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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,437 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fan/air purifier/heater. Looks sleek as well.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has kept my bedroom, living room and kitchen warm.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best item which i just buy before. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied w purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this through seasonal changes and have used cooling and heat settings. It’s not as powerful as I had hoped but does a good job of circulating the air in the whole room. Honestly haven’t tested all the buttons but happy with this product. The wifi connection wasn’t obvious but was doable with instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks great and works well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a cold house. This unit works well and is very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Thumbs down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best device. Had it in the living room during the winter but did not really see the advantage of the heat component. It never went past 76 degrees Fahrenheit, even if I had the thermostat on the device set to 85 or higher. I also can’t say that the cooling component was any better. The taller Dyson fans work much better for that than this one. Definitely not worth this high price tag. If it was $300 I’d probably recommend it, but not really worth the investment.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Disappointed,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson HP04 Pure Hot+Cool purifier. The HP04's heating function works to bring the space to the set temperature, whether in auto mode or not. The time it takes to bring the space to the set temperature depends on individual environmental factors such as the current layout, current temperature, ventilation/current settings in the home termostat and more. All the while, when on, it'll also provide cleaner air than it inputs as it purifies the space as well.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 4 out of 5 stars

    Too expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great except the price. I do not think that 500+ fan is worth the money. It can cool but not like AC. It has HEPA filter yes but you can have cheaper ones and buy AC. Some AC’s have their own HEPA filter too

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Dyson and the ease of use it is

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    This is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fan! Does well with cool air and heat. Was worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cool and heat Purifier has been perfect for my bonus room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A "MUST" for allergy sufferers!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this item. The price almost scared me away but in the end I'm glad it didn't. As a year round allergy sufferer I set the purifier to "Auto" and it adjusts itself depending on the elements. A bonus is the Hot + Cool feature. Everything can be controlled via the Dyson App on the smartphone. It's more than convenient. A GOOD purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps get rid of the pet odors. Very quiet and nice design

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great to cool the room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fan! Helps to cool the room down really well! Best money spent!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent product. Works perfectly. Will recommend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good stuff , but expensive.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff , but expensive. It didn't its job . So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Great air purifier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater on this works great. Easy controls great fan speed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with the product I would get another if I could afford it

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats & cools perfect! It’s amazing! We love the remote & the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the wrong fan but we are pleased with the fan. We wanted the taller floor fan but the air filter and the ability to analyze air quality is a nice feature. You will have to put this fan on a dresser or table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CANT KEEP A GOOD PRODUCT DOWN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this smart tower is more than I expected. I still have one that doesn't have an air purifier that is probably about ten years old but the blowing component seems to be not as adequate. warrantee has expired but I stayed with a sure thing. I absolutely stand by Dyson products and their craftsmanship and longevity.

    I would recommend this to a friend