Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.
This summary was generated by AI based on customer reviews.
Having issues after 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased July 2nd and already having issues as of Feb 2022. Wifi connection issues, exclamation point stuck on screen and won’t power on. Have to unplug and what not to restart. Lucky for me I have the Best Buy warranty and still under one year but not promising quality for the price.
No, I would not recommend this to a friendThe best heater-filter-fan combo!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best air product in the market taking care of purification, heating, circulation and even air monitoring. This is perfect for lowering heating bills over the winter too.
I would recommend this to a friendMB Air Purifier-Heater
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made a big difference in the temperature comfort in the Master Bedroom as it has always been difficult to control and not make rest of house uncomfortable.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good .works as expected. Cool functionality doesnt really throw cool air Its just fan .
I would recommend this to a friendWorth every penny
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no regrets. Helps eliminate the stink from my neighbor's smoking and cooking AND the fan/heater addition makes this a power tower. Not to mention it isn't an eye sore.
I would recommend this to a friendNice heater/purifier but...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit but I kept popping a fuse when using the heat feature so had to return as it was one of the primary reasons I bought for the space it was being used in.
I would recommend this to a friendNice heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second unit. I used the first one in the bedroom. This one is going to be in the living room. I am very pleased wit( the performance and efficiency.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Its price is very high but so is the quality. Its 100% adjustable and the dyson link app adds so many features. You can feel and smell the difference this product
I would recommend this to a friendI'm a Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Asthma and this thing is perfect for the low quality air in my house it's also really nice for when cooking with spices, because the fan is so powerful it can take all the smell away.
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as cool as I would like compared to some cheaper fans
I would recommend this to a friendKnown defect on the HP04
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it lasted - I got a common HP04 defect where the fan stops working with a triangle/exclamation point error message on screen. Online, lots of folks try hard resetting just for it to give the same error eventually, repeatedly. Same experience for me. Would have been happy to exchange it, but Best Buy has been sold out and my return period ends tomorrow
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Sam, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping. I'm also happy to share that you may customize Night mode settings in the Dyson Link App.
We are sorry to hear that you encountered a fault, while using your Dyson. While we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Good so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sensitive sensors and seems to do what it is supposed to do. As with all Dyson products it’s pricy!
I would recommend this to a friendBest out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it. I loved that I can control it thru the dyson app on my phone. I can put it on auto and works really well on the room temp that I prefer.
I would recommend this to a friendI would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to offset the temperature in my condo. The air cleaning feature is a huge plus. I would recommend buying it.
I would recommend this to a friendExcellent producct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product and very flexible. Effective and would highly recommend. Also bought a second one.
I would recommend this to a friendKid likes it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son seems to like it. The hepa filter feature has definitely helped his allergies. Couldn’t give it a full 5 stars because we haven’t tried the heat feature yet.
I would recommend this to a friend- Pros mentioned:Air quality
Lower the price on this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money its like buying a $25 fan, heater from walmart . Its kid friendly and clean air
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Rolando, this is Kelly with Dyson. We're sorry to hear that you felt the HP04 Pure Hot + Cool was not worth the price paid. Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated, purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4.
We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
Dyson
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little heater for a small room. Only problem is you cannot set the temperature from the app. Just a make sure you clean the filter every season.
I would recommend this to a friendAll worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I seldom reviiew items.’in this case, i think it’ worth sharing that if you’re considering working with the company you’re looking for, this is it!!! VMC!
I would recommend this to a friendDecent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, you just can’t program the heat to go on and off through the app, you have to use the remote.
I would recommend this to a friend