Customer Ratings & Reviews
- Model:
- N79SE
- |
- SKU:
- 6294400
Customer reviews
Rating 4.3 out of 5 stars with 1546 reviews
(1,546 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the DEEBOT N79SE Wi-Fi Connected Robot Vacuum for its budget-friendly price, user-friendly design, and ability to effectively clean pet hair and dust. It is also praised for being quiet and efficient on both hard floors and carpets. However, some users have expressed concerns about the vacuum getting stuck, issues with the app, and its limited navigation capabilities.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Yeah, you should get it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on sale less than $200. For a low grade smart vacuum cleaner... its worth the money. You pay for what you get. It's smart, because you can control this on your smart phone, but it's not smart enough to want to connect with alexa. Also, it doesn't have a built in camera, nor a mapping sensor. I also highly recommend protection plan on this bad boy. Just because it's going to run through things, and maybe potentially get wet, and could cause the sensor or battery life to deteriorate. Better safe than sorry.
I would recommend this to a friendRated 5 out of 5 stars
Great value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great robot vacuum for anybody wanting to try one out. I work long hours and have 4 cats. I was looking for something to help keep up with the fur and this vacuum definitely does the job!! It's not overly loud and the dust bin holds quite a bit. Does everything I wanted it for! Great purchase!
I would recommend this to a friendRated 4 out of 5 stars
Sit back and relax
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second deebot that I’ve purchased. It talks and cleans well. I don’t like that the trash compartment is small and it gets stuck often. They have better versions
No, I would not recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because my bunny drops a lot of hair. But when I used it I’m surprised the amount of dust it absorbs in my small apartment. Makes a little noise
I would recommend this to a friendRated 4 out of 5 stars
Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this vacuum. I do not have a five star because it should work more independently, in many instances it goes over and over around the same area.
I would recommend this to a friendRated 4 out of 5 stars
Great cleaner for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans both carpeting and hardwood floors. I was able to connect to my Alexa app so I can control with both my phone and voice. Does the same that a roomba does for less price.
I would recommend this to a friendRated 4 out of 5 stars
Pretty Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well on my hard floors and carpet (although it's very short carpet). It has a great deal of difficulty finding "home" but it always does eventually. Picks up a lot of dirt! Really great product for the price.
I would recommend this to a friendRated 4 out of 5 stars
it does a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to be careful of what on the flood such toy with loose string, electric cord that it might run over. when you push a vacuum you there to see these item. you may not be around with a robotic vacuum
I would recommend this to a friend- Cons mentioned:Wi-fi connectivity
Rated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but its wifi capability isn't 5g so I couldn't connect it to my phone there's only the wifi or controller
No, I would not recommend this to a friend Rated 4 out of 5 stars
Not for busy people
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loses connection a lot and does not Hold very much in the cartridge. Plus. Leaning it after each use is a bit excessive. I bought this to make things easier, instead I am cleaning it daily
No, I would not recommend this to a friendRated 3 out of 5 stars
Works good, but will not connect to app
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good little vacum, but the most frustrating about it is trying to connect it to the app. Make sure you have 2.4GHz Wifi connection and that your internet provider/ router is not by at&t, since the connection won’t work if that’s the case. After a lot of email back and forth with the company with rather complicated instructions on how to reset the robot and your own router, I got no luck. They sent me a replacement unit and guess what? Still no can’t connect to it! Just hoping I can sell it and try a different brand after this!
No, I would not recommend this to a friendRated 4 out of 5 stars
Love It!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to clean Kitchen and Mud Room for me while I did other things. Love that it has a physical remote. App is only semi-responsive, that is the reason for four stars vs 5.
I would recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this robotic vacuum cleaner a few days ago. I read all the reviews on this one and other brands. For the price, this one had the highest performance. I enjoy the vacuum and think it will help out around our house (we have a baby and it's nice to have this run at night before she crawls around in the mornings). The software/app for this vacuum is extremely slow and not the easiest to use. Each time you navigate from different settings in the app...it takes upwards of 1-2 minutes to reconnect. Serious software updates are needed on this thing!
I would recommend this to a friendRated 5 out of 5 stars
Lifesaver
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a dog in the house this machine really is the best. The only negative is that sometimes the sensor is off and hits furniture instead of reverting a different direction. It has the ability to set it up for a specific time and it will turn on and do the job.
I would recommend this to a friendRated 5 out of 5 stars
LOVE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS BOT! I recommend this one to anyone. It transitions between carpet, tile, & wood seamlessly. It picks up dog hair & dust without leaving a trace. More impressively it picks up candy wrappers & nerf bullets.
I would recommend this to a friendRated 2 out of 5 stars
Stopped charging after about a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good while it worked. Stopped charging after about a year.
This review is from ECOVACS Robotics - DEEBOT N79 Wi-Fi Connected Robot Vacuum - White
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear about the charging issue. Please try charging the robot with the Power Cord directly to see if the issue is with the Charging Dock itself. If you could please reach out to our Customer Service Support Center with the results of the test we’ll be happy to offer further assistance from there.
Best,
Ecovacs Customer Care
Rated 4 out of 5 stars
Great product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this thing has worked great - my only gripe would be that there is no setting that could just have the robot clean the tile floor vs rolling up on the carpet. Small issue but it would be a nice feature
I would recommend this to a friendRated 5 out of 5 stars
Terrific entry level robot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This being my first robot vacuum purchase I didn’t want to spend too much because the reviews for these things are all over the place. I have had it for about a month or so now and I love it. It does exactly what it is supposed to do. It is quiet and efficient and low profile. Highly recommended!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Good for non carpet areas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost as good as the Roomba. Works better on hard wood/tile. Dislikes that it doesn’t go the whole way to the wall
I would recommend this to a friend Rated 2 out of 5 stars
Opt for the T8 or N8+ instead.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this 2 stars because it sucks things up and it avoided falling down my stairs. I’ve owned the T8 for years and it’s a brilliant machine. This N79, not so much. I figured it was the more basic variant of my current EcoVac, but I was very wrong. This vacuum can’t clean in a straight line, even with the remote. It finds a small room and just stays there till it dies. Those are enough reasons to not buy this model, but ultimately it came down to the battery life. I ran this thing twice on a full battery, with the suction in standard and the second time with the suction on max. Standard suction battery life was 53 1/2 minutes. Max suction battery life was 40 1/3 minutes. Nearly 55 minutes isn’t terrible, but on a 90 minute advertised runtime, it’s a nope from me. My T8 has never ran for less than 75 minutes in the nearly 5 years I’ve owned it.
This review is from ECOVACS Robotics - DEEBOT N79 Wi-Fi Connected Robot Vacuum - White
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care