Customer Ratings & Reviews
- Model:
- N79SE
- |
- SKU:
- 6294400
Customer reviews
Rating 4.3 out of 5 stars with 1546 reviews
(1,546 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the DEEBOT N79SE Wi-Fi Connected Robot Vacuum for its budget-friendly price, user-friendly design, and ability to effectively clean pet hair and dust. It is also praised for being quiet and efficient on both hard floors and carpets. However, some users have expressed concerns about the vacuum getting stuck, issues with the app, and its limited navigation capabilities.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the price was very reasonable. It works better than I expected.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 1 out of 5 stars
Poor and horrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is the worst piece of electronics I've ever owned. Never works right always gets stuck voice commands are horrible vacuum doesn't clean at all. All it successfully does is run into everything over and over and waisted 230$
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hello. We're very sorry to hear about the issues the DEEBOT has been running into. We'll be more than happy to help out with the trouble and if you could please reach out to us at [email protected] attention Steve we'll help get the unit up and running the way it should right away.
Rated 1 out of 5 stars
Not worth it- not strong enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does not pick up nearly enough dust, dirt, anything to be worth the price tag of a robot vacuum. I have had this product for nearly 1 year and noticed it was not great at picking things up right when I got it, but assumed I had too high expectations of such a little vacuum compared to my full corded vacuum. Over the past 6 months we ran it on a schedule every day to try and correct for its weakness using frequency, and the floor was no cleaner. This product isn't worth it.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Rated 1 out of 5 stars
ECOVACSHOME crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased a ECOVACSHOME and 79S in 2018, November. Had issues with it little over six months later and they did send me a new one. The new one is now not working after just a little over a year. Now they’re not gonna do anything about it. Very disappointed as I am someone who doesn’t have a lot of money and wanted to treat myself. I do not recommend this product.
No, I would not recommend this to a friendBrand response from Ecovacs Advisor
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care
Rated 1 out of 5 stars
Only lasted a couple of months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product did ok for the first couple of months...not great, just ok. Then it just stopped charging, no matter what I tried. It would just beep. Customer service was zero help. They kept stringing me along then just quit replying. Don't waste your money.
This review is from ECOVACS Robotics - DEEBOT N79 Wi-Fi Connected Robot Vacuum - White
No, I would not recommend this to a friendBrand response from Ecovacs Support Team
Posted .Hi,
Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
Best,
Ecovacs Customer Care