Customer Ratings & Reviews

Love it wish I had purchased long time ago love the Wi-Fi control

Dyson products are very high quality products that do the job well.

Great for small areas. If you don’t want ac this is perfect choice

Does its job perfectly! The fan (cool/heat) is strong for a big room.

Fantastic fan! Creates great airflow throughout our small apartment. Definitely recommend

Quiet, warm, it’s tall, but thin, easy to move around.

Works great, very quiet and effective. May purchase a second.

Never thought I could love a fan this much. It’s smart integration makes it a must have.

Great product. Works very well. Best Buy representative very helpful.

Very effective heater, nice to be able to track the air quality via the app.

Helps me with pet hair, dust, and keeps the area cool. Have already recommended the unit to a friend.

Surprisingly efficient fan/heater for its size! The app controls are a plus.

Great price & home delivery! Easy checkout online app. Thanks Best Buy!

I got this for my apartment to circulate air better and it’s perfect. I highly recommend the investment.

Strongly recommended. Really goo filter, temperature monitor and air heater!!

Like most Dyson products, this unit is amazing. It is a bladeless fan, a heater, and an over the top air purifier. First the fan. It puts out a very high flow of air when on high, but is completely variable down to just a slight breeze. Next, the heater. Very similar to the fan operation, except it heats. The temperature of course can be set and the heater turns off once it reaches the set temperature. One feature I find very intriguing is that when the heater first turns on, it doesn’t at first. It waits a few seconds until it is ready to put out warm air and then starts blowing air. In heater mode, it will never put out cool air while it warms up. The air purifier functions are incredible including many types of purification that I don’t even know what they mean. While no one in our house has allergies or respiratory issues, I could see where this could be extremely beneficial for anyone with either. It can be set to automatic mode in which it senses the air quality and turns itself on and off as well as adjusting the air flow level to clean the air and keep it clean. There is a very small screen on the fan where you can scroll through the different pollutants and see the current levels in the room. The same can be much easier viewed on the Dyson app (more on the app later). In all functions, oscillating is an option, but not your typical oscillation. You can choose 45, 90, 180, or 340 degrees for totally customizable oscillation. It can also be turned off completely. Also available is the option to reverse the airflow which means the air comes out through a slots that runs along the sides and top of the unit near the back. We use this mode when we don’t want the drafts from the forward flow while the unit is only purifying the air. It comes with a very small, very simple to use remote which controls all aspects of the unit. In fact the unit can only be controlled by the remote (or app) as the only control on the fan is the power button. As stated before, most will want to download the app to control the unit, and more so to view the numerous air quality displays. The app controls the unit the same as the remote with one very important exception. Due to some type of legal restriction, the heat mode cannot be controlled in the app. The only negative that I can come up with is the cost of the replacement filters. It uses two heppa filters and two charcoal filters. Directly from Dyson, the replacements of all are approximately $85. The unit will display the amount of life left in the filter. I have not had it long enough to gauge how often these will need replaced. Also note that the unit specifically says it is only meant to purify one room (not sure of the size). It is not a whole house purification system. I highly recommend this.

Purchased this unit in April 2021. Shortly after using I noticed it was making a high pitched whistling noise. The noise became more distinct and annoying over the next couple of months. To the point where I need to turn the machine off because it is bothering me and my clients. (I use this unit in the waiting room at my office.) After trying the troubleshooting steps I found online, which tells me this is a common issue, the unit is still making the noise. Contacted Dyson to inform and they basically made me jump through hoops. Provided them with the serial number, then they wanted me to send a copy of the receipt, etc.. Seven emails later they then asked "I'm not sure what you want us to do?", Then they sent me an email with the troubleshooting step that I had already tried. Extremely poor and disappointing customer service! It's not the money Dyson, IT'S THE $650!!!

I have purchased Dyson Vacuum products in the past and love them. They are high quality and work great. I have to say, this fan was a disappointment, especially for the price you pay for it. Not a good air flow unless at #9 or 10. Our old tower fan was great at "low" speed. The purifier was just so-so. I have an Air Dr that keeps our air clean in another room. I brought it into the room when the purifier was doing it's thing, which seemed to take a while to get back to a good level. With my Air Dr, it was good in a matter of minutes. Sad to say, I returned this fan.

This is the standard for what a ...??? there’s no word for it but Dyson should be nothing else can be it

Bought it due to forest fire and it works well. Cooling function works well too.