Customer Ratings & Reviews
- Model:
- 244314-01
- SKU:
- 6314650
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the HP04 Pure Hot + Cool Air Purifier positively for its heating and cooling capabilities, quiet operation, and remote control. They appreciate its effectiveness in reducing allergies and its smart features. However, some customers find it expensive and express concerns about the price of replacement filters.
This summary was generated by AI based on customer reviews.
Expensive but worth it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Yes it was expensive but definitely worth the investment.
I would recommend this to a friendLove the dyson
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dyson hp04. Easy to set up and great quality
I would recommend this to a friendDisappointed product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I used the first two weeks was finder. But suddenly the heat was stop working so frustrated. Then i took back to bestbuy for exchange, but still haven’t get the new one back. Kind of disappointed for the product.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry to hear that after just two weeks of use, you experienced some issues with your HP04 Pure Hot + Cool. That's certainly disappointing for us to hear. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Dyson fan heater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job, note heat setting uses a lot of energy.
I would recommend this to a friendDyson heat-cool tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dyson is the best product ever made.Heater tower is quite.
I would recommend this to a friendDyson's fantastic fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new spec's that this upgraded Dyson fan has. The upgraded version does is all
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. But next time I will get just the cool+purifier only
I would recommend this to a friendBest fan for hot or cold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dyson products. This is my second Dydon fan. Worth the money
I would recommend this to a friendDecent Fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fan is not as cooling as I had hoped and it is louder than I expected. But all in all it is a good fan. It is lightweight and compact so it will be good to put in a room and be out of the way.
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Dear Sir or Madame,
Thank you for providing a review of your Dyson machine. We appreciate your thoughts and feedback, we will ensure that this will be reported internally for quality and training purposes. We believe our comments from our consumers help us to improve the quality of our customer service.
We noticed you provided less than a 5 for your star rating. Here at Dyson we strive for consistency and transparency and Dyson is committed to absolute customer satisfaction and developing products that work better. We appreciate your support and value having you as a customer.
If you require further assistance, or have any concerns about your machine, please do not hesitate to reach out to us at askdysonus@dyson.com
Best wishes,
Amanda
Dyson Customer Support
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent. My son (2 year old) seems to sleep better.
I would recommend this to a friendDyson
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, gets everything done as described.
I would recommend this to a friendI wanted to love this , but ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this Dyson so bad. I even read the negative comments and I still went and purchased it to try it out for myself. Three things I hated ; 1. You can’t control the heater with the app because of safety reasons? 2. It took three hours to warm my 200 sq ft (it claims to cover 800 sq ft ) and for the cost I should feel I’m in a sauna in an hour at least. And lastly 3. It’s quietly loud if that makes sense. Is quiet but the buzzing it’s annoying after a while . I really hope they fix these issues. Like I said , I wanted to love this item. Maybe in the future I’d try not again, for now I returned it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Marco, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine and assure you our support team is always at the ready, should you need us.
If you're ever in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
New Favorite Thing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my new favorite household appliance! I recommend this highly.
I would recommend this to a friend- Cons mentioned:Performance
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero stars if possible. Had it for about a week. Worked fine until i wanted to move from bedroom to living room. Turned fan off and then unplugged it to move it. When i plugged it back it in it wouldnt turn on. No sign of any power on the screen. Called dyson and they could not figure out what was wrong. Luckly enough i was able to return and get a refund
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We are sorry to read your review, and to hear of the very unusual experience you encountered with your HP04 Pure Hot + Cool. While I understand you've since returned your purchase, we'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. Please consider emailing us directly at [email protected]. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
We love the product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s every bit as it promised. Pricey but worth it..love the app too..
I would recommend this to a friendSeems good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the opportunity to use the heat function but seems to work as intended
I would recommend this to a friendLit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breezy slick lit highly recommended 100% would buy again
I would recommend this to a friendDoes what is intended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product a little costly but worth the buck
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Air purifier! Never turn it off! Auto sensors are the best!
I would recommend this to a friendReally nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purifier and space heater. Pretty pricey but it is super nice.
I would recommend this to a friend