and most of the time I would need to go over spots with a swiffer to get what it had missed. I will be trying a different model.

This vacuum barely picks anything up. It gets stuck constantly & it requires too much supervision. I would rather just vacuum myself.

I have an original that was a hand me down and still does a good job. I got a second one to move the old one up stairs. Unfortunately 890 just got off the short bus with chocolate flavored windows. It won’t stay in the same room and just wonders around hopelessly looking for dirt or pet hair. My original does a much better job but the brushes are a pain. So the new rubber rollers are THE ONLY thing the 890 has going for it. Otherwise it’s almost worthless and I find myself wanting to kick it across the room to where the dirt and pet hair actually are

At first it was working good but after awhile it’s not suctioning well.....also sensor gets confused with my area rug patterns.....it gets stuck all the time.

We bought this one initially and then it stopped working so we had to exchange. The exchange one is NO GOOD. I think they gave us a refurbished model. Leaves chunks of dog hair now. Our first one did not.

I wouldn’t recommend this unless you have all hardwood flooring. It’s doesn’t store enough dust and takes awhile to configure. I returned it. Not very good value for $400

Helps keep floor pretty clean but if you have pets or hair to vacuum regularly it is not worth it. The hair gets tangled and the brushes are very sensitive giving an error signal and stopping all the time.

Bought it thinking it was a good deal on Black Friday. Brought it home and then did some researched and decided to return it. Instead, bought a Neato instead.

Roomba worked hard but was all over the place without any set direction for cleaning. He missed a lot of easy trash and wasted a lot of time going here and there. Too random.

This unit would not connect to my WiFi. Looking on the top did not see a display for WiFi. Returned it for another model and it connected right away.

I have an older Roomba that I bout 4 years ago and that works great and so we bought this one. It still has problems going over the area rugs and stops every day.

The Roomba did not work well. After sweeping for 40 minutes, not much was picked up, and the sweeper failed to return to its dock. I returned the product.

Loved the roomba but would not return to docking station. Roomba customer service was ridiculous they wanted photos long explanations .......

I bought this but it kept stalling, I had the 650 previously and loved it. The 890 would run for a few minutes and say error. I returned this and got the 690 which also has the app control. The new brush system is the issue with the 890.

Did not clean floor, leaving particles. Recommended for pet cleaning up but neither picked up pet hair from floor.

0 stars for roomba always.just want to remind ppl these things are worth $150 at best and I have the roomba s9+.they all just look for cables to get caught on and always always always clean what you don’t want.it’s the worst I can’t believe I gave money for this thing. Btw,had 12 roombas.they all sucked and was overpriced.thank you

Had this for 2 years...it sucks. It's supposed to learn your floorplan...lies it has still never learned the floorplan. The sensor to keep it away from objects...doesn't work it gets stuck EVERY freaking day under the same stupid end table. It gets stuck on the corners of rugs...It doesn't clean the entire floor. It was the biggest waste of money! Buyer BEWARE