Customer Ratings & Reviews
- Model:
- 5000200240
- SKU:
- 6296675
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the K-Mini Plus Single Serve K-Cup Pod Coffee Maker for its compact size, ease of use, and space-saving design. They appreciate how it doesn't take up much counter space and is perfect for small spaces or single-person households. While some users find it a bit loud and slow, overall, customers are pleased with its convenience and simplicity.
This summary was generated by AI based on customer reviews.
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker. I love this product. Great experience
I would recommend this to a friendGreat Coffee Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best little Coffee Maker. Very happy with it.buy one.
I would recommend this to a friend1 cup at a time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver, does just as well as the large models.
I would recommend this to a friendDon’t purchase !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could not give this product / company a star - I would. Purchased this product and fully expected that it would work. Well it doesn’t - water doesn’t flow into the heating unit as it continues to shut off, when it does work- the coffee comes out luke warm. So to problem solve, called Keurig directly and spoke with an agent, who after telling me I needed to clean the needle ??? (I have only tried to brewed 4 cups of coffee and how/ why does that not allow the water to drain into the heater. After being made to feel like an idiot , I took the unit back after only 1 week. Thinking it might be a defected unit, I exchanged for another unit , same type .... Brought home ‘Tried to do the first hot water cleansing test - didn’t work correctly’ tried to make 1 coffee - EXACTLY the same issues. Water will not drain into the heater, unit shuts off, have to relift the handle and start again..& again & again ..URGGGG called the Keurig helpline and again told them the issues asking for help with their brand new model, this time had a nice agent who had me try a few things and after that not working, suggested that I take it back and try a different model ??? A different model - nope I will be ONLY trying a different company. EXTREMELY DISAPPOINTED in Keurig - all hype
No, I would not recommend this to a friendMarginally functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works roughly 2/3's of the time. Same process, same amount of water, same pods = 1/3 of the time it doesn't brew, or you get cold coffee, or you might just get a tiny squirt of coffee in the cup. Consistent functionality aside, it's an attractive coffee maker, and when it does work the coffee is quite good. My 2c: Check reviews on keurig.com before buying. They are not good.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! This is not what we like to hear. We can certainly understand your frustration and would be happy to help resolve your issue. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7 am to 10 pm, Est. and can be reached at 866-901-2739. We look forward to your call!
Not what I needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was what i wanted, but the water tank is just too small. It just ended up being annoying and I had to buy a bigger one. Beautiful color ......
No, I would not recommend this to a friendSave your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save the box, this is the worst coffee maker I've ever had. I am a former Kuerig fan but not this time. Most of the time I need to lift the handle and push the brew button 6-7 times to start the brewing process. Once I can finally get it to start the room temperature bottled water I put in it is hardly luke warm. I have to microwave it before I can drink it! VERY disappointed.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .In this case we strongly suggest that you contact Customer Service at 866-901-2739. We're here to help and we want to get you back to brewing!
Avoid Keurig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a 3rd one in less than a year. They all die after a couple months. I cleaned them regularly and would only make 1 cup a day. Keurig customer support is worthless. Denied my claim just because I didnt have a receipt and took advantage of that saying that It was outside of the one year warranty purchase. That is not possible as I just barely started drinking coffee in June 2023 and its barely April 2024 and just went through my 3rd machine. Avoice Keurig at all costs.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review and feedback. We're sorry to hear that you are disappointed with your K-Mini Plus coffee maker, and your experience with Keurig Consumer Care. We pride ourselves on providing excellent customer service, and would love another opportunity to assist you. Please reach out to us at 866-901-2739.
Coffeemaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Keurig coffeemakers before and this is of much poorer quality.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review and feedback Sharon. We're sorry to hear that you're disappointed in your purchase of your K-Mini Plus coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Slow and Malfunctioning Brew
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sleek, slim design is unfortunately the only positive of this particular Keurig machine. I have owned 4 Keurig machines and this is the worst machine by far. The lift mechanism is supposed to engage the power allowing the brew of the coffee. This works about 60% of the time. Then there is the poor timing of the brew. This process takes entirely too long; at least 4 minutes, even if the machine has just brewed a cup. The coffee brews adequately hot, but takes way too long. It is too expensive for epic failure. I do not recommend this coffeemaker at all.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Not reliable. Customer service is very slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product and customer service. After the second attempt to brew coffee, the Keurig leaks from the bottom. If you call customer support, it takes 7 - 10 days to receive a replacement. This will be the last Keurig I will buy. I have now had to buy 2 of these in less than a year and they just do not last even with maintenance and clearly Keurig does not care about the customer. 7 - 10 days to receive a replacement is not acceptable at all in a world where next day, 2 day or even 3 day service is not hard to use. Very poor quality or care for the customer. DO NOT BUY!!!!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for sharing your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
eh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was cool at first but then it stopped heating and coming out luke warm and it wasn't dispensing water all the way and had to keep turning off machine.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Mini Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.
Epic Failure! Refuses to drain water!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like some other reviews mentioned, this unit fails to complete draining water into heater reservoir. I had to repeatedly re-lift handle to complete brewing. Customer service is clueless and just reads off the script. They sent me replacement that went through the same issue.
No, I would not recommend this to a friendThankful22
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Keurig. Arrived promptly and securely packaged.
I would recommend this to a friendRidiculous
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who pays a hundred bucks for a coffee pot you can’t plug in. This has a 6” power cord. Seriously. So I can either get a power strip or an extension cord (or do the logical thing and send it back). Very disappointed. I don’t know anybody who has outlets that low. Pretty shoddy work Keurig.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hi Lisa, thanks for your review. The power cord of the K-Mini Plus is 30" and is tucked in the back of the coffee maker for storage. It may have to be pulled out to extend to it's full length. Hope this helps!
Bought in Sept. dead by January
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in Sept. Used it 3-4 times a week max. By January it was dead and wouldn't pump the water reliably anymore. I cleaned it with Keurig cleaner and still dead. DO NOT BUY.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
So angry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my mini as a Christmas gift. It doesn't work. Water will not drain out of the reservoir to begin the brewing process. I'm extremely disappointed and angry
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!