Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.
This summary was generated by AI based on customer reviews.
This is my second Dyson fan!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the heating control on this fan it’s great to have another Dyson pure air fire in my house the quality of these fans are amazing
I would recommend this to a friendDyson! 'Nuff Said
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with most dyson products, it is superb. And.... you will pay for that quality, but you do get what you pay for.
I would recommend this to a friendClean air
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it can rotate all angles. Got it due to the air quality during fire season.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't make a better purchase. Works awesome!
I would recommend this to a friendTeressa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s working fine. Only used it a couple of times since I bought it. I really enjoy dyson products.
I would recommend this to a friendWhat i was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice breeze coming threw this decent size unit a good buy
I would recommend this to a friendIts worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful all-day long. Everyone shoukd have one. Worth every penny!!
I would recommend this to a friend- Cons mentioned:Price
Cannot control heat using the app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The App doesn't let you change heat settings So If I misplace the remote I can only use this as a fan This is a very expensive item. for a heater/fan. All of the functionality should work with the app and the remote. I ended up returning this and getting an older version that had the app functionality. but a less fancy display.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Magnethead,
Thank you for your review. This is Miella from Dyson. We can absolutely understand that frustration, and do apologize. Specific to the US model, in order to comply with the new governmental UL1278 standards, heating mode cannot be activated through the Dyson Link app. This standard unfortunately affects the HP04's ability. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Love my new Dyson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Dyson!!! So awesome 3 in one and it’s so neat design!!! Love it!!!!
I would recommend this to a friendLoved it until it died
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 6/9/19 and it died on 9/25/19. No response to the power button except for a couple of beeps. Contacted Dyson and they want me to send it back on my own dime. We longer have the box. I'm infuriated, sitting here on a 100 degree day with no air conditioner in my apartment, and now, no fan. I contacted Dyson through the built-in app for the iPhone. After a protracted text exchange, the operator texted me an exchange reference number and a link. No directions on where to send it to just a link asking if I've sent it, yet, and what is the tracking number? What's wrong with this picture? So, dead product after 100 days, not that we use it daily, a minimum fee of $60 to box it and send it back for exchange. No idea on where to send it. And I'm outside of my return window with Best Buy. Not happy.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. I am sorry to read your review, and learn of your frustrations with your Pure Hot + Cool, as well as your experience while reaching out for support. This is not at all the level of support that we would expect for one of our valued owners to receive. We pride ourselves on 5-star service to match our premium products. We would value the opportunity to discuss this further with you and get this issue resolved as quickly as possible. Please feel free to reach out to us directly via email at [email protected] and we'll be in touch.
Best wishes,
Kelly
Dyson Customer Support
Good fan/air purifier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t try the heater option yet but it’s an excellent fan/air purifier and works quietly even at top speed.
I would recommend this to a friendGreat smart fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how connected it is. App and Siri control is this best.
I would recommend this to a friendAmazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a heater, a fan, and an air purifier with this amazing machine! High quality build materials and the app works great as well!
I would recommend this to a friendNice fan/heat/cool/& air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fan. I have allergies, so it definitely helps by removal of particles. Expensive, but does the job
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and works well with my phone. Easy to put together.
I would recommend this to a friendGreat Air Purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tis is a fantastic product. It removes almost any smells from the air in a very short amount of time.
I would recommend this to a friendGreat fan.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great heat fan. I had higher expectations for the cooling feature. Overall great product. I love the app.
I would recommend this to a friendBest Humidifier ever!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Humidifier ever!! You will never regret purchasing it.
I would recommend this to a friendPerfect for the bedroom- quiet and strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the dyson products for their quietness, safety and how strong the fans are. Changeable filter is easy and very effective.
I would recommend this to a friendRetiree
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is powerful, looks nice and easy to use. I do like it.
I would recommend this to a friend