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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $649.99

Customer reviews

Rating 4.5 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,437 reviews
  • Pros mentioned:
    Air quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful Air Purifier / Excellent Design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: ***Tremendous help for allergies ***Excellent app ***Easy setup ***Large variety of fan speeds You can manually tilt the unit up or down ***When not in use, the remote has a magnet that allows for placement on top of the unit. CONS: ***Inability to continuously run the unit at a constant fan speed during heating ***Not necessarily a ‘Con’, but you do need to get used to what the readings mean SUMMARY: This really is an excellent product. It’s full-featured, and is well-designed, intuitive, and extremely effective. The smartphone app works seamlessly with the unit. I have allergies through most months of the year, and using this product for just over a week, it has drastically improved the air quality and my allergies. I sleep better. Nothing will remove pollen, dust, etc. better than a HEPA filter, and the addition of the carbon filter for smells is a huge and unexpected bonus. SPECIFICS: How I used the product: I operated the app from my iPhone Xs running iOS 12.1. I use the product in my bedroom, from ~4pm until ~7am, when I am sleeping etc. The unit is packed very well, which you don’t always see. Warranty registration is from the app. The manual is simple, clear, and concise, with colored pictures as needed. After unboxing, you need only install the carbon filter cartridges (to remove smells, chemical pollutants, etc.) followed by the HEPA filters. Again, the directions are clear; there are arrows and notches on the filters for alignment. Carbon & HEPA filter installation is maybe 5 minutes. The app downloads quickly to your smartphone, easily registers the unit for warranty purposes, and seamlessly pairs the smartphone to the unit. The remote is (or appears to be) aluminum, so it is great quality. The buttons are flush, so it’s not intrusive; it looks very modern and thought-out. When you are not using the unit, both the remote and the top of the unit are magnetized, so that you can keep the remote with the unit. VERY nice touch, so you don’t lose or misplace the remote. The remote is small and feels good in your hand. The metal on the remote is textured, so it does not slip out of your hand. The color LCD display on the unit is highly functional, and allows you to scroll through what parameters you would like it to display. The scroll is available from the handheld remote as well as the app. The base of the unit stays stationary, but allows you to tilt the unit up or down to allow for flexibility; the unit will still oscillate even when tilted. The oscillation function is a great feature, and even better with the ability to select the degrees through which it can oscillate (no oscillation, as well as 45 / 90 / 180 / 350 degrees). Regarding functions available for selection: *There is a continuous monitoring function that allows the unit to constantly monitor indoor pollution, so it can be seen in a graph on the app. The function is off by default, but can be activated and turned off from the handheld remote. *AUTO mode automatically adjusts operation to maintain a satisfactory indoor air quality. *Fan Speed is easily adjusted on the handheld remote using a toggle switch (button), or on the app using a icon that you slide up / down to increase / decrease the fan speed. *Timer function *Night Mode dims the color LCD display on the front of the unit, and also limits the fan speed to allow for quiet operation. I like the ‘white noise’ it provides, so I don’t personally use the function, though it would be helpful for light sleepers. Airflow forward / backward. It blows and heats in the forward direction. The ability to blow (no heating) backward is perfect for times that you don’t want the ‘breeze’ created. SMARTPHONE APP: The app is well-designed. Setup quite literally takes 1-2 minutes after you download the app. Warranty registration is done through the app. It is extremely intuitive, even showing an animated picture of the unit, changing as you change functions on the remote app. I downloaded it from the Apple App Store, opened it, created an account, and paired it with my WiFi network. Very simple. When you are setting this up, the app provides you with concise directions and a few diagrams. When you open the app on your smartphone, it shows your city, a pictogram indicating day/night, and an air quality rating for your location. The scale is scored and color-coded depending on the area you are in, and ranges: GOOD (green), Moderate (orange), Unhealthy for certain populations (dark orange), Unhealthy (red), Very Unhealthy (purple), and Hazardous (magenta). It also shows you the outside temperature, % humidity, and the particulate count associated with the size of pollen. You do need to get used to what the readings mean, but there are brief explanations in the app and manual. On the same app screen, it shows the name of the room you assigned (where the unit is located), the air quality rating, room temperature, % humidity, and particulate matter count. There are bars to indicate the level of PM10 (particulate matter >10 micrograms/cubic meter, VOC (Volatile Organic Compounds; basically, the smells and chemical pollutants like cigarette smoke, etc.), and NO2 (noxious chemical pollutants commonly found in exhaust). There is a small picture of a graph that you can tap, to display the trend of pollutants. Trending graph can be shown for Today, Daily, and Weekly. There is a constant monitoring function that can easily be activated via the remote, that records contaminants continuously. After the app pairs with the unit and displays the air quality indoor and outdoors, you can tap an icon that takes you to the remote control. The app also allows you to schedule when you wish to run the unit. I believe that there is a ‘law’ (act, etc.) that will not allow for activation of the heating function from the app; you must use the actual remote control. Since you can start the unit from anywhere that you have a WiFi or data signal, I assume it will not let you activate heating functions without the ability to check for obstructions that could pose a fire / safety hazard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little piece of equipment it has actually kept my house at a comfortable temp so I have been using it instead of my heater. Love that it is all that I need , purifier, cooling fan and heater. It does however pull a lot of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little niece love the dyson, since she can’t help put her face into the blowing fan. I don’t have to worry about her putting her fingers into any blades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson’s heater/fan/purifier all in one product, is amazing. Very elegant, straight forward, efficient. I use it in my bedroom and it’s accurate and works fairly fast. I definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purifier

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purifier. I love that I can work it from my phone so I don’t always need the remote near me. The heat it gives off is amazing! And I love that there is an option for a fan too, all while still purifying the air. Awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson HP04

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing product from dyson. The heater doesn’t feel AS HOT as the temperature read out. But I don’t think it ACTUALLY needs to go to 98 degrees F lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not bad, price drop will make it a 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift, I haven’t heard anything bad about it, I use it sometimes but expected a little more for that price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic All in One Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Machine! Pretty expensive but you get what you pay for. If you like Porsches - then this is the machine for you. You get what you pay for -- coolness factor, wifi enabled controlled, quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Fan

    Rated 3 out of 5 stars

    High hopes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item. The heat for this just didn't live up to its price tag. It did work as a great fan but that's about it.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello, this is Kelly with Dyson. We're sorry to hear that we missed the mark for you, with regard to heat that the HP04 Pure Hot + Cool provides. This model features 10 airflow speeds and the ability to select a target room temperature up to 99 degrees Fahrenheit. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Keeps you cool or warm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson - HP04 Pure Hot + Cool 800 Sq. Ft. Smart Tower Air Purifier, Heater and Fan - White/Silver delivers the features and quality that you have come to expect from Dyson products and a really good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things are heating up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars. If it didn’t give me an error message 10 days after purchase. I always purchase the geek squad protection so had to exchange it. After it came back in stock very popular item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products usually are the best and this is no exception. Love the product, the air circulation is great and since it is wireless I was able to connect this with my AI and schedule it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is not worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually returned this item. It is quite capable and has nice features but there are some downsides. "Cool" means a fan. It has no cooling capability. It does not allow you to schedule heating or set by app due to safety restrictions. I had wanted to have it start up in the morning before I woke up so the room would be warm, or even be able to start it in the living room from the bedroom, but alas, not to be. For the high cost, it was not worth it, so I bought a $50 ceramic heater which actually has better heating capacity.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Lee, this is Kelly with Dyson. We're sorry to hear that you were disappointed with the cooling from the HP04 Pure Hot + Cool. Our Purifiers & fans do not have Freon, so they are not an air conditioner, but it does work better than standard fans. Dyson fans use Air Multiplier technology to create a powerful stream of uninterrupted airflow. Air is accelerated through an annular aperture, creating a high-velocity jet of air. This passes over an air foil-shaped ramp, channeling its direction and creating areas of low pressure behind and around the fan. The change in pressure forces surrounding air to be drawn into the airflow, resulting in a powerful stream of smooth cooling air. 

      While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Love my new Dyson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Dyson air purifier, heater and fan yet! It is user friendly, has a much easier means of changing the filter and gives great overall quiet and effective performance. Once again Dyson has made a top of the line product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we ended up purchasing this heat/ac Dyson fan and totally worth every $$$$. We leave it on 24/7 and love the control features with the Dyson app. Will pass this onto friends! I totally works as described!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If bought on discount then is worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great. Makes an excellent addition to any room. I don’t think it helps with allergies. But definitely works with smells from cooking or other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly because I like Dyson but when I started using it I noticed a difference in my room. I’m currently pregnant and need the fan on all night this comes with a night mode so it isn’t loud like others and it also cleans the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heats...cools...purifies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a heater for an area in the basement and found this one with air purifier feature as well. This great device heats the entire basement in about 20-30 mins and cleans the air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am digging the item. I have not used the heater yet due to it being the summer season. I have not really put the purifier to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Air Filter!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and effective Cold/Hot Air Filter. Does the job. Mailing services was smooth, fast and efficient.

    I would recommend this to a friend