Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.
This summary was generated by AI based on customer reviews.
Nice style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the fan and it’s decent, not heavy size is good
I would recommend this to a friendHigh end product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with all the features of this Dyson HP04 air purifier. Pricey but quality.
I would recommend this to a friend- Pros mentioned:Heating
Completely dead in 70 days, otherwise great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dyson fans apparently have an issue with their electrical system dying and the display showing a triangle with an exclamation mark inside. This happened 70 days after purchase. Dyson support agreed to replace the machine but it was out of stock. I contacted them 2 weeks later and now the HP04 is discontinued and they’ll shop an upgraded machine - which is also out of stock. They’ll email me if something ever comes back in stock and then I can request a replacement. Pros - when it worked, it worked great. No way to turn on the heat using the app but can turn off. Cons - dead at 70 days
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Dear Sir or Madame,
Thank you for providing a review of your Dyson machine. We appreciate your thoughts and feedback, we will ensure that this will be reported internally for quality and training purposes. We believe our comments from our consumers help us to improve the quality of our customer service.
We noticed you provided less than a 5 for your star rating. Here at Dyson we strive for consistency and transparency and Dyson is committed to absolute customer satisfaction and developing products that work better. We appreciate your support and value having you as a customer.
If you require further assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it claims to do and looks gods doing it.
I would recommend this to a friend- Cons mentioned:Performance, Price
Opps not goog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An over priced fan. . . Sorry I ever purchased. The room in which I purchased the Dyson was too small for the Dyson to work appropriately.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. The Dyson Pure Hot + Cool purifying fans have been designed to deliver a powerful stream of cooling or heated purified air from the front of the machine. Dyson Pure Hot + Cool units will also offer the option to divert air through the rear annular at a 45˚ angle, creating a more diffused airflow. Also, thanks to the 350 degree oscillation, Dyson Pure Hot + Cool purifying fans can be used to help project purified air around the whole room and may be used to deliver heated and purified air to every corner of the room. Airflow angles can also be customized using the remote control or Dyson Link app. You will also have the option of a Night mode which will use the machines quieter settings, reducing airflow speeds to range from 1 to 4. Night mode will also dim the display and the machine will run more quietly, making it ideal for use while sleeping.
I'm sorry to hear that you have experienced issues with your Dyson performing as intended. While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Not enough heat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine doesnt provide a strong stream of heat. (I'm sure for safety reasons) I personally like a strong flor of heat but it didnt provide that and it still felt cold to me.
No, I would not recommend this to a friendBest purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product like always!! Best Dyson fan that I’ve purchased.
I would recommend this to a friendBest fan ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The holy grail of all fans! This saved my life! I can breathe better and my allergies are far less.
I would recommend this to a friendCool & hot WiFi Dyson Air purifier
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product to make your room hot very quick help you if you suffer with allergies very good quality fan
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Use it every day. My allergies are basically gone and I have air conditioning when I need it.
I would recommend this to a friendQuality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and useful for the household. Everyone must have one in each household.
I would recommend this to a friendFan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fan. Easy to use and keeps the room fresh
I would recommend this to a friendPurified
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great . Does more then eat I needed it to do . I’m am happy with my purchase
I would recommend this to a friendGreat heater and air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the mobile app functionality, I wish you could control the temperature from the app too
I would recommend this to a friendIts a cool fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a cool fan. I had to returned it because i thought it make my room cool but it turns out it doesn't
I would recommend this to a friendPurifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan that will protect my family from germs great buy glad i came in store that day
I would recommend this to a friendGreat heater, great fan. good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! The remote makes this so easy to use. its a super good quality product.
I would recommend this to a friendNot sure if worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job, heater seems to have a mind of its own.
I would recommend this to a friendGreat air filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air filter. Seems to have removed some of the allergens that have bothered me.
I would recommend this to a friendIt’s ok for a three in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work pretty good as a heater and purifier but the cool mode is just a low budget fan that doesn’t push much air , also the temperature reading is about 5 degrees off ,I thought it was just my unit but when I exchanged it , the new one did the same thing.
I would recommend this to a friend