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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 48 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the espresso machine as user-friendly and reasonably priced. They appreciate the convenience of the removable frother for refrigeration and the self-cleaning frother port. However, some customers have experienced leaking issues after a year of usage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the coffee espresso the best ever!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A poorly conceived product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product. Not thought our well at all. This is my second mr coffee product. First was great. This one was no good 1) He Hall click and lock system for the milk container does not work smoothly. 2) The frost top that goes into the milk container is such a tight fit, that the milk container actually cracked. Sadly have to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good coffee but not built sturdy enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this machine until it broke. Too expensive to break in a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine I’ve used it consider the last 2 years. No leaking, the espresso always pulls nicely. And the milk frother is pretty cool too, I think it’s a good quality machine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY SAY AUTOMATIC BUT REALLY DOESNT MAKE GREAT FROTH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great machine and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Easy to use and cappuccino is delish. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Leaking

    Rated 1 out of 5 stars

    Starts Good, Ends up defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked for a year, then began leaking underneath. A month later quit working. Sound changed, but no liquid coming through it. Called Best Buy to use my extended service, but I now have to go to the store for a replacement even though store is 70 miles away and product was shipped to me to begin with. 3 hour drive plus 2 hours online and phone support. Not very happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Best espresso machine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two prior to this one and I had to return them. This machine makes delicious espressos and capuccinos

    I would recommend this to a friend