Customer Ratings & Reviews

Item will run for one or two minutes then freezes in places as if it dies. I've purchased a new battery and tried resetting the unit. Nothing seems to work, I only used it for 7 months before it stopped working, and only a couple of time a week,

The ECOVACS Robotics - DEEBOT N79SE was a nice surprise at this price point. I have experience with other models and this one does some things very well. Set up is easy you just have to know if you have a 2.4ghz or 5ghz wi-fi set up. This is not compatible with 5ghz and that usually is the setup issue people have. The app is very user friendly and has a host of useful features. Consumable usage was the new one from the others for me. It will tell you when you need to change your brushes and filter. The app also allows you to schedule clean times and remotely operate the vacuum. Operationally there are 4 modes, Auto, Edge, Spot and Single Room. Auto is pretty simple it automatically cleans the entire area you allow it access to using a random pattern. Edge, only cleans the outer edge of the room. Spot is a manually placement then it circles out from that spot and finally single room as long as you block its access from other areas. I tested both standard and max cleaning power settings. Standard is less noisy and will clean longer but I find the max setting is the optimal setting. I set it to clean while I am either asleep on the second floor or while I am gone during the day. Both run the possible risk of the unit getting stuck (more on that later) and you either wake up to or come home to an incomplete clean. That is an easy enough fix, help it out and let it continue on. Like I said I’m willing to risk it for the extra cleaning power. I purposely spread those annoying cut outs people put in cards and small lego pieces to see what this thing could do. It had no problems with either except the cut outs apparently have pretty good staying power on shag area rugs. The dust bin is a decent size and if you empty it regularly every couple of days it seems to be a good schedule. I have a Labrador Retriever and it handles shorter hair (lots of it) with no issues so far. I find if I empty the bin every other day that is enough to stay on top of it. The Deebot navigates back to the base using radio signal. I just discovered LED bulbs among other things can and will interfere with that signal so the base placement may take some extra tries. If you find it is having difficulty move the base and try again. I sat and watched the Deebot navigate almost my entire first floor trying to find the base like a drunk guy who took an Uber to the bar looking for his car. I also have had to un-wedge this several times from under the couch, it really wants to get under there. Dinning room chairs also seem to be a nemesis for the Deebot. Although there is waste in its methods, those are minor annoyances to an otherwise great set up. If the Deebot does not “finish” it will return, charge and resume. I would recommend this unit in the bot vacuum world.

Not worth the money. Gets stuck on everything. Doesn’t pick up things. Watched it go over the same patch of dog hair 10 times and not pick it up each time. Total waste of time. Better off running a real vacuum.

I bought this product and charger got damaged in Just 6 months. Finally we have to throw away. It may work for someone but I just share my experience

This is a horrible product. It worked for a year and was cleaned regularly. Then got the 4 beeps of death. Do not buy!!!

Started out great. Now, 3 months later, the battery charge only lasts about 10 min. We only used it about once a week. Now it can't finish one room.

This vacuum didn’t work well on either hardwood floors or carpet. The sensor was also not always good so it bumped into walls and furniture!

Beeps almost every other time I use it. I spend more time cleaning the brush, that I would have spent using a conventional vacuum cleaner.

It was fine and loved, until started making loud noises. And side brushes stopped working. Its already on it way to the manufacturer for “repairs”. Lasted less than a month. Used twice a day.

This product didn't last very long. It stopped working after a year in use. Do not buy, instead invest on another brand.

We have hardwood 2 area rugs… Didn’t pick up a darn thing

Got stuck under chairs and mostly went in circles never did a Good job.

I like the concept of the robovac... But for some reason this one would not connect to my phone or my internet.

This is a great robot vacuum. After letting it fully charge, I turned the DEEBOT on auto and let it map out my home. Unlike the previous robot vac I had, this thing was to go from room to room, and from hardwood floors to carpet with now problem. The DEEBOT sensors were able to guide it around obstacles as if it has eyes. Now that it has mapped out my home, during the daily vacuum session the DEEBOT does a phenomenal job tidying up our floors and carpet. The reason for 4 stars and not 5 is because the EVACS app would not work at all. I tried many times to connect using my iPhone X and I wasn’t until I called the help line did I find out that my phone is not currently supported. I will say that the customer service was A+. Awesome vacuum, just can’t wait until I can use it to it’s full potential with the app once updated.

After 1 year, the vacuum doesn’t work any more. The geek square can not repair for this vacuum. Don’t buy it!

Not recommended Not like a traditional one Look for a different brand

does not work, even after a full charge only run about 5 min and stops

Horrible..died after 11 months..will not charge and out of warranty

Broke 2 hours after using it. Do not recommend it especially if u have a lot of animals

Not upto the Mark as we expected. Not cleaning each and everything dust particles